Stirling Ackroyd London Bridge reviews in Southwark

★★★★★ 5/5

Google

I've been back and forth with Stirling Ackroyd whilst living in my current property and it's easy to say since Chelsea Odunlami took over property management late last year, the agency have been easier to communicate with and get things done. Chelsea is highly responsive, guaranteeing she will deal with requests quickly with timely updates. She leads with empathy and understanding and it has been amazing knowing I can trust her to carry out any requests or fixtures that need seeing to. Thank you Chelsea!

Josie · 26 March 2026

★★★★★ 5/5

Google

I've had a great experience the past year with my Property Manager, David Umney. David is definitely one of the best property managers I've had, his response time is excellent, he ensures everything is resolved and has a lovely manner. Thanks so much for your help David!

Abigail · 26 March 2026

★★★★★ 5/5

Google

Samantha Jackson was fantastic throughout, she kept me updated at every stage and explained everything clearly, which made things much less stressful. Thank you Samantha for all your help and support, it’s really appreciated! Great experience with Stirling Ackroyd. The whole process was fast, professional and very friendly.

Abed · 16 March 2026

★★★★★ 5/5

Google

Working with Claudiu was great! Super quick, professional and always responsive. He really understands client needs and gets things done with ease. This was our first experience with Striling Ackroyd and my wife and I couldn't be happier. If you are looking for an agent who combines speed, insight and professionalism, Claudiu is the perfect choice.

József · 23 November 2025

★★★★★ 5/5

Google

I had the pleasure of working with Jordan Fish and Fleur to find my new flat, and I couldn’t be happier with the experience. From the first viewing, it was clear that Jordan Fish and Fleur were highly knowledgeable about the local market and really took the time to understand my preferences and requirements. Throughout the process, they were incredibly patient, responsive, and always willing to go the extra mile to help. They provided a range of options that fit my criteria and made sure to schedule viewings at convenient times. When I had questions or concerns Jordan Fish and Fleur were quick to provide thorough and honest answers, which gave me great peace of mind. Thanks to their expertise and attention to detail, I was able to find the perfect flat that met all my needs. I highly recommend Jordan Fish and Fleur to anyone looking for a dedicated, professional, and reliable estate agent who genuinely cares about their clients.

Oyinka · 17 January 2025

★★★★★ 5/5

Google

Chelsea Odunlami at SA London Bridge is the best property manager we have ever had in decades of being a landlord. She is prompt and proactive, clear and helpful and a pleasure to deal with. Thank you Chelsea!

Kathryn · 16 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Claudiu while viewing an apartment, and he exceeded my expectations. Claudiu was punctual, friendly, and extremely knowledgeable about the property. He gave us a fantastic tour of the apartment, highlighting all its best features and answering our questions with ease. He was also impartial - he didn't try to push us into making a decision, but rather let us form our own opinions while looking genuinely invested in finding the right fit for us. Overall, I'm so grateful to have had Claudiu by our side during this process. A true reliable and trustworthy agent!

Silvestre · 24 November 2024

★★★★★ 5/5

Google

David is the best property manager we’ve ever encountered - he’s friendly, understanding and proactive whenever it comes to maintenance in our house and we couldn’t be happier with the service he provides. Thank you David for all you do for us! From The Grosvenor Gals

Imogen · 9 December 2025

★★★★★ 5/5

Google

Claudio has been great. Professional and personal. Proactive. He learned what kind of apartment I was looking for, continued to stay in contact and check in how my search was going. I would definitely recommend him to anyone looking for a place to rent.

Sven · 16 December 2025

★★★★★ 1/5

Google

Avoid Stirling Ackroyd London Bridge if you are renting. Our tenancy went relatively smoothly, but the real issues started when it came time to return our deposit. The agency tried to charge us for an issue that was not mentioned in the check-out report. When we asked for the check-in inventory to compare the property's condition, they admitted they no longer had it and were unable to provide it. Despite having no evidence in the check out report, no check-in report, and no invoice, they still asked us to pay. After weeks of chasing with no proper response, we were forced to open a formal deposit dispute. It has now been three months, and the agency has simply gone silent. They have not even responded to the dispute process. The lack of documentation, transparency, and communication is extremely concerning. Asking tenants to pay for damages without evidence or invoices is unacceptable. If you rent through them, be prepared for serious issues when it comes to getting your deposit back.

Sophie · 16 March 2026

★★★★★ 5/5

Google

Working with Chelsea is an absolute pleasure. She is incredibly quick to resolve issues and handles every interaction with high professionalism. She is highly effective at getting things done and you feel completely supported, as she genuinely makes sure your problem is solved.

