Stirling Ackroyd London Bridge reviews in Southwark

★★★★★ 5/5

Google

Worked with Claudiu for our upcoming tenancy and he was very helpful regarding different part of the process thanks !

Vincent · 11 August 2026

★★★★★ 5/5

Google

I had the pleasure of working with Jordan Fish and Fleur to find my new flat, and I couldn’t be happier with the experience. From the first viewing, it was clear that Jordan Fish and Fleur were highly knowledgeable about the local market and really took the time to understand my preferences and requirements. Throughout the process, they were incredibly patient, responsive, and always willing to go the extra mile to help. They provided a range of options that fit my criteria and made sure to schedule viewings at convenient times. When I had questions or concerns Jordan Fish and Fleur were quick to provide thorough and honest answers, which gave me great peace of mind. Thanks to their expertise and attention to detail, I was able to find the perfect flat that met all my needs. I highly recommend Jordan Fish and Fleur to anyone looking for a dedicated, professional, and reliable estate agent who genuinely cares about their clients.

Oyinka · 17 January 2025

★★★★★ 5/5

Google

Chelsea Odunlami at SA London Bridge is the best property manager we have ever had in decades of being a landlord. She is prompt and proactive, clear and helpful and a pleasure to deal with. Thank you Chelsea!

Kathryn · 16 March 2026

★★★★★ 5/5

Google

Great company and Sam was really helpful throughout the moving in and the moving out process.

Craig · 11 August 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Claudiu while viewing an apartment, and he exceeded my expectations. Claudiu was punctual, friendly, and extremely knowledgeable about the property. He gave us a fantastic tour of the apartment, highlighting all its best features and answering our questions with ease. He was also impartial - he didn't try to push us into making a decision, but rather let us form our own opinions while looking genuinely invested in finding the right fit for us. Overall, I'm so grateful to have had Claudiu by our side during this process. A true reliable and trustworthy agent!

Silvestre · 24 November 2024

★★★★★ 5/5

Google

David is the best property manager we’ve ever encountered - he’s friendly, understanding and proactive whenever it comes to maintenance in our house and we couldn’t be happier with the service he provides. Thank you David for all you do for us! From The Grosvenor Gals

Imogen · 9 December 2025

★★★★★ 5/5

Google

Yusuf and Scott were so accommodating during our move in process. They were quick and sufficient with all communication and made sure our move was as smooth as possible. We would 100% recommend this company and their agents!

Claudia · 11 February 2026

★★★★★ 5/5

Google

Claudio has been great. Professional and personal. Proactive. He learned what kind of apartment I was looking for, continued to stay in contact and check in how my search was going. I would definitely recommend him to anyone looking for a place to rent.

Sven · 16 December 2025

★★★★★ 5/5

Google

Nell was fantastic throughout! Super professional and diligent.

Lucalimo · 11 September 2026

★★★★★ 1/5

Google

Avoid Stirling Ackroyd London Bridge if you are renting. Our tenancy went relatively smoothly, but the real issues started when it came time to return our deposit. The agency tried to charge us for an issue that was not mentioned in the check-out report. When we asked for the check-in inventory to compare the property's condition, they admitted they no longer had it and were unable to provide it. Despite having no evidence in the check out report, no check-in report, and no invoice, they still asked us to pay. After weeks of chasing with no proper response, we were forced to open a formal deposit dispute. It has now been three months, and the agency has simply gone silent. They have not even responded to the dispute process. The lack of documentation, transparency, and communication is extremely concerning. Asking tenants to pay for damages without evidence or invoices is unacceptable. If you rent through them, be prepared for serious issues when it comes to getting your deposit back.

Sophie · 16 March 2026

★★★★★ 5/5

Google

Working with Chelsea is an absolute pleasure. She is incredibly quick to resolve issues and handles every interaction with high professionalism. She is highly effective at getting things done and you feel completely supported, as she genuinely makes sure your problem is solved.

