Kinleigh Folkard & Hayward Land & New Homes reviews in Southwark

★★★★★ 5/5

Trustpilot

I cannot recommend the Ealing branch of…

I cannot recommend the Ealing branch of Kinleigh Folkard & Hayward highly enough! Martin and Chris were so helpful. The sale was complicated, as it was the result of a sudden death in my family. I do not live in London, but that didn’t matter. They were in touch on a regular basis and we were selling the flat during the cost of living crisis, which made things really difficult. Martin and Chris are an example of how all estate agents should be and proof that not all estate agents are untrustworthy. Thank you.

Pippa · 20 November 2024

★★★★★ 5/5

Google

It’s so hard to find agents that are trustworthy and have your best interests, but the experience I had with Deen at KFH London Bridge has restored my faith! He was very professional, confident and clearly knew his client’s property inside and out. He was attentive and gave me the space to take things in, which hasn’t always been the case. As someone who is currently selling and also looking to buy, I can confidently say this is the kind of service you’d want during a massive purchase!

Yasmien · 9 April 2026

★★★★★ 5/5

Trustpilot

KFH Streatham

The service from start to finish from KFH Streatham was amazing. My initial meeting was with Tom, who was reassuring, honest and professional. Which was welcomed after not having the best experience with another estate agent. Tom was supportive and it’s evident he knows what he’s doing and is able to offer realistic advice to sell your property. Special thanks and shout out to Caitlin who sold my property, and progressed the sale through to exchange and completion. She was honestly incredible throughout the whole process, which ended up being a little longer than expected. She is extremely driven and personable, and makes you feel looked after. Throughout the whole process, she communicated effectively, was supportive, direct, and kept everything moving! Buying and selling can be stressful but the team at KFH not only made the whole thing a lot easier, but are also really nice to deal with, and i’m extremely grateful to them. So, if you’re looking for a Streatham based agency, I highly recommend.

Hannah · 15 November 2024

★★★★★ 5/5

Trustpilot

Great service, highly recommend

I sold my apartment through KFH. It was a really positive experience. I had tenants in the apartment and they worked with them for viewings taking a lot of the stress out of it. Throughout the process, Jayden Salih, our agent was fantastic, he was very good at proactively engaging and where we weren’t getting responses from the buyer’s solicitor he followed up with the buyer to minimise delays. Massive thank you to Jayden for taking a lot of the stress out of the process. Really recommend.

Deirdre · 11 November 2024

★★★★★ 5/5

Trustpilot

Great service from Sawan Shah

We had an excellent experience with Sawan Shah as our mortgage broker. They were incredibly helpful from start to finish, always responsive to emails and calls, and kept us in the loop throughout the entire process. Sawan made sure we understood each step, explained all our options, and ultimately found us a fantastic deal that suited our needs perfectly. We felt well-supported and confident thanks to their expertise and dedication. Highly recommend Sawan for anyone looking for a knowledgeable, reliable, and efficient mortgage broker!

Lanya · 4 November 2024

★★★★★ 1/5

Trustpilot

Dishonest Staff

We were lied to by a member of staff who told us that the solicitor she recommended was working on all of the new build properties in the development we were buying in. Using a recommended solicitor results in income for KFH. The solicitor was not instructed on any of the properties in the development. When we raised this the member of staff she was defensive and unprofessional. Despite raising a complaint the issue of them profiting from us using the recommended solicitor was avoided. We’ve been told that she didn’t intentionally mislead us. She either told a blatant lie or didn’t fact check the advice she gave. Either is a major concern and we believe that it was a lie. It’s a shame that our experience with this one person was so bad, as on the whole, considering that you’re dealing with estate agents Finan didn’t do too bad a job.

Tara · 27 October 2024

★★★★★ 1/5

Trustpilot

KFH Block Management incompetence

KFH Block Management:We are a block of 18 flats (in KT8) and we were mis-managed by KFH for many years. The start of the change came when we established our own Residents Association in late 2019. This enabled us to really understand where and how our Service Charge funds were being spent. And we found it was not being spent well. In the first 6 months of exercising our rights to inspect the accounts (and the decisions that under-pinned those accounts): we saved almost £12k; a significant proportion of our total Service Charge funds of c£53k pa.Upon further investigation we found clear negligence and incompetence. Firstly, two cleaning contractors had been awarded contracts containing the exact same scope of work. This had been the case for 6 years. Secondly, over £11k was spent without the mandatory Section 20 consultation taking place; and if the the Leaseholders had been consulted these works would not have gone ahead. These issues were escalated within KFH but even after conversation with the Managing Director of the Block Management division no liability was accepted on behalf of KFH for either of these issues. Fortunately the First Tier Tribunal found differently and a liability of around £23k was found in favour of us, the Leaseholders. KFH were then immediately dismissed by the Landlord and we selected the replacement Managing Agent.My advice re KFH: if you are a relatively small block, they are completely unable to deal with you in a fair way; eg you will get their preferred contractors. That is for their benefit, not yours. We have proven that contractors who are local to us can deliver (equal or better) service much more economically than anybody KFH selects. So: if you are a small block: stay away from KFH. If you are larger, I cannot comment. I leave that to you to investigate and make your own decision

