4/5
Enjoying the experience
Enjoying the experience, deals with matters effeciently. Happy customer
Trusted Agent profile
★★★★★
1,593 reviews across 2 platforms
41 Shad Thames, Tower Bridge, London, SE1 2NJ, Southwark SE1 2NJ
Hamptons's Southwark office at 41 Shad Thames is rated 4.3 out of 5 across 1,593 reviews on two platforms, including 201 Google reviews rated 4.9. The 1,392 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
4/5
Enjoying the experience
Enjoying the experience, deals with matters effeciently. Happy customer
5/5
The Hamptons Tower Bridge team have always been professional, diligent and trustworthy agents to deal with. I highly recommend them!
5/5
Always prompt and helpful in managing…
Always prompt and helpful in managing my property
5/5
Rebecca and Lesley are excellent and…
Rebecca and Lesley are excellent and very professional.
5/5
A very good and professional team at Hamptons Tower Bridge. Thanks for all your help. 10/10.
5/5
Super efficient
Super efficient. Very friendly.
5/5
The team had been very helpful and professional, a pleasant experience.
1/5
Rating only, no written review.
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at customercare@hamptons-int.com and we’ll be happy to look into it further.
5/5
Brilliant dynamic
Brilliant dynamic, energetic agent - refreshing
1/5
Rating only, no written review.
Hi, We apologise for any inconvenience. Your feedback is valuable to us, please send an email with your contact details to customercare@hamptons.co.uk in order for us to get in touch with you.
1/5
Just do your job better
Rating only, no written review.
5/5
Friendly and professional rental service
Rating only, no written review.
5/5
Matilda is amazing and fast to respond.
Rating only, no written review.
5/5
Great company with a great service.
Rating only, no written review.
5/5
Great service
Rating only, no written review.
1/5
Rude and incompetent
Rating only, no written review.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
Always professional and helpful.
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for leaving us a review, we are delighted to hear you received a 5* service from our Tower Bridge team and we look forward to making them aware of your review.
5/5
Rating only, no written review.
Thank you for leaving us a review. We take customer service very seriously and are delighted to see you received a 5* service from our Tower Bridge team. Thank you again!
5/5
Rating only, no written review.
Thank you for leaving us a review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service! Thank you again!
2/5
Rating only, no written review.
Dear Gaynor, thank you for taking your time to leave us your feedback. I am really sorry to see you only rated us two stars. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's Southwark office has 1,593 reviews across two platforms: 201 on Google, 1,392 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Hamptons Tower Bridge Sales is rated 4.3 out of 5 across all 1,593 reviews, and 4.9 out of 5 on Google from 201 reviews, checked 9 October 2026.
Hamptons Tower Bridge Sales, 41 Shad Thames, Tower Bridge, London, SE1 2NJ, Southwark SE1 2NJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.