Winkworth Dulwich reviews in Southwark

★★★★★ 5/5

Google

I had a great experience with Winkworth East Dulwich. Alex, Nicola, Harry and Archie were fantastic; professional, proactive and genuinely hard-working throughout the whole process. They helped me sell my house locally and find another great one. Highly recommend!

Ben · 16 November 2025

★★★★★ 5/5

Google

Winkworth Dulwich were extremely helpful throughout the whole process. Although everyone in the team helped behind the scenes, just want to mention Nicola, Archie and Harry as they were very helpful throughout the process - thank you! Thanks for getting us to exchange in 5 weeks :)

Alexandra · 17 August 2025

★★★★★ 5/5

Google

Nicola recommended a house that was outside our initial search area but we went with her recommendation and went to view it and it turned out to be perfect for us. She was incredibly helpful throughout the process updating us regularly. Alex was also incredibly helpful around the completion and exchange stage responding to messages outside of working hours and even assisting us on a Sunday. Would highly recommend both Nicla and Alex.

William · 23 August 2024

★★★★★ 5/5

Google

I’ve had a great experience with Julie at Winkworth Dulwich. She’s been incredibly friendly, personable and helpful throughout our search, taking the time to understand exactly what we were looking for and sharing lots of great options that fit our brief perfectly. Thank you, Julie!

Calla · 11 September 2026

★★★★★ 2/5

Google

What has happened to Winkworth Dulwich???? The service is so bad at the moment. We were waiting a week to hear back about a flat with no updates at all from the agent, we had not been given the proper paperwork on an initial offer that slowed things down and they had no record of a viewing we had booked despite phoning to confirm it. I asked for call backs through their contact form - nothing. They were really unpleasant and unprofessional when we were dealing with a landlord who we had made an offer to. No mediation even though this landlord was trying to rent out a flat with broken windows. Just awful work at the moment.

Laura · 16 December 2025

★★★★★ 5/5

Google

Archie and Claire have been a pleasure to work with. Archie responded to an inquiry first thing Monday morning, and got me into a viewing that evening, before the flat was even posted online. I filled out an application that evening. Responses from the team have been extremely quick and Claire has been very communicative throughout the paperwork process. Archie even met me and for a second walk through to take some pictures and measurements that I didn't think about the first time around. Great service and communication throughout the entire process.

Samantha · 26 March 2024

★★★★★ 5/5

Google

Couldn’t reccomend Winkworth in East Dulwich enough. Nicola was absolutely sensational throughout our sale. Excellent communication and always a pleasure to chat to. Great team.

Will · 27 September 2026

★★★★★ 1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

★★★★★ 5/5

Google

I needed to find a rental property at short notice during the Christmas period. Archie showed me around two properties and answered all my questions, the rental market has changed a lot in 4 years and I was new to the ‘make an offer’ process. After searching for a few weeks Archie had my offer for a flat accepted 10 minutes after viewing! I liaised with Claire for the completion of the tenancy paperwork, this was processed at speed due to my request to move in within 2 weeks. Claire was very thorough and I was especially grateful for the attention to detail and great communication during the busy Christmas period. This helped to put my mind at ease during a very stressful time. Highly recommend Winkworth Dulwich Estate Agents and thank you very much to Claire and Archie!

Shilpa · 25 February 2024

★★★★★ 5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

★★★★★ 5/5

Google

Excellent service from the team at Winkworth East Dulwich through the recent sale of my flat. In particular, Nicola Keane who went above and beyond to get the sale over the line. Her persistence and communication made a real difference. I’d also like to call out Nicholas Vent from the property management team, who has always been incredibly helpful and responsive whenever I’ve needed his assistance. A great team effort - thanks Winkworth!

Jae · 11 September 2026

★★★★★ 5/5

Google

Winkworth Dulwich were very diligent and proactive when helping my partner and I find a new rental property in February, March 2024. After we had sent them our criteria, they soon contacted us with an offer to view the perfect property, which we subsequently offered on. After this, Claire kept us promptly updated throughout the whole process and eased any anxieties we had over delays outside of their control. We wouldn't hesitate to use them again.

Robert · 26 March 2024

★★★★★ 5/5

Google

Winkworth Lordship Lane are exceptional estate agents - they are total experts about the local area and market. But the best thing about this branch is the team. Nicola is an absolute rocket - she's proactive, friendly, professional. What I've come to admire most about her is her tenacity. She was absolutely going to get my house sold and never gave up despite various set backs. Alex leads a strong team and, from the very low staff turnover, you can tell they love their jobs. It's good to get to know staff properly during the process. I also used Winkworth for managing my property for a year of rental - Claire Jenkins is brilliant, so efficient and reliable. Also Sami was great for the check-out and on general communication. The systems used for my tenants to log incidents was slick and Winkworth were quick to respond. I wouldn't hesitate to recommend them both for sales and management.

Juliet · 10 May 2025

★★★★★ 5/5

Google

Nicola has been helping me over the past few months to find a flat in East Dulwich/Peckham area. Whilst we haven't yet rented thorugh Winkworth, she has been so supportive, informative and kind. She's the best!

Kate · 17 September 2025

★★★★★ 5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

★★★★★ 1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

★★★★★ 1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude. My mother confirmed the viewing and provided her phone number but the agent failed to even call. Called later and belittled my mother while being snarky.

Diana · 22 August 2026

★★★★★ 5/5

Trustpilot

Deborah did a great job with the…

Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.

Jon · 6 March 2026

★★★★★ 5/5

Trustpilot

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

SM · 23 May 2026

★★★★★ 5/5

Google

Great experience with Winkworths renting out our flat! Sami, Alex and Nicola were all super-helpful and made the whole process stress-free - thank you!

Ruth · 16 December 2025

★★★★★ 5/5

Trustpilot

If you want the best agent, try Nicole!

I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!

Sophia · 2 October 2023

★★★★★ 5/5

Trustpilot

Excellent Agents

I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.

Colin · 26 January 2024

★★★★★ 1/5

Trustpilot

I am extremely disappointed with the…

I am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.

Consumer · 23 June 2026

★★★★★ 5/5

Google

Winkworth were fantastic selling our house at a difficult time in the housing market. In particularly, Archie was incredible not only ensuring he knew the property well and therefore able to communicate fully all aspects of the property and its potential, he is as genuinely super guy meaning the viewers of our home always looked relaxed in his presence. You really did feel Archie loved the house, loved his work and loved meeting people.

Emma · 26 January 2024