Trusted Agent profile · St. Albans
★★★★★
133 reviews across 3 platforms
107, Victoria Street, St. Albans, AL1 3TJ
Aubrey and Finn's office in St. Albans, at 107, is rated 4.0 out of 5 across 133 reviews on three platforms, including 117 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Aubrey and Finn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St. Albans.
Every review we hold for the St. Albans office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with Nick Backer and team Aubrey&Finn for get accommodate in to a new flat. From beginning to end of the process their support was amazing.Especially, Nick he delivered an awesome service for us throughout the journey.Keep it up guys.Really appreciate it and I strongly recommend the team.
5/5
GoogleIncredibly professional yet super approachable and friendly. Communication was second to none and it made a stressful process far easier. Nick was a pleasure to deal with - he'll be selling my next house without a doubt! Highly recommended
5/5
GoogleWhen I set out to find a real estate agent, I didn't just want someone who could find me a house. I wanted a wizard in a suit. And that's precisely what I found in Aubrey & Finn. They don't just sell homes; they wield a magic wand in the world of real estate. Efficiency? Ha! Aubrey & Finn redefine the word. They don't just move fast; they leave speedsters in their wake. I swear, they probably dream in fast-forward. They anticipate your needs before you even realize you have them. It's like they have a crystal ball that shows them the perfect home for you before you've even finished describing it. Competitors? Oh, they're lovely people, I'm sure. But they're playing checkers while Aubrey & Finn are mastering three-dimensional chess. It's like watching a Grandmaster play against beginners. They're always steps ahead, dancing circles around the competition before the others even lace up their shoes. And the best part? They make it all seem effortless. It's like watching a master pianist play a complex piece flawlessly; you can't help but marvel at the elegance and grace while knowing it's taken years of dedication and practice to make it look so easy. If there's a real estate Olympics, Aubrey & Finn would sweep every category. They're efficient, they're ahead of the game, and they're a dynamic duo that makes you wonder if they have a secret portal to the best properties in town. If you want a home, they'll find you a palace. If you want a palace, they'll find you a paradise. They're not just real estate agents; they're real estate sorcerers, weaving dreams into addresses. Thank you “Aubrey & Finn” 👋🏾👋🏾👋🏾🎉🎉🎉🎉
5/5
GoogleMy wife and I used Aubrey & Finn in the sale of our property in St Albans. We found the service from them to be fantastic throughout. From Philip in sales who's lovely calm demeanor we thought was perfect for showing people around our home, to Ben in the office who was in regular contact and was incredibly proactive in chasing solicitors. We were very happy with the photographs and write up of our home, all of which was run by me and my wife for checks. All of their work was carried out in a friendly and professional manner, and I would recommend them to anyone looking to sell a home in the local area.
Thanks so much for the kind words. It was a pleasure to help you guys and lovely to get to know you. Wishing you all the best in your new home.
5/5
GoogleNick was fantastic throughout our search, he made the whole process a lot easier compared to other agents we had experienced. Very informative and continues to provide a very attentive service. Would highly recommend!!
5/5
YellWondeful Service
I just wanted to say we had a great experience with Aubrey and Finn, they recently sold Our house for us in St Albans in July.They got us a better than expected price & they were a pleasure to deal with. Always helpful with my queries and putting my mind at rest when I was panicking! Ben & Nick were our contacts. Both were great!
5/5
GoogleRecently moved into a new flat and Nick has taken excellent care of us. From a flexible and easy move-in to addressing/resolving issues with a speed rarely experienced as a renter. Would absolutely recommend anyone to rent with this agency, especially if Nick Baker is your property manager!
5/5
GoogleLast year I decided to shrink down my property portfolio in order to keep those properties that are easy to manage and had good yields. I approached Aubrey & Finn as I had heard very good things about them and I really needed the personal touch. The flat had tenants signed into a three year lease and therefore I needed a very specific buyer. I worked directly with Nick and he kept me posted throughout the whole process. He managed to find me a cash investor willing to keep the tenants. He dealt with the whole discovery process and ensured that the sale went through as quick as possible. Aubrey & Finn made it a very smooth and easy process and I would have no hesitation in using them again.
A very belated thank you! Although you are now a few thousand miles away do keep in touch and pop in if you are ever in St Albans.
4/5
GoogleGreat service from Aubrey & Finn. Diana has especially been very helpful in assisting me with a couple of issues I experienced while renting out my property. Diana was happy to deal with these issues and keep me updated as well as organise any services I required.
