Trusted Agent profile · Southwark
★★★★★
2,050 reviews across 2 platforms
First Floor, 44-48 Borough High Street, London, SE1 1XW, Southwark, SE1 1XW
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Southwark, at First Floor, is rated 4.4 out of 5 across 2,050 reviews on two platforms, including 291 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotRita and Joe from the northcote road…
Rita and Joe from the northcote road branch have been amazing. Nothing has been too much trouble and they have gone above and beyond to ensure a stress free as possible process for my sale. Can’t thank them both enough and would highly recommend
5/5
GoogleWould just like to say that Mihai Stanciu was great at helping us through the process. He was available at all times and was great at mediating the negotiations as we had a bit of a jumpy seller. Extremely patient through the whole process too even when I'd messed up or missed some things.
5/5
TrustpilotWe sold the apartment through KFH in…
We sold the apartment through KFH in Clerkenwell with the support of Jonathan Clews and the team. They were from the start to finish professional, demonstrated good local knowledge of the market, gave a realistic perspective on the market value and ultimately helped us to complete and exchange. I would happily recommend Jon and the team. Regards Frank
5/5
TrustpilotKFH Property Management
My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)
5/5
TrustpilotShout out for Lisa!
Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,
5/5
TrustpilotKandice was a very professional and…
Kandice was a very professional and great tour guide through the property i viewed , she had great knowledge of the property and answered all questions I threw at her without hesitation, I couldn’t have asked for a better guide , just waiting to hear back from the landlord now , Thankyou Kandice for all of your help hope you see this , Thankyou !!!!
4/5
TrustpilotI wanted to put my flat on rent .As…
I wanted to put my flat on rent .As soon as I got in touch with KFH Danica was in touch and gave honest opinion about the flat.Straight away flat was on web site and advised us what to do to put property in rental market.She was always there when ever I gave ring to her and was very helpful.
5/5
TrustpilotFantastic friendly service!
We had a great experience when buying our house through KFH. The whole team at Crouch End branch were friendly and helpful. The online portal to submit our offer was straightforward and a clear process. A special thanks to Harry who worked closely with me throughout our purchase. He was knowledgable, friendly and helped move things forward. From offer to completion in 4 weeks! I would have no hesitation to use or recommend KFH :)
5/5
TrustpilotBig thanks to Lucas Matta for all his…
Big thanks to Lucas Matta for all his hard work on securing my mortgage for me. As a first time buyer, the process was unfamiliar and a little nerve wrecking but Lucas explained everything clearly and concisely in an easy to understand manner. Outstanding expertise and support throughout the process - 5 stars
5/5
TrustpilotGreatly Impressed by their excellent Service
We were so impressed by the service provided by the Southgate Branch branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted by the whole process was. Sebastian and Emanuele were especially brilliant during my occasional wobbles. Excellent.
5/5
TrustpilotVery impressive company
My wife and I have been very impressed by the staff at the KFH branch in Wimbledon Hill Road, Wimbledon. We wanted to rent out our two bedroom flat and they were able to come up with several suitable candidates almost immediately, with very encouraging proposed rents. Both the front room and backroom staff kept us informed all the time as to developments and the whole operation went smoothly. The KFH Portal is particularly useful.
5/5
TrustpilotGreat first time buying experience!
I had such a pleasant experience buying my first property with KFH, from the first viewings to the day I picked up the keys. They really listened to what kind of properties I was interested in and ensured I wasn’t wasting time on viewings that didn’t meet my requirements. Big shoutout to Callum in the Streatham branch - thank you for making this experience easy, straight forward and quick. I will definitely use there services again!
5/5
TrustpilotWe were so impressed by the service…
We were so impressed by the service provided by the Kennington branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted in how trouble-free the process was. Paul and Abigail were especially brilliant during my occasional wobbles. Excellent.
5/5
TrustpilotGreat experience with KFH
We can't thank Sebastian and his team enough for the excellent service we received from Kinleigh, Southgate throughout our house sale/purchase. Totally supportive and professional. Sebastian was magnificent. He kept us updated throughout the process and did the solicitors job too while keeping everything on track. This is customer service of the highest level. I would highly recommend KFH
1/5
TrustpilotSadly no work ethics!