Rustem · 9 December 2025

★★★★★ 5/5

Google

The flat we rent has been managed for several years by Stirling Ackroyd, and I’d like to acknowledge the ongoing support of David Umney in particular, whose speedy responses, great communication and readiness to address and resolve any issues when they (very rarely) come up has been so consistent and is hugely appreciated. David’s so approachable, and his professionalism and understanding goes a very long way in making renting with Stirling Ackroyd such a positive experience for us!

Louise · 19 March 2026

★★★★★ 5/5

Google

Albeit the rocky start with the delayed professional cleaning on move-in day, have had a great experience renting with Stirling Ackroyd. Our property manager Chelsea Odunlami has been incredibly responsive and has taken care of us very well.

Jacqueline · 9 December 2025

★★★★★ 5/5

Google

Rented a property with them Though the process itself was long, Claudiu was great in accommodating our needs and getting answers from the landlord, and overall it was a great experience having him as our agent

Michaël · 16 December 2025

★★★★★ 5/5

Google

Chelsea Odunlami was fantastic to work with. Professional, responsive, and genuinely helpful throughout the entire process. She made everything smooth and stress‑free. Highly recommend

Ed · 26 March 2026

★★★★★ 1/5

Google

That is the worst real estate agency I have ever seen. My recently rented apartment is without hot water for 15 days, I have been contacting several times Mela Steadman, they are asking for 10 more days to schedule a specialized visit. Tenant Act estimates 24 hours for such emergencies to be solved. Many more repairs reported to be done not yet looked. Never have seen this kind of service in my life. Edit: I contacted the help email they replied, nothing has been done.

Eduardo · 28 March 2024

★★★★★ 5/5

Google

Claudiu from the London Bridge office was super helpful; he made sure to send me the offer documents and to contact the landlord the very same day I viewed my new flat to get the process started as soon as possible. He answered any questions I had about the property and about the whole process and made sure to include all my requests in the final contract.

Luka · 26 March 2026

★★★★★ 5/5

Google

Stirling Ackroyd helped me and my friend find an amazing new flat in no time. Our agent Jordan was friendly, professional, and genuinely helpful throughout the entire process. He really took on board what we were looking for and showed us some great options, ultimately helping us secure a place we’re really happy with. The whole experience was smooth and straightforward, with excellent communication all the way through. It made what can often be a stressful process feel surprisingly easy. We couldn’t recommend Jordan and the team at Sterling Ackroyd London Bridge more highly, top service all round.

Matthias · 17 May 2025

★★★★★ 3/5

Google

Updated review Cut down 2 stars due to how things were handled during the move-in. We were not provided with codes to main gate due to which we got locked out and no one from the agency responded to our calls. We managed to get hold of the previous tenants who helped us with the code. Moreover, it was promised to us that apartment would be deep cleaned. However, the carpets have not being vacuumed to a minimum standard and we have been having a hard time due to the amount of dust in carpets. Disappointed with how the whole move-in process went by. ------------------------------- We worked with Claudiu to find an apartment to rent. He was super helpful and responsive all the time and helped us with all the requests we had. Would definitely recommend using them for your property search.

Sidharth · 25 October 2023

★★★★★ 5/5

Google

I have had an absolute pleasure in connecting with Stirling Ackroyd to rent an accommodation for myself. Renting the property from an overseas country, my agent Claudiu went above and beyond in not just assisting with a smoother tenancy process, but also guided with much of the queries in the most genuine way. Communications were kept transparent and I was always informed around the progress and the required next steps. Claudiu has been very patient and highly understanding for all my concerns right from the start of the process and I couldn’t have been more grateful and thankful to him for easing the house hunting process for me. Highly recommend the agency and I look forward to continued support and good relations throughout!

Aditi · 25 October 2023

★★★★★ 5/5

Google

I’d like to give six stars really. Csaba and Edvard were first class proving an outstanding service from start to finish. Highly highly recommend

David · 23 November 2025

★★★★★ 5/5

Google

Claudiu was an absolute pleasure to work with during my recent apartment search. He was incredibly patient and understanding throughout the entire process. More importantly, he was easy to reach, great with follow-up and was open to questions. I felt supported and informed every step of the way. It goes without saying, that I highly recommend Claudiu to anyone searching for their new home in London. His expertise, combined with his friendly demeanour, makes him an outstanding person to work with.

Charmaine · 18 January 2025

★★★★★ 5/5

Google

I would like to recognise Chelsea Odunlami for her excellent service in managing my property on behalf of Stirling Ackroyd. Chelsea always responds quickly and takes appropriate action on all tasks. I have found her helpful and responsive on all occasions. I am confident that all requests are dealt with promptly and efficiently.

Bob · 16 March 2026

★★★★★ 5/5

Google

Sarah was excellent in sorting my issues . She was very responsive and had excellent communication skills Mohini

M · 23 November 2025