1/5
Avoid
AVOID is all I can advise
Trusted Agent profile · St Albans
★★★★★
827 reviews across 2 platforms
36 High Street, Harpenden, AL5 2SX, St Albans, AL5 2SX
Part of Hamptons, see every office.
Hamptons's office in St Albans, at 36 High Street, is rated 1.8 out of 5 across 827 reviews on two platforms, including 31 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hamptons Harpenden Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
1/5
Avoid
AVOID is all I can advise
1/5
Force you to "meet" with their in-house mortgage adviser
Always forcing you to use their in-house mortgage adviser, even if you already have your own adviser and a mortgage offer on the table! Will never use.
5/5
Had a valuation done by Elizabeth Smith…
Had a valuation done by Elizabeth Smith today from the St Budeaux branch in Plymouth,she was fantastic, really helpful explaining the selling and marketing of my property.
1/5
Awful experience
Awful experience (Walsall branch), was lied to on several occasions about what was happening. Calls never returned. Rude if you don’t want to use their mortgage service.
5/5
Birmingham
Joe and Dori (Birmingham Branch) went above and beyond to help speed the process up, thank you for all your help!
1/5
Biggest Cheater
Biggest Cheater. They definitely will not return your money easily. They asked me to go to TDS if i want my deposit back. If possible stay away from them.
1/5
Very disappointed with their service
Very disappointed with their service, fobbing you off whenever you call up. Not communicating with you properly regarding your purchase. Wouldn’t risk dealing with them if I was you
1/5
Very bad experience
Very bad experience, the agent made fun of my decor and made mistakes in the documentation everywhere, they were totally inept at selling my property, utter waste of time.
1/5
AVOID this Terrible company
Terrible company, do not use surveyors / valuations, spent over £1000 to value a property for refurbishment and returned a value of £0. Absolute joke avoid at all costs.
5/5
Excellent experience with mortgage team!
1/5
Absolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
4/5
Connell Hereford
Connell Hereford. Bought a flat. The selling agent was David Jenkins from the Hereford branch. He was professional, courteous and always kept us in the communications loop.
5/5
Great service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
1/5
Refused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
1/5
Do not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
1/5
Worst agency ever
Worst agency ever. Very rude, not profesional at all!
1/5
Worst agency I ever use.
Worst agency I ever use.Ansewring emails or phones only when they need something.Interested only before sigining contract-Then no interst at all.Quick quid is Connels goal.Stay away!
1/5
Terrible service when selling
I experienced terrible service when trying to sell. I would use absolutely anyone else next time.
5/5
Superb service.
Superb service.. had a survey done this week they submitted on the day and no problems.Really good customer service
1/5
Appalling
These folk are beyond a joke! So unhelpful and rude. i wouldn't dream of dealing with them again if I could rate a 0 I would!
1/5
Steer clear away
Steer clear away. Broken promises and not happening appointments. They wouldn't even bother to inform or apologise. Those people don't care and don't want business.
1/5
They doesn’t care about customers even…
They doesn’t care about customers even if you go to the office
5/5
Great service - connells maidenhead
Al offered a great service and made everything easy, the speed was great and we had everything sorted a week after viewing the property. Would recommend.
5/5
Chippenham office amazing staff and…
Chippenham office amazing staff and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Harpenden Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.