Trusted Agent profile · Southwark

Knight Frank Southwark reviews

4.8

★★★★★ Excellent

782 reviews across 2 platforms

1C Calton Avenue, London, Southwark, SE21 7DE

Knight Frank's office in Southwark, at 1C Calton Avenue, is rated 4.8 out of 5 across 782 reviews on two platforms, including 155 Google reviews rated 4.9.

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4.9 / 5

155

Reviews on Google

This office

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627

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Google

I wholeheartedly recommend Knight Frank Estate Agents to anyone wishing to put their home on the market. Their property brochure was excellent and the marketing of my house was thorough. Catherine Stage, Laura Peet and Chica Lambert were amazing, all three were highly professional, kind and supportive throughout the sales process. Both Chica and Laura deserve a special thanks for their assistance, emotional intelligence and for going that extra mile over the last few months.. I also recommend Pam White for her invaluable help with all the extra elements involved in my relocation. Best wishes to everyone at the office.

Danielle · 31 January 2023

Agent replied · 30 July 2023

Thank you so much Danielle for your kind words. It was a pleasure to help you make such an important move and we wish you all the best in your new place! Laura, Chica, Catherine and all of the Knight Frank Dulwich team.

5/5

Google

I couldn’t recommend Knight Frank in Dulwich more highly. From the very first valuation with Mark, I felt confident that Knight Frank knew exactly what they were doing and this is not something that I would say about the other high street chains that I have used over the years. Their valuation was spot on and the marketing, viewings and advice leading up to my offer was excellent. However, the stand out individual in the office was Laura Peet. I ended up being in an incredibly lengthy and complex chain which would have fallen apart if it wasn’t for the huge efforts that Laura made to keep communication between the other agents and solicitors open and eventually fruitful. This was also noted by my solicitor. On top of this, her incredible kindness and ‘hand holding’ for myself and my buyers kept me sane and made the whole process manageable. She was genuinely invested in a positive outcome for everyone and I cannot thank her enough! I wish other estate agents had a role that focused on sales progression as I presume more chains would end up in success.

Nat · 2 November 2022

Agent replied · 30 July 2023

Thank you so much Natalie for your kind words and also for trusting us with selling your property! It was a pleasure to work with you and although it was a longer journey than we anticipated, with many bumps in the road, I’m so pleased that we got there in the end. Wishing you all the best in your new home!

5/5

Google

I had a great experience with Zak at Knight Frank. He’s a genuinely nice guy who stayed on top of every detail and kept me updated throughout. Thanks to his persistence, I managed to exchange quickly without any of the usual delays. Highly professional and easy to work with!

Jez · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind words, Jez! It was a pleasure working with you, and I’m glad we were able to make the process smooth and efficient. We appreciate you taking the time to share your experience, and I’m always here if you need anything in the future. Very best, Zak and the Knight Frank Dulwich team

5/5

Google

Laura Peet at Knight Frank has been absolutely brilliant at progressing our purchase. We had a difficult time getting to exchange with many bumps along the way. Luckily Laura was extremely helpful, responsive and definitely went over and above to get us there. Not only was Laura attentive, she was proactive in chasing all parties in the chain and we honestly don't think we would have exchanged by now without her and her perseverance. Knight Frank have been a pleasure to deal with, and a special thanks to Laura for helping us get into our new home!

Mathew · 30 July 2022

Agent replied · 30 July 2023

Thank you so much for your kind words and congratulations Mat and Nicola on your new home! It was a pleasure helping you with both your purchase through us, and with the rest of the chain, and we’re sure you’ll be happy there for many years to come.

5/5

Google

Thank you to Georgia and the Knight Frank Dulwich Team. A Friendly, Efficient, Open to Learning Team. The Aliveness and Enthusiasm is Amazing! Creating a pleasurable sales process for Everyone, Thank you🤗 …

David · 13 April 2025

Agent replied · 26 August 2024

Hi David, it was such a pleasure being able to support you both in this exciting move. Thank you for your kind words and we hope to remain in touch! Wishing you all the best, Georgia and Knight Frank Dulwich Team

5/5

Google

We had an excellent experience with Knight Frank Dulwich! Huge thanks to Georgia and Ollie, who were incredibly personable, easy to reach, and provided great advice throughout. Their support made the process of purchasing our new home smooth and efficient. Highly recommend!

