Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat reliable team at KFH always available to help and advise
I've been with KFH for the best part 8 years now and am very pleased with their level of service, help and support over this time. Yes, there have been times of stress and conflict when getting new tenants in and out which is has all been part of the process. Thanks to KFH and it's staff, all issues get resolved and the renting process gets on the way.A nice friendly team who have always been available to help and advise.Thank you everyone at KFH!Kind Regards
Mr · 13 December 2023
★★★★★ 4/5
TrustpilotLucas was very good in getting the…
Lucas was very good in getting the mortgage application submitted in as little time as possible and securing the rate i required.
Taz · 1 July 2024
★★★★★ 5/5
GoogleLooking for a new home is always tough, but KFH team and especially Maira were very helpful and made the search easier. Would recommend highly and will come back to them for future needs.
Emmanuel · 26 October 2023
★★★★★ 5/5
TrustpilotKFH were brilliant In all aspects from…
KFH were brilliant In all aspects from market appraisal to sale with an executors sale. They never lost enthusiasm or their professionalism. The best property agent I've ever used. Thank you Sebastien, Oliver, Liam and Beyzan
Katy · 6 September 2023
★★★★★ 5/5
TrustpilotVery helpful and professional
I've had very mixed experience with previous agents until Mohammed Ahmed the new sales director started at the Lee office. He is always giving constructive feedback and makes you feel that he has your best interest at heart. What I appreciate the most is that he always provide a solution, whatever the situation,in a very professional and respectful manner. I would highly recommend him!
Elisee · 8 October 2024
★★★★★ 5/5
TrustpilotYinka is a great team worker with both…
Yinka is a great team worker with both buyers and sellers. I would recommend him to all
Ellie · 22 September 2024
★★★★★ 5/5
TrustpilotI strongly recommend KFH Muswell Hill…
I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all aspects of the contract, creation, approval, and reviewing contract, keeping track of all legal requirements.
Lumi · 29 September 2023
★★★★★ 5/5
TrustpilotDelighted by the service provided by…
Delighted by the service provided by Siobhan and her team. They were highly efficient and responsive and we have no hesitation in recommending them to others.
Nicholas · 12 April 2024
★★★★★ 5/5
TrustpilotAudrey was fantastic!
Audrey was fantastic!! She understood our needs from the first moment and guided us through the whole process. The rental process was smooth and fast. Thank you Audrey for your help and the amazing experience.
Natalia · 23 September 2023
★★★★★ 5/5
TrustpilotGreat service!
Great service!The staff at KFH and especially Haydar were very helpful for us to find our new home. Haydar guided us through the letting process and was always responsive to our enquiries and requests. Would definitely recommend them.
Luis · 4 July 2023
★★★★★ 1/5
TrustpilotKFH would put me on multiple viewings…
KFH would put me on multiple viewings back to back with other buyers so the whole process in the lead up to offering felt cold and badly managed. They never listened to the brief only your ‘best offer’. The priority is not to find the right place for you as an individual, just a generic estate agent experience. Once I found somewhere, the negotiation skills to get me a decent offer were limited. I offered on a place I reallywanted and they failed to tell me the property had rising and saturated mould and damp from the floors and ceilings including other structural issues which I only found out after spending £2,000. As a result, I had to pull out and then within seconds of pulling out they sent me the sales memo for the flat with a £15,000 reduction. I am appalled by the level of customer care and would not recommend the Balham office. They could not care less about your process.
Ellie · 4 December 2023
★★★★★ 5/5
TrustpilotSohaila
My partner and I had a fantastic experience with KFH! Ottavia was so helpful and went above and beyond with our search. She made everything so easy and stress free and was professional throughout. Can't recommend the team enough!
Sohaila · 5 June 2023
★★★★★ 4/5
TrustpilotAn error was made and repeated several…
An error was made and repeated several times. They were good at finding us a buyer and keeping us informed.
Sc · 15 February 2026
★★★★★ 2/5
Trustpilot'No floorplan' available for flat to let, unprofessional approach, bad communication
I arranged to view a property to let through KFH. While the estate agents I dealt with directly were pleasant and responsive, I was disappointed by the unprofessionalism overall. Firstly, the flat advertised was not the flat available - the pictures were of a larger, more recently refurbished flat. Following the viewing, I requested a floorplan (a fairly basic requirement when considering committing almost £2K a month in rent) which I was told 'was not available' and that 'management couldn't locate one.' I had to chase repeatedly to ask if a floorplan was available, each time being told one wasn't, which simply won't have been true - all agents have floorplans to hand. In the end, I withdrew my offer out of frustration.
AKG · 30 November 2023
★★★★★ 5/5
TrustpilotAll staff I had contact were very…
All staff I had contact were very efficient but would like to particularly thanks Lucy Baker for making the process as simple as she could
MR · 25 April 2024
★★★★★ 5/5
TrustpilotAn estate agent who inspires confidence
Liam was polite, prompt and courteous at all times. He dealt efficiently with paperwork, and responded quickly to our requests for information, including liaison with the vendor before completion. We were very satisfied with our dealings with Kinleigh, Folkard and Hayward.
Jo · 26 March 2023
★★★★★ 5/5
GoogleI had a great experience with KFH. Mihai was very friendly and responsive - thank you!
Mohamed · 25 September 2024
★★★★★ 5/5
TrustpilotGreat, friendly, professional
Great, friendly, professional support from the team. Very knowledgeable, quick to follow up on any issues or queries, and very supportive to first-time buyers. Thanks to Laura and Conor at the Southfields branch especially!
AM · 2 October 2023
★★★★★ 1/5
TrustpilotBlock Management - Terrible Service
Absolutely terrible service from the block management team. Following a theft from one of their managed blocks I got in contact to request they obtain and review the CCTV footage. Three months later and still not resolved or any progress made due to no one responding to messages or keeping me updated. I'm guessing they aren't concerned with security or anything that doesn't earn them money.
Brett · 22 August 2024
★★★★★ 5/5
GoogleMaira was a pleasure to work with! She's honest, always available to answer our questions, and completely on our side when looking for a flat to rent. I would highly recommend their service.
Julienne · 26 October 2023
★★★★★ 1/5
TrustpilotThe worst property management company I…
The worst property management company I have ever come across, they are unresponsive, lack any kind of structure and can only imagine they do budgeting with their eyes closed. I would not recommend any developer to use them if they want to sell any properties. They struggle to even triage and priorities jobs, leaving two security doors unlocked for weeks as they didn’t contact an engineers, the whole development also didn’t have any security lights outside, and roof leaks untouched for months - but alas they left buckets in corridors “prevent a flood” ..:
Grace · 18 November 2023
★★★★★ 5/5
TrustpilotI have had a great experience with…Natalia
I have had a great experience with dealing with Natalia in the selling of my property . I found her to have exceptional market knowlege , with great communication skills. I found her to be very professional in her approach and very reliable. She went that extra mile and gave genuine care throughout the sales process. I would use KFH again !
Sharon · 23 October 2024
★★★★★ 4/5
TrustpilotI worked with The Earlsfield branch who…
I worked with The Earlsfield branch who were very pro- active. Josh Collins kept me up to date throughout this stressful process. Professional and reassuring.
Jeremy · 15 April 2024
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Shania was exceptional. She was quick to respond, provided regular updates and made sure the sale of the flat went through smoothly. Would highly recommend.
Customer · 8 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
