Trusted Agent profile · Southwark
★★★★★
2,052 reviews across 2 platforms
First Floor, 44-48 Borough High Street, London, SE1 1XW, Southwark, SE1 1XW
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Southwark, at First Floor, is rated 4.4 out of 5 across 2,052 reviews on two platforms, including 291 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotI honestly can't thank Will at KFH…
I honestly can't thank Will at KFH enough the last few months. Without his support selling my property it wouldn't have got over the finish line. I will be forever grateful to him! Hugely recommend his services and KFH for everything. It's been a pleasure. Thank you again <3
5/5
GoogleMaria is really great, fantastic and professional! She is also patient and quickly to find out a lovely and suitable property for us! And in the mean time, when we making decision,She doesn't push us, she just gives us effective advice patiently! I should say that Maria is the best agent I've ever had!
5/5
TrustpilotCharlie is a wonderful Estate Agent
My wife and I have been looking for a place for ages, and all other estate agents didn’t quite get what we needed. That was until we met Charlie, he was very professional, available on the phone and overall incredibly helpful and friendly. I’d recommend Charlie to anyone.
5/5
TrustpilotAn exceptional service …
Grant and the team at the Southfields branch of KFH delivered an exceptional service and ran the whole process through the chain seamlessly. I would highly recommend them.
5/5
TrustpilotKFH Balham
Professional and courteous.Good communications from the start. My main contact Joel was always available and kept me updated on progress and any issues. Completed the house sale in good time and with relatively few issues.
5/5
TrustpilotThanks for taking a lot of stress out of a difficult process - Next to none service
Terry and Daniel at KFH have been instrumental in my house sale that has taken abnormally long due to a difficult buyer - Terry has always been there for support throughout, for the full year it took.Thanks so much for taking a lot of stress out of the process (I live abroad and managed this sale from abroad - Hugely stressful at times). 5 stars, highly recommend KFH!
3/5
TrustpilotVery average
Very average, when I needed to speak to my agent she was either not available or very short with me; on one or two occasions she put the phone down on me. Whereas when she needed my help she wouldn’t hesitate to call me multiple times to make things happen. Basically, they found me a buyer and my property sold. I cannot say that it was a great experience.
5/5
TrustpilotBest Estate Agent in NW3
We have been happily using KFH for a while now to manage the rental for one of our properties and more recently they supported us in the sale of our property, and they did a really great job! Special call out to Jonathan who was incredibly patient and supportive, even on my grumpy days. I would have no issue recommending their service and we will certainly be using them again in the future. Thanks again, Anthony & Mariana
5/5
TrustpilotFirst Time Buyer and felt at ease.
Lucas Matta has demonstrated remarkable patience and responsiveness in addressing all my needs. As a first-time buyer, I naturally had numerous questions and sought financial advice. Having engaged with three other online brokers previously, I found their approach to be more focused on pushing products rather than understanding my concerns. This often left me feeling hurried and confused, with my worries largely unaddressed.A paramount concern for me was securing a mortgage product that not only aligned with my financial capabilities but also provided peace of mind regarding monthly repayments. Given the significance of this investment as a first-time buyer, finding a suitable product was imperative. I needed assurance that my monthly payments would allow for comfortable living while still affording me the flexibility for indulgences, vacations, or unforeseen expenses.Lucas not only ensured the product met these criteria but also took steps to incorporate features such as early repayment options, facilitating quicker interest reduction. His attentive approach and dedication to finding the right fit have truly set him apart.
5/5
TrustpilotShaun and Evan from KFH Highgate are brilliant
Shaun and Evan from KFH Highgate tell us ours was one of the most complicated sales they have ever managed.... I have to say I would not have got through it without them both. their calm measured professional approach was so incredibly helpful and supportive. they were responsive and respectful but determined and full of balanced experienced advice. They understood the area, the market and our needs. I cant thank them enough for their help over the last 9 months.