Michael · 1 December 2024

Agent replied · 11 November 2024

Thank you so much for your feedback, Michael, it was wonderful working with you and your family as you take on this exciting new chapter ahead. Wishing you the best with your move and festive season ahead! Best wishes, Georgia and the KF team

5/5

Google

We had a fantastic experience working with Zak from Knight Frank Dulwich. He was proactive from the start, made the entire buying process incredibly smooth and communicated clearly at every stage. His professionalism and support really put us at ease and helped make our home buying journey surprisingly easy. This included recommending some really great solicitors!

Maximilian · 13 December 2025

Agent replied · 13 April 2026

Dear Max and Clara, Thank you for taking the time to write this review. Congratulations again on your fantastic new home, and I am delighted to hear you had such a good buying experience with us. I look forward to hopefully working with you both again in the future. My very best wishes, Zak and the Knight Frank Dulwich team.

5/5

Google

We’ve just sold our house in East Dulwich through Knight Frank. Mark and the team have been brilliant throughout the whole process. We’ve really appreciated the calm, cheerful and knowledgable way they helped us navigate our sale. We are particularly grateful for the support and guidance Mark has given us when dealing with the curve balls that accompany any property transaction. I wouldn’t hesitate to recommend Knight Frank to anyone in the Dulwich area.PositiveResponsiveness, Quality, Professionalism

Oscar · 22 June 2022

Agent replied · 21 June 2024

Thank you for your kind words and it has been an absolute pleasure helping make your dream move happen.

5/5

Google

Giuseppe has been amazing finding us the right house, at the right location and price. He has been phenomenal getting everyone aligned and make things happen! Not an easy task! Thanks to him we have a new home.

Esin · 1 December 2024

Agent replied · 11 November 2024

Thank you so much for your kind words Esin! I’m thrilled to hear that I was able to help you find the perfect home and make the process as smooth as possible for you. Wishing you all the best in your new home, and if you ever need anything, I will be just a call away! See you soon 😊 …

5/5

Google

I could not speak more highly of Knight Frank Dulwich. From my first interactions with Mark and the team , they were all incredibly friendly, highly professional and incredibly efficient. The staff all worked together as a team, and even through I spoke to different people, I never had to repeat myself twice - they were all up to date on the sale of the property, and were great at communicating to me the progress and feedback from the buyers. Would highly recommend this agent to anyone in the Dulwich area - don't even bother going to another estate agent!

Kate · 13 September 2021

Agent replied

Kate thank you for instructing us to act on your behalf, it was a pleasure to help you move home and we wish you all the best for the future!

5/5

Google

We recently sold our house through KF Dulwich. Everything was well organised, and they worked both with and around us to arrange viewings. Once we'd accepted an offer, Catherine, Mark and the rest of the team kept us informed and reassured us, easing us - and our buyers - through the process until completion. I'd go so far as to say that what can be an often-stressful process was actually quite pleasant. I have no hesitation in recommending them.

Nick · 13 October 2021

Agent replied

Congratulations to you and the family and thank you for instructing us in the first place. Delighted to have helped you make the move and to have created a very different result and experience to your first agent.

5/5

Google

As a disclaimer I am a Partner at Knight Frank however I recently entrusted the sale of my apartment to the Dulwich team. They were all excellent and I would highly recommend them. Especially Georgia who managed the sale and found the buyer. Well done.

Sam · 27 June 2024

Agent replied · 26 August 2024

Thank you so much for entrusting us Sam. You have been a wonderful client and wishing you and your family the best with your move!

5/5

Trustpilot

Excellent service from Abigail Thurston at Knight Frank!

Last summer we were looking to find a new flat to rent. We worked with Abigail Thurston from Knight Frank. She was very easy to work with and gave us very friendly and professional service. She very quickly understood exactly what we were looking for within our new flat in the Marylebone area and was proactive to find the right flats top view. We quickly found a great place and moved in soon. She also handled the admin and paperwork in a professional way. I would use Abigails' services again if needed.

Riikka · 17 February 2021

Agent replied

Thank you very much for your kind review Riikka, it was a pleasure working with both you and Michael and I was so pleased to find you your new home. I hope all is well for you both and I hope to help you find a property again in the future. Best wishes, Abigail

5/5

Trustpilot

Excellent service

Ony Dozie (sales negotiator) has been assisting me on my property search to date. Ony has been a fantastic agent to deal with and has shown me a number of properties. He has always been attentive to my requirements and carefully tailored the viewings to my specifications. I have really appreciated his proactive approach, and willingness to contact me with market updates and suggestions for properties which I might be interested in. I feel like he adds value by doing that extra work in the background and by maintaining regular contact. As for viewings, he is punctual, courteous and enthusiastic. I have been impressed by his high level of professionalism and as a result would definitely recommend Knight Frank - they are a pleasure to deal with!