You are in your thirties, Now that you have a baby who is almost one, you start your search of a two bedroom place to buy. months and months every Saturday is filled with viewings and your baby probably thinks this is how life normally is. Finally you find a place you love, you make an offer and it gets accepted!! You are over the moon. You come home and dance out of excitement. Your baby does not get it but understands there is something nice going on. She will have a room after-all.You get asked some documents for the process to start and you send them immediately. You try to sort your mortgage and solicitor at the same time, too. Well these are hard but necessary steps to take. Everything is normal until now.But here comes the sickening part!Alina, the sales negotiator you worked with so far who is a lovely lady by the way is away for the week and leaves her assistant to take care of paperwork for her. They need your solicitors details to write the offer accepted letter. First thing Monday morning you email the details of your solicitor to that assistant. You have hours long mortgage application meetings with the broker afterwards and they have all your personal and bank details at that point. Peter West the assistant does not write back to you at all on Monday. Tuesday he is still quiet. You write a follow up email. No reply. Wednesday he writes back that he needs to contact the seller and wednesday night he asks you to call him. Yes unfortunately you are correct! In the meantime, even though your offer was accepted he did not care about his manager, did not care about you or your hopes and dreams, did not care about work ethics and did not care about the reputation of the real estate agency he works for and he kept on showing the flat to others, found a cash buyer of course and on the phone he says, “there is another flat, why don’t you look at that?”Yes there are thousands of flats all over the uk but is this fair to us? Is it fair to his superior? Is it ethical? Our mortgage application is accepted now with the flat gone missing. Couldn’t Peter show other flats to the cash buyer? Was the one with our accepted offer the only one they had in all of kfh? I feel so disappointed with the system and I think kfh needs to sort this out if it wants to prevent its reputation from being tarnished. Make things right!
5/5
GoogleMaira was extremely helpful and nice - I wish you all to have such a smooth process! Nothing I could complain about! Some key points in the process: -Maira was very nice on the viewing, allowed me to take my time and search the flat very carefully -then, she was planning the timeline accordingly, so the move could be very smooth and on time -and most importantly, she was always available on her phone, whenever we needed any support! This was great!
5/5
TrustpilotJess Prescott
Jess Prescott - an amazing relationship manager. Thank you!!
Thank you for your kind words, Edward. We are thrilled to hear that you've been pleased with Jess. Our team is dedicated to providing reliable and supportive service. If you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotFantastic Service
Buying and selling a house is a tough process but the only constant, reliable, dependable and helpful person with us was our mortgage broker Sawan Shah. I cannot thank him and recommend him enough. Shout out to Sharon in his team as well for her support.
5/5
TrustpilotKFH went more than the extra mile in…
KFH went more than the extra mile in arranging multiple visits to the property and maintaining a close link between us and the vendors. As a result of this we were able to view and complete within a matter of weeks. I cannot recommend KFH too highly. Lisa and her team are first class.
5/5
TrustpilotSupportive and Responsive
Lee KFH have been very supportive and quick to respond re any queries regards I have had in selling my leasehold flat. With their help it has been a relatively smooth process.
Thank you for sharing your experience, Dermot. We are pleased to hear that our supportive team helped make the sale of your leasehold flat a smooth process. Our local expertise and commitment to understanding our clients' needs drive us to achieve truly successful outcomes. If you have any further questions, please feel free to reach out to us.
5/5
TrustpilotExceeded my expectations
I feel fortunate to have visited KFH Kennington, where I met Darren Tait. Darren gave us a very comprehensive overview of the company and how they could assist with my flat sale. It was a fairly long complex process due to 3rd parties, but Darren and Priyesh remained diplomatic and professional throughout and until we completed. I would unreservedly recommend them, they are true professionals!
5/5
GoogleMihai Stanciu was fantastic in helping us find the perfect flat that matched all our criteria. His expertise and support throughout the entire process were invaluable, making it smooth and stress-free. We truly appreciate his dedication and guidance until we received the keys to our new home! Highly recommended!
5/5
TrustpilotElijah is an exceptional estate agent
Elijah is an exceptional estate agent, providing professional and personalised service. He is attentive to client needs, responsive, and has a deep knowledge of the market. His proactive communication and dedication made our process smooth and stress-free. Highly recommended for anyone looking for a trustworthy and efficient experience!
4/5
TrustpilotFlat Purchase & Mortgage
On the whole, KFH have been efficient and professional throughout. A couple of staff we felt could have been far more empathetic and helpful explaining timelines, processes and giving more info rather than clipped/brief responses to our queries. However, mostly it's been a good experience with special mention to Daniel from Tooting branch and Iryna on the mortgage side standing out as really helpful and personable.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Land & New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