Gerry · 25 October 2024

★★★★★ 5/5

Trustpilot

“I am absolutely delighted to recommend…

“I am absolutely delighted to recommend Kinleigh Folkard & Hayward Chiswick Estate Agents to anyone who requires their services. Having previously worked with many other Estate Agents in my location over a number of years I can honestly say the team at KFH in Chiswick were beyond First Class, Liam, Craig, Charlotte and team always exuded professional excellence when dealing with me, but most importantly they were always kind, considerate and understanding throughout my journey with them, they basically held my hand and guided me through the whole process, for which I will always be grateful to them. I cannot recommend Kinleigh Folkard & Hayward in Chiswick highly enough, I would always use them again.”

Fabian · 23 October 2024

★★★★★ 5/5

Google

I am extremely satisfied with the service provided by the company. A huge thank you to Maira! She supported us every step of the way, from selecting the apartment to signing the documents with the rental company. Maira facilitated communication and ensured the process moved swiftly. Thanks to her dedication, it took just one week from viewing the flat to moving in. She was transparent and thorough, leaving no information out. I’m thrilled with our new home!

Марина · 20 December 2024

★★★★★ 4/5

Trustpilot

First time using KFH

First time using an agent to let out our property and KFH secured a tenant within 1 week.Initially they claimed they have asked 200 people on their books and felt the asking price was high. We stuck with it as we felt we just need the right people. Fortunately Edmund found us the perfect tenant after the first (and only) viewing. There were some minor issues with the listing details, we felt some staff did not have the attention to detail but they were quick to rectify. We were particularly pleased with Edmund, he was professional, responsive and had a can do attitude. Thank you for your help.

Jen · 21 October 2024

★★★★★ 1/5

Trustpilot

Avoid KFH crooks at all costs

They stole my holding deposit and blamed it on failed Goodlord referencing. When I ask for my money back, they say speak to goodlord. when I speak to goodlord, they say speak to KFH. It is KFH who took the holding deposit so they should give it back. They are crooks operating in the London Area for preoprty letting

R · 21 August 2026

★★★★★ 5/5

Trustpilot

Outstanding Property Manager, A Real Asset to KFH

I’ve had an excellent experience with my property manager, Maria. Previously, I hadn’t been particularly satisfied with KFH, but that completely changed once she took over the management of my property. In fact, I’ve chosen to remain with KFH largely because of her.

Sally · 28 April 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic experience with…

Absolutely fantastic experience with KFH after the have taken over management of our property. In particular Nick (property manager) who has been brilliant and professional throughout all correspondence

Caleb · 17 April 2026

★★★★★ 5/5

Trustpilot

Best mortgage consultant: Sawan Shah

We were lucky enough to work with Sawan as our mortgage broker in Muswell Hill, who was fantastic throughout the whole process. As first-time buyers, we had a lot to learn but Sawan was so helpful, informative, and patient while negotiating highly competitive deals for us. He was also so friendly, which made things even better, and always happy to hop on the phone if needed for any last-minute questions. I’d highly recommend Sawan to anyone looking for a trusted mortgage advisor. Big thanks to Sharon as well for being so proactive managing everything after we received our mortgage offer, keeping all timelines on track.

Izzy · 30 September 2024

★★★★★ 5/5

Trustpilot

Sawan Shah mortgage advisor Muswell Hill

Our house purchase would not have been possible without the invaluable advice and assistance from our mortgage advisor, Sawan Shah. We were first time buyers and at every step of the process he was incredibly helpful and patient, always only a phone call away if we ever needed him. I would highly recommend Sawan to anyone looking for a mortgage advisor.I should also mention Sharon and Ravi, who were also very helpful throughout the entire process, with chasing up solicitors and helping us find the best insurance.

