Trusted Agent profile · St. Albans
★★★★★
260 reviews across 1 platform
2 High Street, St. Albans, AL3 4EL
Hamptons's office in St. Albans, at 2 High Street, is rated 4.9 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our house through Hamptons in November 2017. I can’t praise Grant and Kate’s professionalism highly enough, they were communicative, responsive and helpful throughout an extremely difficult chain. They helped with points of negotiation and were tenacious in chasing the rest of the chain when needed. Highly recommended.
5/5
GoogleWe were delighted with Hamptons, especially the work done progressing after receiving offers (special mention for Janine). This behind the scenes activity is often under-appreciated but is massively important in keeping the chain complete and ultimately selling your house!
5/5
GoogleI have found Hamptons to be both helpful & professional throughout the process of buying my house. I was kept very well informed of the status of the chain from making an offer through to completion. Being given flowers on moving-in day was a lovely added bonus.
5/5
GoogleOur contact at Hamptons was Grant and his expertise, knowledge and personal involvement made the whole selling process go through smoothly. He showed great understanding and consideration every step of the way.
5/5
GoogleWe bought our house through Hamptons last year. The team we very professional and friendly. Janine particularly was a great support when our solicitors dropped a ball. Thank you Hamptons, you helped us buy our dream house.
5/5
GoogleHamptons provided an excellent service throughout the sale of our house. We were kept updated during the viewing process and once we had accepted an offer the team ensured the legal process went smoothly. A very professional and friendly team and I would highly recommend.
5/5
GoogleNot all estate agents are professional or friendly but the agent who dealt with us at Hamptons was genuinely both. We now rent a great flat for a reasonable price and the process of securing the lease was made a lot easier by Hamptons.
5/5
GoogleIn a difficult purchase and sale process, Hamptons were very supportive and helpful. Grant in particular was easy to contact, kept us updated on developments, and was very happy to stick up for us when difficulties appeared in the chain. Would recommend.
5/5
GoogleI've been using Hamptons St Albans exclusively for my local lettings business for over 5 years now and I've always found them to be extremely professional, approachable and helpful. They provide an excellent service and would recommend them without hesitation.
5/5
GoogleMartin and Janine are very professional. They help us a lot to complete the whole purchasing process. I am highly recommended and appreciated their help. Thanks.PositiveProfessionalism
5/5
GoogleWe dealt with a number of estate agents and Barbara and colleagues stood out for their responsiveness, honest service and general marker knowledge.
4/5
GoogleSold our house through Hamptons. Very good team, responsive and helpful. Good on follow up as things progressed. Nice people too.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHamptons delivered a great selling service right from the initial valuation to the handing over of keys to the new owners. They have become the "go to" agent in St Albans. Thoroughly recommended.
5/5
GoogleThe sale of my property was well managed by Grant and his colleagues. Communication was good through the transaction. Problems encountered were ironed out in a professional manner to a satisfactory conclusion.
1/5
GoogleRating only, no written review.
Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at customercare@hamptons.co.uk and we’d love to help.
5/5
GoogleGreat experience dealing with Grant and the Hamptons team in St Albans, despite not bring their client. Very professional and organised; would highly recommend.
5/5
GoogleA great team, proactive and professional.PositiveProfessionalism
5/5
GoogleRoni from Hamptons is very helpful and professional. Highly recommend!
5/5
GoogleGreat service
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service. We aim to provide top-notch customer service every time. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Hi! Thank you for the great feedback, Hamptons Estate and Letting Agents St. Albans appreciates it!
4/5
GoogleRating only, no written review.
We appreciate you taking the time to rate us Simon. Thank you!
5/5
GoogleRating only, no written review.
Hi Chris, Thank you for taking the time to provide feedback.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's St. Albans office has 260 reviews across 1 platform: 260 on Google.
Hamptons St. Albans is rated 4.9 out of 5 across all 260 reviews, and 4.9 out of 5 on Google from 260 reviews.
Yes. In The Trusted Agent 2026 awards: Hamptons, St. Albans won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Cherwell won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, Winchester won Trusted Agent.
Hamptons St. Albans, 2 High Street, St. Albans, AL3 4EL.
