5/5
YellExcellent service
I would highly recommend Gemma from Gem Lettings. She provided an excellent service throughout. Will definitely be using her in the future.
Trusted Agent profile · St Albans
Gem Lettings St Albans reviews
★★★★★
92 reviews across 2 platforms
St. Albans, St Albans, AL1 1DH
Gem Lettings's office in St Albans, at St. Albans, is rated 4.4 out of 5 across 92 reviews on two platforms, including 84 Google reviews rated 4.5.
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Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Yell5/5
GoogleWe have been tenants managed by Gemma for the last 18 months. She is brilliant. Always quick to respond and super helpful. Professional and friendly. We would definitely recommend!
Agent replied · 11 October 2026
Thanks Serena.
5/5
GoogleGemma from Gem lettings, was so great to deal with regarding letting out our property. She provided us with all the relevant information we needed to make the process smooth and simply. I can't thank her enough. I would highly recommend Gem lettings to any Landlord looking to rent out their property.
5/5
GoogleFor the past six years I have been letting properties through Gem Lettings. Before that I let through a well-known high-end national agency. I am very glad I made the decision to change agency. Gem Lettings deals with matters far more swiftly and efficiently. The service is personal, professional and helpful. I thoroughly recommend using this agency.
5/5
GoogleGreat to deal with, always respond quickly and found tenants promptly.
Agent replied · 11 October 2026
Thanks Kate.
5/5
GoogleWe have used Gem Lettings to let our property since Gemma first started her business after changing over to her from a National chain. She has always found us reliable tenants and provided a professional and efficient service - to both us and our tenants. We would recommend Gem Lettings.
5/5
GoogleHighly recommend Gem Lettings friendly, reliable, competent and competitively priced. We have used Gem Lettings to fully manage our property for 4 years now and never experienced anything but prompt professionalism. Gem is always at the end of the phone and happy to promtly organise anything we need.
5/5
YellHighly recommend
Highly recommend Gem Lettings friendly, reliable, competent and competitively priced. We have used Gem Lettings to fully manage our property for 4 years now and never experienced anything but prompt professionalism. Gem is always at the end of the phone and happy to promtly organise anything we need.
5/5
GoogleWe have used Gem Lettings since 2011. Gemma has always acted in a most professional manner and is incredibly helpful. She deals with problems very promptly and competently and we would thoroughly recommend this company to anyone looking to rent their property.
5/5
GoogleI have found Gem Lettings to be incredibly professional to deal with. Their knowledge of the area is exceptional and they go the extra mile to be supportive and helpful to both the tenant and landlord. 100% would recommend them.
5/5
YellGreat service
We've used Gemma several times as tenants, and have always had a great experience. She's been very professional, friendly and extremely helpful, and I wouldn't hesitate to recommend her.
5/5
GoogleGemma at Gem lettings was superb at assisting us with the letting of our flat. She was professional, responsive and organised. I would use her again without hesitation.
5/5
GoogleI have used Gem Lettings multiple times and have always been happy. They really know the area and what is going on in the market.
5/5
GoogleWhenever I have spoken with Gemma she has been nothing but helpful, and she truly knows the area and business that she is in. Highly Recommend!!!!!
5/5
GoogleRating only, no written review.
1/5
GoogleVery unprofessional and very rude keep away from these people once they get the money don’t care
5/5
GoogleProfessional throughout and very helpful and kind in helping me to move out. Would recommend.
5/5
GoogleThank you Gem Lettings for all your help and support. Great service !
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Gem Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
