British Homesellers St Albans reviews

★★★★★ 5/5

Trustpilot

Exceptional service in every way

I had never previously heard of British Homesellers, so was initially a little dubious. However, my concerns were entirely unfounded as the service I received was second to none. Every step of the way I was kept completely in the loop and found all members of staff, in particular Alex - thank you! - extremely courteous, easy to work with and unfailingly responsive throughout the process. Thank you so much!

Angela · 6 August 2024

★★★★★ 4/5

Trustpilot

My experience at the start with BHS was…

My experience at the start with BHS was not great, but after a change of contacts, Alex looked after us very well! He was on it, proactive, insightful and helpful at every stage of the process.

Fergus · 14 October 2026

★★★★★ 5/5

Google

Buying through British Home Sellers was a great experience and a breath of fresh air compared to other recent experiences buying, Robert Love kept me up to date throughout the whole process, he went above and beyond. I would definitely recommend for people looking to buy through British Home Sellers.

Mike · 14 March 2026

★★★★★ 5/5

Trustpilot

Top quality service!

Alex and Charles were a massive help through the process of purchasing our first home! They were excellent at getting information quickly from both sets of solicitors and always more than happy to answer any questions! Highly recommend!

Liam · 29 August 2025

★★★★★ 5/5

Trustpilot

British Homesellers sales progression

British Homesellers were very helpful when dealing with the sale of a house that I was purchasing. Alex from sales progression was particularly helpful and provided a great service. I would recommend British Homesellers.

Lewis · 14 October 2026

★★★★★ 5/5

Trustpilot

I had the best experience with British Home Sellers

I had the best experience, being a first time buyer, I had direct contact to everyone, they kept the communication open every-time I needed something, Alex C. was exceptional…. The process took only 2 months to exchange keys.

Damilola · 18 September 2026

★★★★★ 5/5

Trustpilot

Great company

British homesellers sold me my flat recently, and I cannot fault them. Their communication was excellent; when they said they would contact me, they were very prompt and kept me informed every step of the way. Everything was dealt with quickly and kindly, nothing was too much trouble. I have to give a particular shout out to Alex, as he literally went above and beyond to make the whole transaction as easy for me as possible. I would definitely recommend them.

Meya · 21 April 2025

★★★★★ 5/5

Trustpilot

Well done British Homesellers

British Homesellers did an amazing job for me. Special mention to Robert Love. I am a first time buyer and to say I am clueless in home buying is an understatement. Robert helped me in communicating and identifying what needs to be done from viewing to exchange. He always found the time to catch up with me and check in

Emille · 23 October 2024

★★★★★ 5/5

Trustpilot

We had an extremely positive experience…

We had an extremely positive experience with what has been an immensely stressful time, particularly with Robert Love . On the ball very knowledgeable and was always available to support and answer any queries he went above and beyond would highly recommend. Thank you Robert

Louise · 20 March 2026

★★★★★ 5/5

Trustpilot

Great communication

Quick communication, happy to answer any questions and always willing to help / chase anything required. Even when they were the sellers side, everything was dealt with promptly which I was pleasantly surprised at as usually the housing market industry is not known for its haste in communication.

Gethin · 16 June 2026

★★★★★ 5/5

Google

This company was amazing to work with, communication was top notch, always kept in touch with what was going on, brilliant service, Alex was a delight to talk to, very knowledgeable and if he was going to ring you back he would.

Amy · 24 March 2026

★★★★★ 2/5

Trustpilot

Very Friendly Team but Misleading and Ineffective Company

Though British Homesellers have some lovely people on their team, are great to get in contact and very helpful, we did not have the best of experiences. We signed up for the house to be advertised slightly under market value for their buyers who they said would be in a position to complete after 6 weeks of an offer. Instead they just marketed the house traditionally, at market value, which meant we were worse off than if we had asked a local agent. British Homesellers were more expensive and unable to facilitate the viewings so we the sellers had to and when it came to the sale they lacked the local know how to support with valuation issue which, I believe, led to the sale falling through.Nice people to work with but do not fall for their ‘we specialise in fast sales’ - they are simply just an internet estate agent.They’ve replied to my review to say that the property was down valued. Which is untrue as we didn’t even get to that stage for the surveyor to respond with this information. Their comments would ironically also be an indicator that BHS miscalculated the value of the house to start with. In addition when it came to actually finding a buyer the conveyancing process took exactly the same amount of time; there was no process to speed things up so once again saying ‘we specialise in fast sales’ doesn’t make it the truth. Do not bother.Please be careful with their reviews and choose wisely.

