Trusted Agent profile

Hamptons Tower Bridge Sales reviews

4.3

★★★★★ Great

1,593 reviews across 2 platforms

41 Shad Thames, Tower Bridge, London, SE1 2NJ, Southwark SE1 2NJ

Hamptons's Southwark office at 41 Shad Thames is rated 4.3 out of 5 across 1,593 reviews on two platforms, including 201 Google reviews rated 4.9. The 1,392 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

201

Reviews on Google

This office

Trustpilot logo

1,392

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

4/5

Trustpilot

Enjoying the experience

Enjoying the experience, deals with matters effeciently. Happy customer

Rob · 15 July 2021

5/5

Google

The Hamptons Tower Bridge team have always been professional, diligent and trustworthy agents to deal with. I highly recommend them!

Sam · 13 January 2014

5/5

Trustpilot

Always prompt and helpful in managing…

Always prompt and helpful in managing my property

Munir · 11 July 2021

5/5

Trustpilot

Rebecca and Lesley are excellent and…

Rebecca and Lesley are excellent and very professional.

James · 21 May 2021

5/5

Google

A very good and professional team at Hamptons Tower Bridge. Thanks for all your help. 10/10.

Francesca · 28 October 2013

5/5

Trustpilot

Super efficient

Super efficient. Very friendly.

Adam · 5 July 2021

5/5

Google

The team had been very helpful and professional, a pleasant experience.

Rita · 27 October 2016

1/5

Google

Rating only, no written review.

Sikhei · 11 May 2025

Agent replied · 8 September 2025

Thank you for your feedback and we’re sorry to hear about your experience.  We’d appreciate the chance to learn more about what happened so please feel free to email us at customercare@hamptons-int.com and we’ll be happy to look into it further.

5/5

Trustpilot

Brilliant dynamic

Brilliant dynamic, energetic agent - refreshing

Stay · 2 November 2018

1/5

Google

Rating only, no written review.

Nake86al · 16 December 2024

Agent replied · 23 December 2024

Hi, We apologise for any inconvenience. Your feedback is valuable to us, please send an email with your contact details to customercare@hamptons.co.uk in order for us to get in touch with you.

1/5

Trustpilot

Just do your job better

Rating only, no written review.

Tanja · 16 September 2024

5/5

Trustpilot

Friendly and professional rental service

Rating only, no written review.

Chloe · 2 July 2024

5/5

Trustpilot

Matilda is amazing and fast to respond.

Rating only, no written review.

Jacques · 19 April 2024

5/5

Trustpilot

Great company with a great service.

Rating only, no written review.

Billy-Jay · 8 December 2022

5/5

Trustpilot

Great service

Rating only, no written review.

Fezal · 3 November 2022

1/5

Trustpilot

Rude and incompetent

Rating only, no written review.

Ben · 2 November 2021

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Always professional and helpful.

Rating only, no written review.

MR · 21 May 2021

5/5

Google

Rating only, no written review.

Obinna · 26 October 2020

Agent replied · 25 October 2024

Thank you for leaving us a review, we are delighted to hear you received a 5* service from our Tower Bridge team and we look forward to making them aware of your review.

5/5

Google

Rating only, no written review.

Guy · 27 October 2019

Agent replied · 25 October 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to see you received a 5* service from our Tower Bridge team. Thank you again!

5/5

Google

Rating only, no written review.

Tom · 27 October 2018

Agent replied · 25 October 2024

Thank you for leaving us a review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service! Thank you again!

2/5

Google

Rating only, no written review.

Gaynor · 27 October 2017

Agent replied · 25 October 2024

Dear Gaynor, thank you for taking your time to leave us your feedback. I am really sorry to see you only rated us two stars. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons Tower Bridge Sales

How many reviews does Hamptons Tower Bridge Sales have?

Hamptons's Southwark office has 1,593 reviews across two platforms: 201 on Google, 1,392 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons Tower Bridge Sales's rating?

Hamptons Tower Bridge Sales is rated 4.3 out of 5 across all 1,593 reviews, and 4.9 out of 5 on Google from 201 reviews, checked 9 October 2026.

Where is Hamptons's Southwark office?

Hamptons Tower Bridge Sales, 41 Shad Thames, Tower Bridge, London, SE1 2NJ, Southwark SE1 2NJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.