1/5
Absolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
Trusted Agent profile · St Albans
★★★★★
796 reviews across 2 platforms
36 High Street, Harpenden, AL5 2SX, St Albans, AL5 2SX
Hamptons's office in St Albans, at 36 High Street, is rated 1.8 out of 5 across 796 reviews on two platforms, including 31 Google reviews rated 4.4.
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
1/5
Absolutely terrible experience and poor…
Absolutely terrible experience and poor service from start to finish with buying a property through Hayward’s Heath branch. I would never use them again.
4/5
Connell Hereford
Connell Hereford. Bought a flat. The selling agent was David Jenkins from the Hereford branch. He was professional, courteous and always kept us in the communications loop.
5/5
Great service
great service from Al on my rental property. advised me every step of the way. Will use him again in the future. I will recommend him to all Landlords.
1/5
Refused to let an apartment...
They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ..
1/5
Do not waste your time
Rude , dishonest and completely untrustworthyWith a Mortgage in place you have no hope of even a viewing How they operate is a joke
1/5
Worst agency ever
Worst agency ever. Very rude, not profesional at all!
1/5
Worst agency I ever use.
Worst agency I ever use.Ansewring emails or phones only when they need something.Interested only before sigining contract-Then no interst at all.Quick quid is Connels goal.Stay away!
1/5
Terrible service when selling
I experienced terrible service when trying to sell. I would use absolutely anyone else next time.
5/5
Superb service.
Superb service.. had a survey done this week they submitted on the day and no problems.Really good customer service
1/5
Appalling
These folk are beyond a joke! So unhelpful and rude. i wouldn't dream of dealing with them again if I could rate a 0 I would!
1/5
Steer clear away
Steer clear away. Broken promises and not happening appointments. They wouldn't even bother to inform or apologise. Those people don't care and don't want business.
1/5
They doesn’t care about customers even…
They doesn’t care about customers even if you go to the office
5/5
Great service - connells maidenhead
Al offered a great service and made everything easy, the speed was great and we had everything sorted a week after viewing the property. Would recommend.
5/5
Chippenham office amazing staff and…
Chippenham office amazing staff and very helpful.
5/5
Olivia at the oxford branch was great…
Olivia at the oxford branch was great and always kept me informed. I moved within a week !
1/5
Put in an offer and waited almost 4…
Put in an offer and waited almost 4 days - no response. Had to phone them to hear another offer had been accepted. Unprofessional
5/5
BEST LETTING AGENTS
Everyone at the office was helpful whenever I have spoken to them. Always go above and beyond.
3/5
Awful service not one thing was sorted in the whole of my tenecy they evan lied to me before I moved in about maintenance isshews being fixed and absolutely nothing was done
I will never rent with this agent again I am shocked at how we was treated once they've got there money they cuddnt care less
1/5
Absolutely disgusting and would say…
Absolutely disgusting and would say unpleasant service!Not recommended!
1/5
One word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
1/5
Shocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
Biggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
Be careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
Brilliant
Was really great service got through everything very fast was really professional made it easy for me very happy with the Wednesbury branch :)
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