Rustem · 9 December 2025

★★★★★ 1/5

Google

Worst agency in the UK. If I were you - I would stay away. Following a flood, we were thrown in the streets by the agency with no where to go. They refused to provide any alternative accommodation for us and refused to call us even though we reached out to several numbers, including the manager of the agent we were dealing with, the reception and head office. After telling us to book our own accommodation, they refused to reimburse us for the costs incurred even though we followed their instruction. It is now the weekend, we have nowhere to go as we cannot afford to keep paying for hotels, the agency refused to call us and told us we would have to figure out our own situation going forward. I have never come across such greedy, unprofessional and incompetent service. This company should not be allowed to be in business. We have reported them to the relevant redress scheme and taken legal action, which we are confident will be positive news. However, as a precaution, do not use their services for safety reasons. They do not follow the law. The complains teams have told us they will get back to us in 3 weeks time so you cannot even reach out to them. This has costs us thousands and not to mention the mental burden. Stay away

Hafsa · 11 March 2026

★★★★★ 4/5

Google

I was a tenant of a flat managed by Stirling Ackroyd and the team was very helpful and efficient. I can particularly do a shoutout for Samantha J and Steven J. Giving 4 stars instead of 5 because the process to later purchase that same flat turned out to be a bit more painful than it should have been. The team was still as helpful as they could.

Nicolas · 11 June 2026

★★★★★ 5/5

Google

The flat we rent has been managed for several years by Stirling Ackroyd, and I’d like to acknowledge the ongoing support of David Umney in particular, whose speedy responses, great communication and readiness to address and resolve any issues when they (very rarely) come up has been so consistent and is hugely appreciated. David’s so approachable, and his professionalism and understanding goes a very long way in making renting with Stirling Ackroyd such a positive experience for us!

Louise · 19 March 2026

★★★★★ 5/5

Google

Samantha is a truly asset for the agency, she is there whenever we have any enquiry and she is always happy to help. Thank you all!

Stefano · 14 April 2026

★★★★★ 5/5

Google

Albeit the rocky start with the delayed professional cleaning on move-in day, have had a great experience renting with Stirling Ackroyd. Our property manager Chelsea Odunlami has been incredibly responsive and has taken care of us very well.

Jacqueline · 9 December 2025

★★★★★ 5/5

Google

Rented a property with them Though the process itself was long, Claudiu was great in accommodating our needs and getting answers from the landlord, and overall it was a great experience having him as our agent

Michaël · 16 December 2025

★★★★★ 5/5

Google

Chelsea Odunlami was fantastic to work with. Professional, responsive, and genuinely helpful throughout the entire process. She made everything smooth and stress‑free. Highly recommend

Ed · 26 March 2026

★★★★★ 5/5

Google

Chelsea Odunlami who is a Property Manager at Stirling Ackroyd's London Bridge branch has always impressed me with her total professionalism and clear no-nonsense approach to addressing each and every query and concern that arises. She will always voluntarily put in the extra effort in explaining matters via e-mail and phone calls and I would thoroughly recommend her and the team and her branch in managing tenanted properties.

Anish · 15 April 2026

★★★★★ 1/5

Google

That is the worst real estate agency I have ever seen. My recently rented apartment is without hot water for 15 days, I have been contacting several times Mela Steadman, they are asking for 10 more days to schedule a specialized visit. Tenant Act estimates 24 hours for such emergencies to be solved. Many more repairs reported to be done not yet looked. Never have seen this kind of service in my life. Edit: I contacted the help email they replied, nothing has been done.

Eduardo · 28 March 2024

★★★★★ 5/5

Google

I am the spouse of a client. My spouse asked me to give a review. The service is excellent. Chelsea Odunlami especially excellent. She responded all the emails promptly. Does all the works wonderful. We are thankful for all her effort to help the client.

Lyn · 11 September 2026

★★★★★ 5/5

Google

Morgan has been a pleasure to work with, always super helpful and responsive - thanks all for making our tenancy so smooth!

Christine · 11 March 2026

★★★★★ 5/5

Google

Thank you very much Samantha Jackson, Really appreciate you and thank you for your help, being always supportive and helpful throughout our entire stay! The best property manager from my experience so far in these many years in London! Thank you.

Cifliku · 27 September 2026

★★★★★ 5/5

Google

Claudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any questions I had about the property and about the whole process and made sure to include all my requests in the final contract.

Luka · 26 March 2026