EMH · 8 July 2023

★★★★★ 5/5

Trustpilot

I don't normally do reviews

I don't normally do reviews, but I have now sold twice with British Home Sellers as I have received far better service than I had previously with local agents. Special thanks to Robert Love, who has been brilliant throughout, always courteous & kept me informed every step of the way. I would not use anyone else now. Thank you!

Li · 23 August 2024

★★★★★ 5/5

Trustpilot

Recently purchased my new home through…

Recently purchased my new home through British Home Sellers and had an excellent experience from start to finish, great communication and friendly staff, Alex Clendon was especially helpful! Highly recommend

Leah · 2 September 2025

★★★★★ 5/5

Trustpilot

We purchased our forever home through…

We purchased our forever home through British home sellers. Our agent was Robert Love, who communicated with us throughout the procecess. Showed patience and understanding. I had never heard of British homesellers before we started looking for our new home, but will be happy to recommend.Thank you Robert for all your help and patience, We finally got there Sally Nickelson

Sally · 1 August 2024

★★★★★ 5/5

Trustpilot

What an amazing service!

I hadn’t heard of British Homesellers before, so I was initially sceptical. However, my doubts quickly disappeared, the service was exceptional. I was kept fully informed at every stage, and every team member I interacted with, especially Robert Love, was polite, approachable, and incredibly responsive. Huge thanks to the team for such a seamless experience!

Russell · 31 October 2024

★★★★★ 5/5

Google

Our experience with British Home Sellers was great from start to finish over the course of 4 months. Alex Clendon was great at communicating between us and the seller and he made the process feel easy overall for us as first time buyers. He was always available and prompt with his responses. We would highly recommend them.

Chloe · 14 October 2025

★★★★★ 5/5

Trustpilot

Couldn’t fault the service

British Homesellers handled our purchase really well. Unfortunately the sellers weren’t in a position to move as quickly as we had first hoped but this was not a fault of British Homesellers, and when we contacted Fallon for advice, she did support us by chasing information and getting answers for us.

Mrs · 9 April 2026

★★★★★ 5/5

Trustpilot

House move

Robert and his team were very helpful and would use again all calls were returned in a timely manner

Pamela · 22 November 2025

★★★★★ 5/5

Trustpilot

Knowledgeable and helpful agent

We have recently purchased our property through these agents and the service could not have been better.Alex was very helpful and knowledgeable. He was quick to respond to any of our queries and went out of his way to solve any problems and answer our questions. Highly recommended! Thank you Alex!

Amy · 4 November 2024

★★★★★ 5/5

Trustpilot

I bought a property through BHS and the procedure was seamless

I bought a property through BHS and the process was hassle free. I would describe it as seamless. The staff kept checking on intervals to ensure a smooth flow until completion. My £2000 withholding deposit was immediately transferred to me on completion.

Michelle · 14 May 2026

★★★★★ 5/5

Trustpilot

Great team

I recently purchased a house through British HomeSellers, and I had a fantastic experience. Robert L and Molly E were exceptional, providing excellent service and support every step of the way. They were always quick to respond to my emails and phone calls, making the process smooth and stress-free. It was a pleasure to deal with such friendly and professional agents. I highly recommend British Homesellers!

Maciej · 16 October 2025

★★★★★ 5/5

Google

Buying our first home was a breeze and stress free all thanks to British HomeSellers and in particular Fallon Martin. She was absolutely fantastic and kept me updated the whole way through, whenever I needed her she was there. Can’t recommend them enough.

David · 14 December 2025

★★★★★ 4/5

Trustpilot

First Time Buyer, Very Pleased

As a first time buyer, I was very surprised to see British Homesellers operating as the agents for the property I purchased. Although they were not local to my area, the company endeavoured to keep me updated with whether the vendors accepted my offer, along with any issues along the way.

Jo · 20 February 2026