Trusted Agent profile · Southwark
★★★★★
813 reviews across 2 platforms
1C Calton Avenue, London, Southwark, SE21 7DE
Part of Knight Frank, see every office.
Knight Frank's office in Southwark, at 1C Calton Avenue, is rated 4.8 out of 5 across 813 reviews on two platforms, including 186 Google reviews rated 4.9.
186
Reviews on Google
This office
627
Reviews on Trustpilot
This office
Tell us what you need and we'll put you in touch. Knight Frank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotAbigail Thurston
Abigail Thurston, the agent who helped us throughout the renting process, was always available to help and very efficient during the process. The process was very smooth which made it a lot easier especially during Covid-19 times.
Thank you for your lovely review, Teresa. I hope you and Jose settle into your new home quickly, and it was an absolute pleasure working with you both. Best wishes, Abigail
5/5
TrustpilotExcellent Customer Service and Genuinely Helpful!
Knight Frank’s representative, Ellie Davis, was incredibly attentive and helpful. She sent us videos of lovely properties, provided very useful information and answered all our questions. We would highly recommend the Ellie and Knight Frank as an agent
Thank you for very much for the kind review, glad I could help out in your search. Ellie
4/5
GoogleVery polite and professional at a time when the market was particularly tough. Top marks!
It has been a pleasure working with you John and delighted we were able to get the sale through. Best, Georgia
5/5
GoogleWe sold our flat with Knight Frank in Dulwich. They were a pleasure to deal with, very knowledgeable, organised and responsive and a great help throughout the sale.
Thank you very much Kassia, we really enjoyed working with you throughout and wish you all the best in the future.
4/5
GoogleI recently sold my house with Knight Frank Dulwich and found their service courteous, friendly and helpful. They were good at keeping me aware of what was going on and very proactive in making sure the process went smoothly. I would certainly use them again.
Very many thanks for taking the time to review our services and for providing such kind feedback, it is hugely appreciated and we hope to be able to assist you with any property requirements you may have in the future.
5/5
Trustpilot5 * review
Jake, at Knight Frank, was extremely efficient and personable, answering all necessary questions concisely and with short notice on many occasions. His patience and kind personality allowed for a very stress free experience with Knight Frank. Thank you!!
Hi Florence, thank you so much for your review! it was so lovely working together with you to find your property and I hope you are all nicely settled in now and enjoying it! Jake
5/5
GoogleMurphy Mitchell is my point of contact in the Dulwich office. Always helpful, cheerful, proactive and professional, I highly recommend you make him your point of contact too.
5/5
TrustpilotGreat, with the right property manager
As tenants, we struggled getting maintenance issues resolved until Jason Chu became our property manager. He made all the difference - responsive, friendly, and willing to go the extra mile. It changed our experience with Knight Frank.
Dear Jordan, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am glad that we resolved the reported issues. Best wishes Jason
5/5
GoogleWe bought through Catherine Stage at Knight Frank Dulwich. What a great experience. Thank you for all you did, you were brilliant from start to finish.
Thanks Nick! It was a pleasure working with you. I hope you and your family will be very happy in your new home.
5/5
TrustpilotPritesh Makwana
Pritesh Makwana has done a great job so far as property manager. Professional, warm and efficient; he makes it easy to communicate with and get things done smoothly and harmoniously; a total asset to the team.
Dear Serena, Thank you so much for your positive feedback and for taking the time to post this review. It means a lot to me knowing I’m doing a good job ensuring that you’re happy living in the apartment. Pritesh
5/5
TrustpilotVery resourceful and willing to get…
Very resourceful and willing to get things done very efficiently! I was very happy to work with Vinnie who made himself available despite circumstances and helped liaise effectively with the landlord. I will certainly recommend them!
Dear Sara, Thank you for choosing Knight Frank to assist you in your search. All the best in your new home. Kind regards, Vinnie
5/5
TrustpilotReliable letting service
Reliable letting service. Efficient letting team that finds good clean professional tenants and manages the whole letting process from start to finish. Plus they are always able to find tradesman for any issues, which is a bonus.
Thank you for taking the time to write this great review! Kind regards Angelah
5/5
TrustpilotGreat service from the agent- JLH
Great service from the agent, very proactive and all queries dealt with promptly and that what is expected from a high end rental. It has been a hassle free rental and would definitely recommend to others.