Iman · 15 February 2021

Agent replied

Thank you Iman. It was a pleasure taking you on viewings across the Belsize Park area. Take care, Ony

5/5

Trustpilot

Excellent property management

Knight Frank has been the estate agent and property manager of my new build flat for three years in East London. The fee for full management is worth every penny as they deal with everything and I do not need to visit the property at all as I live in another city. The amount of time and hassle saved has been immeasurable. There has been several property managers and Jason Chu is the best manager whom I have had the pleasure of working with. He is efficient, responsive, approachable and trustworthy. I am grateful for his help in the past year as I would have struggled dealing with the various issues myself. He is a real asset to the team and I hope he will be looking after my property for more tenancies to come.

Emma · 12 February 2021

Agent replied

Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely ours and we are very glad to hear that you are happy with our service. Thank you for your understanding and cooperation, undoubtedly this makes my role much simpler. Long may we continue to work together for the many years to come. Best wishes, Jason

5/5

Trustpilot

Go above and beyond

Knight Frank have been the managing agents for the apartment I was renting. They have been very professional and communicative at all times throughout my 4+ years of renting. They pay great attention to detail and are also on hand to assist when necessary. I felt very supported by them. I would like to mention in particular Olga Darashkevich, who has gone 'above-and'beyond' on assisting me. No request was too big and she handled everything perfectly, on time and in a massively professional manner. I thank her for her unyielding support. If I become a landlord in the future I would not hesitate to call on Knight Frank for their brilliant management services

Gina · 12 February 2021

Agent replied

Dear Gina Thank you for such kind words it was a pleasure working with you. I wish you all the best in the future and in your new home. Kind regards, Olga

5/5

Trustpilot

Efficiency & Effectiveness

My husband and I first dealt with Marie Wale when we took delivery of our unit in Royal Mint back in January 2020. As a foreign owner, Marie was always prompt and responsive to my questions about the market. However in March, we decided to switch to sale instead. Almost a year and we couldn't close a sale. Early January this year, I got in touch with Marie and expressed our wish to put it on the rental market. Marie took it back with great enthusiasm and within 2 weeks of our instruction we locked in a tenant. Now that's what I call efficiency and effectiveness. Thank you Marie.

Linda · 8 February 2021

Agent replied

Dear Linda Thank you so much for your lovely feedback. I am very happy we were able to secure you a Tenant quickly and made the process smooth for you. It was a pleasure working with you and I hope to work with you again in the future. Marie

5/5

Trustpilot

Phenomenal service

Quite simply the best experience I've ever had with an estate agent in London. Clemmie went above and beyond to ensure that the process was as smooth as possible for us, resulting in a seamless and pleasant experience - even in the midst of a pandemic! The personal touches made all the difference, and we love our new apartment. We cannot thank them more! Would thoroughly recommend Clemmie, Herbie, and the wider Knight Frank team to anyone with property requirements in London.

William · 5 February 2021

Agent replied

Thank you Will for your kind words it was a pleasure working with you. Wishing you a lot of Happy memories in your new home. Regards Clemmie

5/5

Trustpilot

Expectations Wonderfully Exceeded by the KF team!

Knight Frank found me and my family a perfect rental as we decide our next move in choppy economic waters. Francesca Levy was honest, polite, straight-talking andvery personable. It felt like a very personal service to us, like a property consultant exploring a brief just for us. If Carlsberg did Real Estate professionals.... Thanks Fran, we are so happy here and it’s just been a week! We’ll be back to Knight Frank for our next transaction 100%. Philip Theodorou has also gone above and beyond in providing advice and assistance in the early days of our settling in to the property. Thanks Philip. Truly professional but human and a pleasure to do business with. Thanks again to all of you for an amazing service spearheaded by Francesca, followed up by Phil and ably supported by Harriet Kapadia. Great team - reflects so well on Knight Frank as a firm. Steve, Shirley and Charlotte

