Winkworth Dulwich reviews

★★★★★ 5/5

Trustpilot

Professional, responsive, and easy to deal with from start to finish

I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.

Benjamin · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent communication and progression service instrumental in ensuring we secured our forever home

From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.

Pritesh · 23 December 2025

★★★★★ 5/5

Trustpilot

Aaron and his team at Winkworths Kensal…

Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!

Helen · 29 April 2026

★★★★★ 5/5

Trustpilot

John and Guy were really so helpful

John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.

Grace · 21 July 2026

★★★★★ 5/5

Trustpilot

Excellent service

Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.

G · 28 August 2026

★★★★★ 5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

★★★★★ 5/5

Google

I had a great experience with the Winkworth agency while finding my new flat. Harry was incredibly professional throughout the whole process and honestly couldn’t have been more helpful. He responded to all my messages so quickly, answered every question I had, and kept me updated at every stage. He was also genuinely kind and reassuring, which made the whole process much less stressful than it has been in the past. I couldn’t recommend Harry enough and I can’t wait to move into a wonderful new place!

Katelyn · 16 January 2026

★★★★★ 5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

★★★★★ 5/5

Google

I’ve been renting my flat with winkworth in Dulwich for many years and have had no problems whatsoever. I pay them to manage my flat but they go above and beyond their job description. Sami has been especially helpful. I live abroad so it’s really important that I have good communication. I feel like she knows me and always acts on my behalf, even calling rather than emailing to explain things more clearly. She recently managed to organise to get my flat completely re painted in less than 24 hours just before my new tenants moved in as she knew that was what I wanted! She’s great. Thanks Sami.

Ann · 16 December 2025

★★★★★ 5/5

Trustpilot

I am a landlord in the Willesden Green…

I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Mark · 22 March 2026

★★★★★ 5/5

Google

Fantastic team who work tirelessly to achieve the best results. Nicola delivered on every promise. She helped us through any challenging moments with her expertise and positivity and provided excellent post-offer support. The team were equally professional and literally handled everything with no complications. They know their market and are locals so they pitched our home correctly and we achieved above our expectations regarding the interest. First class agents with genuine people. Thanks Alex, Archie, Harry and last but not least...Nicola

The · 15 October 2024

★★★★★ 5/5

Google

Sophie has been an absolute superstar. She has made finding our first home together in the current rental market so much easier. She was responsive, proactive and reassuring in helping us and we’re over the moon with the flat we’ve secured. Everyone we have had contact with at East Dulwich Winkworth has been helpful, and Olivia was great in our second viewing. Huge thank you to Sophie and the whole team. Will absolutely recommend to anyone in the area.

Charlie · 22 September 2024

★★★★★ 1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

★★★★★ 5/5

Trustpilot

Fabian is great!

Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you

R · 7 May 2026

★★★★★ 5/5

Google

Big thanks to Nicola, Archie and the team. We have had excellent service from them. They helped us secure a fantastic short term let, and we're excited to be moving in. We had specific needs and timelines and these guys did not disappoint. We've been been really happy with their proactiveness and communication, and would definitely recommend this agency to others looking to buy or rent in the area. Thanks guys!

Georgia · 16 December 2025

★★★★★ 5/5

Google

Winkworth Dulwich property management is top notch and we have not encountered any issues with them. We started our tenancy managed by Winkworth Dulwich from November 2014 and we stayed in the property for almost 10 years! Below are the points that we appreciate from their high class service: > Their customer support is amazing and whenever you send them an email, they always responded within 24 hours (except BH weekends of course) > the fixflo reporting of any issues is very helpful and you can easily communicate with the contractor for any requests or issues. > you can rely on them in providing keys when there are property visits or contractor visits so we didn't have to worry about being home especially with our work commitments in the hospital. > Their staff especially Samantha, Kelly, and Sami were all very helpful all the way. Within almost 10 years of our tenancy, even when the staff have changed from then, we had no problem in communicating any issues at all. > They have a very good process in their End of tenancy and check out, no problems encountered. > Communication with the landlord through them is faultless. > Checking out at the end of tenancy is a breeze. > Return of deposit is fairly negotiated and agreed upon with the landlord and they managed to deposit the right amount in my nominated account within 24 hours of the email. We were very happy with their property management and I can't thank them enough in making our stay in the property we rented a bliss. In fact, we were not planning of leaving the property until the landlord decided to sell the property. I am highly recommending WINKWORTH DULWICH and I have never given this long review before. Thanks WINKWORTH DULWICH! You've been great throughout!

John · 24 June 2024

★★★★★ 5/5

Google

Nicola has been phenomenal in driving this whole purchase, she is outstanding in her communication and her liaison with the seller, the solicitors and the surveyor. She has been responsive and effective and made the usually stressful process of buying a house feel calm, organised and dare I say it even enjoyable. I highly recommend Nicola Keane and the team at Dulwich Winkworth.

Sacha · 16 January 2026

★★★★★ 5/5

Google

Nicola recommended a house that was outside our initial search area but we went with her recommendation and went to view it and it turned out to be perfect for us. She was incredibly helpful throughout the process updating us regularly. Alex was also incredibly helpful around the completion and exchange stage responding to messages outside of working hours and even assisting us on a Sunday. Would highly recommend both Nicla and Alex.

William · 23 August 2024

★★★★★ 5/5

Google

Archie and Claire have been a pleasure to work with. Archie responded to an inquiry first thing Monday morning, and got me into a viewing that evening, before the flat was even posted online. I filled out an application that evening. Responses from the team have been extremely quick and Claire has been very communicative throughout the paperwork process. Archie even met me and for a second walk through to take some pictures and measurements that I didn't think about the first time around. Great service and communication throughout the entire process.

Samantha · 26 March 2024

★★★★★ 5/5

Google

I am a landlord and have asked Winkworths to find me tenants for the last five years. They have provided a consistently excellent service over that time: efficient, prompt, polite, nothing is too much trouble. Shout out to Sami who is tireless in tracking down every required document for referencing!

Katherine · 3 April 2026

★★★★★ 1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

★★★★★ 5/5

Google

I needed to find a rental property at short notice during the Christmas period. Archie showed me around two properties and answered all my questions, the rental market has changed a lot in 4 years and I was new to the ‘make an offer’ process. After searching for a few weeks Archie had my offer for a flat accepted 10 minutes after viewing! I liaised with Claire for the completion of the tenancy paperwork, this was processed at speed due to my request to move in within 2 weeks. Claire was very thorough and I was especially grateful for the attention to detail and great communication during the busy Christmas period. This helped to put my mind at ease during a very stressful time. Highly recommend Winkworth Dulwich Estate Agents and thank you very much to Claire and Archie!

Shilpa · 25 February 2024

★★★★★ 5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

★★★★★ 5/5

Google

Winkworth Lordship Lane are exceptional estate agents - they are total experts about the local area and market. But the best thing about this branch is the team. Nicola is an absolute rocket - she's proactive, friendly, professional. What I've come to admire most about her is her tenacity. She was absolutely going to get my house sold and never gave up despite various set backs. Alex leads a strong team and, from the very low staff turnover, you can tell they love their jobs. It's good to get to know staff properly during the process. I also used Winkworth for managing my property for a year of rental - Claire Jenkins is brilliant, so efficient and reliable. Also Sami was great for the check-out and on general communication. The systems used for my tenants to log incidents was slick and Winkworth were quick to respond. I wouldn't hesitate to recommend them both for sales and management.

Juliet · 10 May 2025