Trusted Agent profile · Southwark

Truepenny's Southwark reviews

4.5

★★★★★ Excellent

306 reviews across 2 platforms

16 Lordship Lane, East Dulwich, London, SE22 8HN, Southwark, SE22 8HN

Truepenny's's office in Southwark, at 16 Lordship Lane, is rated 4.5 out of 5 across 306 reviews on two platforms, including 251 Google reviews rated 4.7.

Google logo

4.7 / 5

251

Reviews on Google

This office

Trustpilot logo

55

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Friendly

Friendly, personalised and truly local - I appreciate my team at the Brockley office.

Teresa · 19 December 2024

5/5

Google

Been a pleasure working with Kyley at Truepenny’s as a buyer. Clearly very experienced in area, always attentive and responsive and very much understood my needs as a buyer pairing me up with some great places!

Saskia · 10 November 2023

5/5

Google

I am very happy with Truepenny’s property management service. In particular, Sam at Truepenny’s Dulwich has done a fantastic job of managing my apartment over the last few months, dealing with any issues that have come up promptly and effectively every time. Thank you for all your help!

Shirine · 10 November 2022

5/5

Google

I have been with Truepenny's for a few years now and they are absolutely brilliant. They are really responsive and very knowledgeable about all things property management. Sam manages my property on a day-to-day basis and I could not sing her praises loud enough. Thanks guys for everything.

Simon · 10 November 2022

5/5

Google

First class experience from start to finish. Completed in 8 weeks from initial viewing over Christmas period which is going some, thanks to the brilliant informative team at Truepennys.

Keith · 14 March 2024

5/5

Google

Superb, professional, yet very approachable service! A real gem amongst London estate agents (if you know you know). It was a lovely experience dealing with Olivia. Nothing was too much trouble and she was very helpful every step of the process of renting the flat. Highly recommended!

M · 10 November 2022

5/5

Trustpilot

They met all my needs and got great…

They met all my needs and got great service

Colleen · 5 February 2025

5/5

Google

Thank you, Kyley, for all your help during my house search. Your knowledge of the area (street by street) and your down to earth, honest, and realistic approach is an invaluable asset.

C · 11 January 2024

5/5

Google

Truepenny's were acting for the other party in the transaction but I very much appreciated the help they gave me. They answered my questions, provided contacts for professional advice and arranged visits all very efficiently. They were also very helpful in smoothing the process to completion.

Stephen · 10 November 2022

5/5

Google

Olivia from Truepenny's was super helpful, supportive and friendly throughout helping us secure our flat. Finding a flat can be really stressful, but she made the process a lot more seamless and was great with all communication with us. Would highly recommend her to others!

Ella · 10 November 2022

5/5

Google

I’ve been their tenant for more than 2 years. They been the most professional, friendly, helpful, polite and people focus you can find in London! Everything I needed I got the same day or max the day after. Check in and check out easy and fast. Ryan, Albert, Matt, Sam and all the team are simply amazing! I will miss them.

Ivan · 11 November 2018

4/5

Trustpilot

Great!

Spoke with Sarah on the phone and she was lovely, giving great advice for first time renters.

Tia · 30 July 2024

5/5

Trustpilot

Highly recommend Iona and Sarah at Truepenny's

I recently had the pleasure of working with Iona and Sarah to find my new home.

Giulio · 12 August 2024

5/5

Google

Truepenny's were really helpful in helping me and my partner find a flat in East Dulwich. Jamie in particular was very responsive to any questions we had and kept us up to date. This was really great as we had such a short amount of time to find somewhere.

Rory · 10 November 2021

5/5

Google

Sam at Truepenny’s has been my property manager for a couple of months now and has been fantastic in assisting with me with my queries. She’s been extremely friendly and welcoming as well responsive and agile to what I need.PositiveResponsiveness, Professionalism

Meg · 10 November 2022

5/5

Google

I've just completed on the sale of my flat with Truepenny's and found their service to be brilliant. Connor helped us with the sale and was both reassuring and efficient, giving regular updates and advice where needed. I would recommend Truepenny's and use again in the futurePositiveQuality, Value

Emily · 10 November 2021

5/5

Google

Excellent! The team dealt with both our sale and purchase. They got the balance just right between understanding the market price and the property value. Very impressed!

Mark · 10 November 2023

5/5

Google

Being a leaseholder of a rented flat it is imperative that one has the reliable and professional trusted service of ones agent. Sam El Jani has and continues to provide an excellent service for which I am extremely grateful.

Paul · 10 November 2022

5/5

Google

We have used Truepennys to find a rental property. The staff have all been really friendly. Olivia in particular has worked so hard and been very efficient with all of our requests. She’s made our move easy and has been a pleasure to deal with.PositiveResponsiveness, Professionalism

Maggie · 10 November 2021

4/5

Google

Overall good agency, Chris in particular was Incredibly helpful and responsive. Thanks.

Ellie · 12 August 2024

5/5

Google

For first contact through the somewhat lengthy journey to completion Truepenny’s we’re excellent. Good communication and help with any issues I raised. Friendly team. We felt totally comfortable and confident that the team would deliver. They did. Thanks.

Anthony · 10 November 2022

1/5

Trustpilot

Bad manners rude liar

Lene · 9 December 2024

5/5

Google

Truepenny's were an absolute delight! Every step of the way they showed immense understanding and professionalism. A special mention for Matthew and the Director Ryan. It's rare in this day and age to find a team that is as responsible and committed to ensuring all parties are treated equally and fairly. I highly recommend Truepenny's!

Lemon · 11 November 2018

5/5

Google

I have been renting through Truepenny's for over a year now, and I have been really impressed with their service to date. Whenever I have had any issues / questions about the property Sam and the management team have gone out of their way to ensure it is resolved as quickly as possible. happy tenant!

Kathryn · 11 November 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Truepenny's's Google reviews
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