5/5
TrustpilotLovely Agent
Our agent Myles is absolutely lovely and made the whole experience of securing a new property to rent painless and efficient. Thank you Myles!
1/5
TrustpilotNicol Smith and management at KFH has…
Nicol Smith and management at KFH has been extremely disappointing. The maintenance manager has failed to organize essential property cleaning before our moving-in date, causing significant inconvenience. Additionally, they have consistently postponed addressing both important and emergency maintenance issues, leaving us in a difficult and frustrating situation.Communication with the property management has been particularly poor. They refuse to acknowledge the problems we report, often speaking over us and diverting the conversation to lectures about manners rather than addressing the issues at hand. This dismissive attitude and lack of responsiveness are unacceptable and unprofessional.I strongly advise anyone considering this property to think twice, as the maintenance management’s ineptitude and lack of communication make for an incredibly frustrating living experience
5/5
TrustpilotVery professional team!
David was so helpful and always tried to reply quickly and let me see the house when I asked. However, everyone at the beckenham office was always so friendly, helpful and kind. Really professional overall. Would definitely use them in future.
5/5
TrustpilotBrilliant service
Brilliant service start to finish from Jamie and the team.The whole process was easy and simple to understand, communication was great and we were constantly updated on progress regarding our sale.
5/5
TrustpilotThey are always available when for a call
They are always available for a call and reply to emails in a short time. They are willing to explain patiently any information and to discuss all the choices and get through the process step by step.
5/5
TrustpilotSeriously look no further!
KFH weren't a company I'd even considered before yet they stood out above every other estate agent firm I spoke to when considering the sale of my flat. From the moment I began to get to know their team, I was reassured again and again through their exceptional and professional actions that they were the right choice. No issue, query, wobble on my part was ever too much for them - they've clearly mastered the art of holding both vendor and buyer in high esteem which smoothed the way at every stage. It was an emotional move for me and they carried me through every day of the process with care and craftmanship. I cannot recommend KFH enough now and will see no other agent when I next plan a move.
5/5
TrustpilotGood mortgage broker (first time, leasehold)
I used Kevin Hurley as my mortgage broker (separate to my estate agent). As a first time buyer he was super helpful and broke it all down for me, and I rarely had to chase. would recommend
4/5
TrustpilotQuick & efficient service from KFH
Tyrone at KFH was amazingly quick and efficient in getting my property on the market … indeed I could hardly believe that within two days of deciding to sell, the photographs , measurements, details and energy certificate etc etc had all been seen to and i was up and running! And I was impressed with the fact that he & the whole team took my personal circumstances into consideration at all times - they were all very friendly and calm and did not push me to sell before I was ready . It was also helpful to feel that my own views mattered and that I was actually listened to.
4/5
TrustpilotThoroughly recommend
We recently completed our purchase with KFH Sydenham and would highly recommend their services. Siobhan and the team were great throughout: very accommodating, excellent communication and we couldn't be happier with how things went.
5/5
GoogleMihai is very helpful and professional. He is always passionate about his work. Truly appreciate the work he put in. Thank you very much.
3/5
TrustpilotKaren Rawlings of Surrey Quay has been…
Karen Rawlings of Surrey Quay has been excellent including helping sort various tenancy difficulties. But much else about KFH is less good - little action,confusing depts. Little help.
5/5
Trustpilotexcellent mortgage broker service
Lucas was brilliant as my mortgage advisor, he was always on hand via email or phone for queries, and he was really transparent with feedback, information and requirements.
5/5
TrustpilotIt was a very nice experience with this…
It was a very nice experience with this company specially with one of the employees there he’s name is Peter.He was working hard to help to find a flat with a good quality and good price.Thank you Peter and your team.Hisham
5/5
TrustpilotSolid Mortgage Brokers
I worked with Lucas Matta at KFH Finance who was fantastic in supporting my application! Great attention to detail and really responsive.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