Steve · 5 February 2021

Agent replied

Dear Steve, Shirley & Charlotte Thank you so much for such a fantastic review. It definitely made us smile! I am beyond pleased how everything worked out, and I know you will be so happy there, it’s an amazing house. Hopefully you don’t lose Charlotte in her secret hiding place. I really look forward to working with you all again in the future. All the best (and good luck with the bed!), Fran, Phil and Harriet

5/5

Trustpilot

Second to none

There are Estate Agents and estate agents. What I would say is that Knight Frank are in a class of their own. Whilst perhaps not the cheapest they are by far in my experience the best. Some agents just take their commission and are content to leave it there. Knight Frank take control and progress rigorously all the elements in the chain to achieve the required result. Special thanks to Freddie, Rachael and Chloe who worked hard to achieve a successful result for us.

Mr · 4 February 2021

Agent replied

Dear Bob and Marilyn, We are very touched by your kind review, thank you very much! It was an absolute pleasure working with you and we are all delighted that we got the result we all wanted in the end. Thank you once again and have a great weekend. Best regards, Freddie, Rachael, Chloe and the Knight Frank team

5/5

Trustpilot

Sophie Alexander of Kensington Office

Sophie was the agent we dealt with, she was extremely helpful, open, transparent, and reliable through the whole process. She really cared about us, understood our needs from the very first time we met even giving us ideas on how better to utilize the space. Sophie was always available to answer our questions and to show us the apartments any time we asked for. My kids loved her too, she was very understanding and worked around our busy schedule to show us apartments even late in the day. We truly appreciate all her efforts and we feel like we became very good friends! Would totally deal with Sophie and Knight Frank again!

Ghada · 3 February 2021

Agent replied

Hi Ghada, thank you so much for your kind words. I am so pleased we were able to find and secure your new home, I wish you many happy years in it! Best wishes, Sophie

5/5

Trustpilot

Catrin Baker: senior property manager, TOP NOTCH!!

We lived on Roland Way in Chelsea for 11 months as part of a temporary move into a furnished rental. Catrin Baker was the property manager for the owner and we could not have been more pleased with her efforts. Catrin was responsive, diligent, organised and always followed-up. Whenever we had an issue with anything in the house, I typically received a response to a message I had sent within 30 minutes so that we could find a solution. Unlike other property managers we have worked with in the past, rather than send an email to a generic email address, I was able to communicate directly with Catrin via mobile, text and email. Nothing ever phased her. I would be pleased to work with her again and would highly recommend her services.

Eric · 2 February 2021

Agent replied

Dear Eric Thank you for taking the time to write a review your kind words are appreciated. It was a pleasure working with you during your stay in Roland Way, I hope you are now settled into your new home. Catrin

5/5

Trustpilot

Exceptional service - Thanks Andrew Thomas

Andrew Thomas has been of tremendous help and exceptionally professional during the negotiation and move in process. He was responsive, friendly and flexible on our demands which made the process very smooth and agreeable despite the current context. The apartment viewing had to be done virtually, but all the pictures and videos were very accurate and there were no surprises when we moved in. Again, thank you Andrew. Your services were exceptional every step of the way and we love the apartment!

Charles · 1 February 2021

Agent replied

Hi Charles, thanks so much for the kind words. It’s been a pleasure helping you find a home and I look forward to assisting again in the future! Andrew

5/5

Trustpilot

Pritesh Makwana is a star

Pritesh Makwana is the appointed property Manager for the apartment I am currently renting with Knight Frank and I am very pleased with the service provided. In all the occasions I had issues with my property Pritesh has shown a fantastic response, quick and responsive to any type of issue. He is always keeping me up to date on all pending items and follows up until full resolution on the phone and in writing. Pritesh has only been my property manager for a few months but he ensures that everything gets repaired ASAP. Recently the washing machine broke down and he immediately stepped in to solve the issue. A new washing machine was ordered on the next day. In the last 15 years of my life living in the UK I have dealt with several property managers at several other agents but Pritesh is showing to be the most productive of them all, he definitely has met and exceeded all of my expectations when dealing with my apartment. Knight Frank have a star on their hands and long it may continue! 5 star Excellent Customer Service. I am grateful for all your help Pritesh! Best wishes, Pierre

Pierre · 31 January 2021

Agent replied

Dear Pierre, Thank you so much for your positive feedback and taking the time to post this review. It means a lot to me knowing I’m doing a good job managing your property. Kind regards, Pritesh

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