Ben · 30 September 2024

★★★★★ 5/5

Trustpilot

Pardeep Chahal excellent Mortgage Consultant

I recently had the pleasure of working with Pardeep Chahal as my mortgage consultant, and I cannot recommend him highly enough! From our very first meeting, he made the entire process feel seamless and stress-free. One of the standout qualities of Pardeep is his availability. No matter the time of day, he was always just a phone call or text away, ready to answer any questions we had. Throughout the process, Pardeep was professional, knowledgeable, and genuinely invested in finding the best mortgage solution for us. He took the time to explain every step clearly, ensuring we felt confident in our decisions. If you’re looking for a dedicated and responsive mortgage broker, look no further than Pardeep. He truly goes above and beyond for his clients, and I’m so grateful for his guidance and support!

Antonio · 28 September 2024

★★★★★ 5/5

Trustpilot

Excellent service from my initial…

Excellent service from my initial contact with the manager Stuart Banham, through to the various negotiators I dealt with at the Muswell Hill branch, but in particular Charlotte (Lottie) Smith, who mostly dealt with my transaction, she was always very helpful and available, a pleasure to deal with. I received a professional service with regular updates - I was particularly happy with the weekly calls to go through the activity on my flat for the previous week. My calls were answered promptly and call backs were made if the person was unavailable when I called. Everyone I dealt with at the MH office was polite, professional and friendly. Based on my experience I would have no hesitation in recommending KFH, and would certainly use them in the future.

Kathy · 27 September 2024

★★★★★ 5/5

Trustpilot

Special mention to Oliver for his…

Special mention to Oliver for his excellent work and committment.

Juan · 20 August 2026

★★★★★ 5/5

Google

I recently purchased a property with Mihai's assistance, and I couldn't be more pleased with the experience. From start to finish, Mihai demonstrated a high level of professionalism and dedication. He was always quick to respond, thoroughly knowledgeable about the market, and incredibly attentive to all my questions and concerns. Mihai made the entire process seamless, providing clear guidance every step of the way. His commitment to excellent service truly sets him apart. I highly recommend Mihai for anyone looking to buy property, he's a true professional.

Support · 25 September 2024

★★★★★ 5/5

Google

I had the pleasure of working with Mihai on the recent purchase of a property with my investors, and I couldn't be more impressed with his services. From start to finish, Mihai made the entire process seamless and stress-free. He was always available to answer any questions, provided clear and helpful guidance, and went above and beyond to ensure that everything went smoothly. His expertise and dedication were evident throughout, making what could have been a complicated transaction feel effortless. I highly recommend Mihai to anyone looking for a reliable and knowledgeable professional in the real estate industry.

Florica · 25 September 2024

★★★★★ 5/5

Google

Mihai Stanciu at KFH did an absolutely sterling job after two failed starts with competing agencies. Mihai took great care to understand the unique nature of my property and in turn identified buyers who would see its value in a difficult market. Mihai secured several offers far above the level any other agents felt would be achievable. He navigated the sale with diligence and took pride in ensuring it followed its course successfully. I can heartily recommend Mihai and have done so with several friends, he goes above and beyond and I have no doubt will secure the best possible deal, whatever your needs or requirements. Mihai is a credit to KFH and the industry as a whole

JW · 25 September 2024

★★★★★ 5/5

Trustpilot

Great service

Kevin Hurley acted as my mortgage broker, and did a fantastic job - always full of great advice, and explained everything / my options very clearly to me, making the whole process very easy for me. He was very responsive to any questions I had, and was proactively looking for the best rates for me (sometimes even when I hadn't requested) - he was certainly going above and beyond what I would have expected. Would recommend Kevin to anyone!Heather Froment Jones supported with operations during the whole process, and ensured everything ran smoothly, corresponding with the sellers agents, making my life a lot easier.Overall, great service!

Chris · 12 September 2024

★★★★★ 5/5

Trustpilot

The incredible patience of Rossen Kravetz

The incredible patience of Rossen. There were problems with the LPE1 form. The Company Sec was terribly slow in filling out the details of the freehold. It was endless and I thought I would lose the client. Rossen managed to hold onto her. He was helpful and kept calm, though it was the longest sale he ever had and at times really annoying.I am full of admiration for him and extremely grateful for his guidance. KFH are extremely professional and I certainly recommend them.

Christina · 11 September 2024

★★★★★ 5/5

Trustpilot

Kevin is the best letting agent…

It was a truly awesome experience working with KFH to find the beautiful and comfortable flat we now live in. Kevin Galvez Andrade of Blackheath office was of immense help from start to finish of the letting process, even when we had missed out on the first 2 flats we viewed, Kevin still offered us a third option and worked extra hard to ensure we meet up with all required checks and especially the move in date. Kevin was never tired of our many calls. I appreciate also Elliot and Shelley. I rate KFH Blackheath 5 stars.

Abraham · 10 September 2024