Dear Vimal, Thank-you for your kind review. It has been a pleasure to work with you over the last two years and I hope we will be able to find you your next property too! Best wishes Jamie-Leigh Harvey Head of Lettings- Esher, Cobham & Weybridge
5/5
TrustpilotWe have been very impressed by the…excellent and professional service
We have been very impressed by the service we have received from KF both in finding our accommodation and the move itself. We were very impressed by the professionalism of Peter Piertzak and Jane Wallworth. Thank you
Dear Mike and Tricia, Thank you so much for your lovely review. Much appreciated and happy to help in any way we can. Just waiting for the good weather so you can use those sun loungers! Kind regards Jane and Peter
5/5
TrustpilotKnight Frank Bristol branch
Bought our lovely property recently through Knight Frank's Bristol branch. We found the whole team friendly, professional and supportive and they really helped what is always a complicated process run as smoothly as possible. Many thanks!
It was a pleasure to work with you and we are delighted to have been successful in helping you find and secure your new home. All the best for the future. Regards Knight Frank, Bristol
5/5
TrustpilotVery professional
We had a great experience with Knight Frank. Will showed us various flats within our specifications (including ones we didn’t enquire about). He made the process very easy and was a pleasure to deal with.
It was really nice to meet you both and assist with your search. Enjoy the new apartment and hopefully touch base in the future. Regards, Will
5/5
TrustpilotProperty management
One of the items in the flat requires fixing, Holly Hope helped to manage the process effectively by liasing with different parties. She also kept me updated on the progress by providing regular updates. Thanks!
Thank you for your kind words Yvonne, it is a pleasure working with you. Thank you. Holly
5/5
TrustpilotFantastic service from Knight Frank…
Fantastic service from Oliver Hepplewhite at Knight Frank from initial viewing to handing over of keys. Quick responses to any questions asked and a smooth process all round. Made the task of moving property very easy!
Thank you for your help Clare and if you need any help in the future please do not hesistate to get in touch. Ollie
5/5
TrustpilotKnight Frank Property Management
Jane Wallworth at Knight Frank is my key contact as a tenant and I have always found Jane to be extremely helpful, highly efficient and knowledgeable. I always receive a five star service when dealing with Jane.
Dear Nigel, Thank you so much for your kind words. It has been a pleasure having you as a tenant. Kind regards Jane
5/5
TrustpilotGreat new tenant experience
Vinnie Selvakumar, the sr. agent supporting me in my apartment search, has been extremely attentive, providing fast replies and advice, bridging both my interests and the landlord's and helping us come to a quick agreement.
Dear Caroline, Thank you for your kind words. All the best in your new home Kind regards, Vinnie
5/5
TrustpilotExcellent service from Olivia Bookatz…
Excellent service from Olivia Bookatz at Knight Frank. Our landlord is based in Dubai but notwithstanding Olivia manages to get requests for repairs and updates expedited in a timely manner including selecting top class contractors.
Dear John, Thank you so much for your feedback. It is always a pleasure being able to assist you and I hope to continue to do so during your tenancy. Olivia
5/5
TrustpilotKnight Frank
Knight Frank stood out amongst all the Agents we approached to find a country home, because they presented a professional and intelligent point of contact between us and the property. They operate as a cohesive unit and put every effort into helping the often difficult path from one home to the next. Our first point of contact was Rosie-Anne, someone who genuinely understood country houses and their foibles.
5/5
TrustpilotGreat experience with the girls in the…
Great experience with the girls in the office at trinity village, they are there for us day and night. Can't speak highly enough of them. Thank you so much, its a weight off our minds
Hi George, Thanks so much, I am glad that the team can help in any way we can, you know where we are! Louie-Mae
2/5
TrustpilotKnight Frank customer satisfaction
Lack of reactivity (do not answer mails), Go for easy selection of tenants by reducing to the minimum rents proposed, do not represent best interests of landlords with imposing expensive contractors with no comparison quotes offered.
Hi Fred, we are really sorry to hear about your experience. I know the office are in touch with you both to rectify this as soon as possible. Thank you for taking the time to give us your feedback. Kind regards, Alexandra
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Knight Frank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
