Hamptons Tower Bridge Sales reviews

★★★★★ 5/5

Google

Federica was professional and efficient throughout the process. She was responsive, transparent, and made everything straightforward from start to finish

Tommaso · 16 March 2026

★★★★★ 5/5

Google

Worked with Federica during the process of finding a new flat to rent - can’t recommend her enough, made the process so smooth and quick! Thank you!

Kristina · 16 January 2026

★★★★★ 5/5

Google

Hamptons got us 2 offers on our apartment in Elephant & Castle within 2 weeks (after a couple of months of no interest with another agent). Thanks to Henry & especially Charlotte who were both incredibly helpful throughout, especially when it came to exchanging at the last minute before Christmas. The solicitors involved weren't great & Charlotte was always chasing them for updates, which took a load of stress off our shoulders. Our purchase was also via Hamptons (albeit a different branch) & they were also amazing. Definitely recommend :)

Ben · 28 February 2024

★★★★★ 5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

★★★★★ 5/5

Google

Federica was very helpful in our flat search, scheduling a convenient time to view and then helping us through the offer process efficiently!

James · 16 January 2026

★★★★★ 5/5

Google

We would like to say a big thank you to Alex, Charlotte and Peter on the swift sale of our flat. We were impressed Alex’s judgement and knowledge marketing the flat. He took time to understand how to best to present and photograph the place and remained in constant contact throughout the process. We would also like to say a big thank you to Charlotte and Peter for arranging the viewings so quickly and for such rapid feedback following appointments. We would highly recommend this friendly and knowledgeable team at Hampton's to sell your home. They really take the time and effort to ensure it is presented in its best possible light.

Nicola · 26 October 2023

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

We have had a great experience with this agency from the very start. The property is very well managed, and our queries are always heard and handled promptly and efficiently. A special thanks to April for her professionalism and her consistent and timely support.

Khadidja · 2 June 2025

★★★★★ 5/5

Google

Federica was an excellent real estate agent at Hamptons; professional, knowledgeable, and always responsive. She made the whole process easy and stress-free. Highly recommended.

Pablo · 16 December 2025

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

★★★★★ 5/5

Google

Federica has been extremely helpful in finding my flat and has been lovely to deal with.

Mariana · 16 January 2026

★★★★★ 5/5

Google

Recently completed a flat sale through Hamptons, and I couldn’t be happier with the experience. The team, and particularly Alex and Charlotte, delivered an exceptional level of service that exceeded my expectations. From the start, Hamptons stood out for their professionalism and expertise. Charlotte played a key role, expertly navigating the negotiation process and ensuring everything ran smoothly. She brought a great mix of technical skill and a personal touch, which made a potentially stressful process feel much easier. What impressed me most was how well the entire Hamptons team worked together to manage the complexities of the sale, keeping us informed and on track throughout. Their approach was efficient, effective, and always client-focused. After two years of little progress with a different agent, Hamptons were able to secure a fantastic sale price and complete the deal in a much shorter timeframe. The difference was night and day, and I’m so glad we made the switch. If you’re looking for a professional, reliable, and results-driven estate agent, I can’t recommend Hamptons, and especially Alex and Charlotte, highly enough.

Andrew · 23 January 2025

★★★★★ 5/5

Google

I recently had a wonderful experience with the Hamptons letting agency, thanks to Federica. She was incredibly friendly and helpful, making the entire process smooth and enjoyable. Federica was quick to respond to all my inquiries and was …

J · 16 May 2025

★★★★★ 4/5

Trustpilot

Mya is a great property manager

Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!

Wong · 8 April 2026

★★★★★ 1/5

Trustpilot

Its messed up!

They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!

T · 28 February 2023

★★★★★ 5/5

Google

Just moved into one of the properties managed by Hamptons and am very pleased with their team’s service, especially Mario. Mario and Ayo both have been very helpful in our move in process. Even though our situation was a bit tricky, they put up with us and really helped us a lot. 10/10 recommend!

Riya · 27 September 2024

★★★★★ 5/5

Google

Megan Sillett, our property manager, was very helpful throughout the tenancy when we needed her help and went the extra mile to provide references, chase things etc. when moving out and needed her help with the new landlord - she is great! Mario Martinez was also very helpful when renting the flat and again when moving out, pointing us in the right directions and helping us through the different admin processes.

Marcos · 26 October 2023

★★★★★ 5/5

Google

Federica was amazing from start to finish! She helped us secure a lovely place and made the whole process feel smooth and stress-free. We felt supported at every single step of the journey, whether it …

Terance · 16 May 2025

★★★★★ 5/5

Google

I worked with Axel at Hamptons on letting my property, and he was really great, professional and incredibly helpful. I have to confess we were not the easiest clients but he remained constant and flexible to our demands and changing needs. I would recommend them as the best people to deal with letting a property, and Axel went above and beyond.

Mark · 28 April 2024

★★★★★ 5/5

Trustpilot

Our property is managed by Patryk in a…

Our property is managed by Patryk in a very professional manner. Whenever there is an issue he is always there to help and do his best to get things solved.

Laman · 20 August 2026

★★★★★ 5/5

Trustpilot

Review for Hamptons Property Management and Our Exceptional Property Manager, Shahena

We have had an outstanding experience with Hamptons as our property management agency, and this is largely thanks to our amazing Property Manager, Shahena. She has truly set the bar for what excellent property management looks like.From the very beginning, Shahena was consistently fast in responding to any request we had. Whether it was a small concern or a bigger issue, she handled everything with efficiency and professionalism. What really stood out was her unwavering kindness and politeness, making every interaction with her a pleasant one.Shahena showed genuine understanding and flexibility when personal circumstances meant we needed to adjust a home inspection or other scheduled activities. Her support and empathy during such times were invaluable. She went above and beyond by even providing references to help us transition smoothly when we needed to move to a larger home. This level of care and dedication is truly rare.It’s not often you come across a property manager as supportive, efficient, and approachable as Shahena. She has made our experience with Hamptons so much better than we could have hoped for, and we would absolutely love to work with her again in the future. Anyone lucky enough to have her as their property manager is in for an amazing experience.Thank you, Hamptons, and especially Shahena, for everything!

Razvan · 23 November 2024