5/5
GoogleThe team were prompt, courteous, informative and diligent. Nick was and absolute gem. Kept us informed at every stage of the process. Would reccomend.
5/5
GoogleWe have recently sold my grandmas home through Nick Baker and he is outstanding and goes above and beyond. I literally cannot recommend him enough and if you get him for your estate agent you’re extremely lucky! He also went the extra mile for us and looked at our ongoing house and the area and checked it was all ok for us and we was entering at a good price. He always gets back to you as soon as he can and never leaves you waiting for hours on end. The whole process went smoothly with Nick by our side and helped us with anything and everything we needed. Thank you so much again Nick you’re an absolute star and a huge credit to the company. 😊
1/5
GoogleHad the worst experience with Aubrey & Finn, and their Airbnb rental service. I arranged to book a month’s stay at one of their properties, with Nick (the owner) and let them know we might not need the full month, but I’d let them know asap …
5/5
GoogleWe used Aubrey & Finn for air bnb/holiday let management. Nick was fantastic, we never had to worry about anything. Highly recommended, well worth their fee.
5/5
GoogleI wanted to share with you my experience in moving into a rented accommodation, I was under the care of Chris, he supported me through out the whole process in meeting the landlord, showing me the property always responded quickly to any of …
5/5
GoogleI had a fantastic experience with Aubrey &Finn.They were very professional and helpful.
1/5
GoogleBEWARE and COMPLETELY AVOID. UNETHICAL, UNRESPONSIVE and CALLOUS. They demonstrate no consideration or care for their clients if there is no money to be made for them. We’ve been chasing for our deposit return that the landlord has formally released but A&F have still been holding onto it over the stipulated period without even the courtesy to respond to indicate why or when the money will be returned. This issue has caused us material cash flow problems which despite highlighting it to A&F, doesn’t seem to matter to them. It’s relevant to note that this is despite communication directly with the owner and a physical trip to their office. The unprofessional and casual attitude shows the tone from the top for this unethical agency.
2/5
GoogleI took on Aubrey as a letting agent as they were the selling agent for the property. They charge the same as other agents, however beware they charge an additional fee to negotiate the annual rent. They also takes ages to pay the rent to landlords. I was told 7 days from receipt of rent from the tenant, which turned to end of month and there have been months I have had to chase as they haven't paid. I spoke to them and they said they would pay 7 days, which they did for 2 months and reverted back to their usual hit and miss.
5/5
GoogleNick is calm composed and extremely professional. He gave us open and honest opinions, he is proactive. I would recommend them to anyone. This being my first time renting out a property, I was super nervous but thankfully they handled it all really well.PositiveResponsiveness, Quality, Professionalism, Value
1/5
FacebookI would never use this company again! They were hired to take care of my Airbnb flat. They did it badly resulting in a dreadful review. After the contracted period we parted ways but they failed to return the account to me. It’s taken weeks of chasing both Nick at Aubrey and Finn and Airbnb to regain my access!
Exactly, they're horrible and managing properties!
5/5
GoogleGreat agency and the people that works there very professional and helpful with every small or big issue that i had throughout my tenancy.
5/5
GoogleThe best on the market...I recommend...Thank you Aubrey &Finn
1/5
GoogleI do not recommend these agents! We booked accommodation with them over the Christmas period. The area then went into tier 4 lockdown so it was illegal for us to travel there and illegal for them to rent the property. They refused to refund our money despite this being totally against consumer protection law. I found them dishonest and unhelpful
Thanks Celia, as I think you know this is not true as you have indeed cancelled the booking and had a refund. As I mentioned a number of times Airbnb deal with the bookings and the payments so like the fact we went into tier 4, this is out of our control. Have a great Christmas, thanks for nearly Coming to stay and stay safe.
5/5
GoogleI can’ thank Nick Baker & his team enough for such a smooth and speedily professional service, I needed accommodation pretty sharpish and I am very grateful for his prompt cooperation, I would certainly recommend this agency for accommodation needs.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleWe were tenants at a house that was managed by Aubrey & Finn. The sales person did a great job in letting out the house The firm's response rate was delayed during times of any issues reported. The house owners themselves were easy to reach and discuss any issues. The agency took about three months and repeated follow ups to release the deposit and excess rent. Not a great experience.
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Tell us what you need and we'll put you in touch. Aubrey and Finn hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St. Albans.
