Trusted Agent profile · Southwark
★★★★★
395 reviews across 3 platforms
218-220 Rye Lane, London, SE15 4NL, Southwark, SE15 4NL
Foxtons's office in Southwark, at 218-220 Rye Lane, is rated 4.1 out of 5 across 395 reviews on three platforms, including 248 Google reviews rated 4.7.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
GoogleFoxtons was great at helping me find a place that suited my budget and location. My agent, Aidan, was extremely helpful, especially considering it was my first time searching for a property and needed help with the process. Aidan went the extra mile to make sure I was well informed and comfortable every step of the way. Extremely happy with the service!
5/5
GoogleFoxtons handled the sale of my flat in Peckham, and from the word go they were on it. Totally impressed and would highly recommend Cavan Lyman and all the very driven people at Foxtons in Peckham.
5/5
GoogleOur property sale was handled by Cavan at Foxtons Peckham. We were worried that this would be one of life's more stressful experiences, but Cavan's hard work and persistence made the process super-smooth. He went above and beyond to make the experience as stress free as possible. Thanks so much!
Thank you Robert Peart for your review. Sophie, Foxtons Peckham Estate Agents Get it done with London’s number 1!
5/5
GoogleGeorge Ormerod was super helpful in finding me a buyer and negotiating a better deal for me. George ensure that everything that needs done to get the sale exchanged and completed as smoothly as possible. He is a great communicator ensuring that I receives all updates on the sale.
5/5
GoogleFoxton's Peckham did a fantastic job sorting us a flat to rent. In particular, one of the agents Harrison was amazing - found us plenty of options, handled everything smoothly, and made us feel more than welcome. I'd definitely recommend Foxton's and especially Harrison
Thank you for sharing your experience with us Ben, we're glad to hear that Harrison was able to make your flat hunt as smooth as possible. Best wishes in your new home!
5/5
GoogleMany thanks Ronke for all your help, most appreciated .
Thank you Selina Firth for your review. Sophie, Foxtons Peckham Estate Agents Get it done with London’s number 1!
5/5
GoogleWe have had the most amazing experience renting our dream home through Foxtons Peckham. Our agent, Juste, was incredibly helpful and accommodating throughout every part of the process and everything went unbelievably smoothly. Would highly recommend in a heart beat, thank you Juste!
This is wonderful news, thank you for sharing Freddie! It's great to know that Juste was able to make your renting process as stress free as possible. Best wishes to you in your new dream home!
5/5
GoogleCannot speak highly enough of the Foxton Peckham office, but particularly Alex, who was absolutely brilliant! He went out of his way to help us, answered all of our questions and made sure that the entire process was exciting from start to finish rather than the stress it can sometimes be. I can’t thank him enough for all his help - and I would recommend him to anyone looking for an estate agent! Absolutely amazing.
5/5
GoogleI’ve been working with Sophie Maxwell, Sales Negotiator, and Matt Freeman, Sales Manager, to purchase my first flat and they’ve been so supportive and professional. Sophie was a dream to view flats with and has been super communicative and positive throughout the process. Can’t recommend enough!
1/5
TrustpilotUnprofessional Service
Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.
1/5
TrustpilotExtremely poor handling of deposit refund, lack of accountability and communication.
I moved out of my flat on 25 September 2025, and my landlord immediately approved the full return of my deposit. I provided my bank details to Foxtons on 3 October, and the online portal confirmed that the refund would be processed within 5, 7 working days.
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
5/5
GoogleOur experience with Foxtons was excellent. We have rented from them before and haven’t been let down even once. Harrison went the extra mile and made sure that everything was in place for our move. He was hands on with every single step and ensured that the whole process went smooth for us. So far the best estate agent who cared and catered for our needs, huge thanks to you!
5/5
GoogleHad a great experience with Selina during the viewing and contract process, looking forward to moving in soon!
Hi Kat, Thank you for your review and for choosing Foxtons Peckham Estate Agents for your property search. Sophie, Get it done with London's number 1!
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
5/5
GoogleCavan Lyman at Foxtons was fantastic to work with. Making the whole process smooth, very speedy and stress free, and I cannot recommend them enough. He kept me feeling confident every step of the way. Keeping everything on track & time and being clear and communicative, going above and beyond to make everything as easy and stress-free as possible. I felt very safe in his hands. Thank you so much for everything!
1/5
TrustpilotFailed to repay deposit
Two months after the end of a short let Foxtons still hadn't returned the deposit and failed to answer all correspondence. No issues or deductions have been suggested; they simply don't respond and I had to raise a dispute under the deposit protection scheme.
1/5
GoogleUPDATE on the below: Foxtons have still not fixed any of the below issues. They have lied about been in contact with contractors to fix the cabinet that fell on me (over 6months ago). Nothing is resolved and we are constantly going around in circles with incompetent staff. We have only received any type of response through adding complaints on online forums such as this. This is beyond a joke now. **************************************************** Over the current COVID period foxtons have been absolutely shocking at replying back and sorting out maintenance issues in my property which I rent through them. In one instance a cabinet in my property fell on top of me because it wasn’t secured to the wall, this has caused scaring on my arm where it fell, this was 6 months ago and they have failed to resolve the broken cabinet and compensate for the injuries I obtained. On top of this there has been a mouse infestation in my flat. Foxtons also failed to resolve this issue, sending no one out to deal with it. The shower in the property also leaks, leaving huge puddles every time it is used which has caused a copious amount of damp, yet again, foxtons have not fixed this issue. I will never be renting with foxtons again due to their incompetence and clear lack of care towards their tenants. I would never recommend them to anyone.
Hello, we are really sorry to hear this. We have escalated your complaint with our property management department and believe that somebody has been in touch with you regarding sorting the issues out for you. We hope this is all resolved for you soon, and that you enjoy the rest of your tenancy with us.
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleAidan H was a great help in securing our new rental tenancy - recognising our requirements, Aidan showed us around a few properties and was very communitive during the whole process (putting in an offer, confirming, paperwork etc.) - greatly appreciated, especially in the current competitive rental market. Thanks Aidan for all your help.
5/5
GoogleCouldn't be happier with the service provided by Foxtons when finding a place, particularly Nothando, dealing with everything for me! She was so helpful, made my first time house hunting a breeze. She truly went above and beyond. Couldn't recommend her enough!
5/5
GoogleJustyna at Foxtons Peckham has been just great! From the beginning and still she has been amazing at helping us find our rental property. She is quick, friendly, generous with her time and puts up with all the questions I ask! 10/10
5/5
GoogleJazmin the estate agent at Foxtons has been the most loviest and helpful ever. She has been welcoming, easy to communicate with and always willing to answer and give 100%. It has made my experience so much more easy and effective.
Thank you Gabi Ridziauskaite for your review. Sophie, Foxtons Peckham Estate Agents Get it done with London’s number 1!
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Southwark office has 395 reviews across three platforms: 248 on Google, 3 on Yell, 144 on Trustpilot (across the whole business).
Foxtons Peckham is rated 4.1 out of 5 across all 395 reviews, and 4.7 out of 5 on Google from 248 reviews.
Foxtons Peckham, 218-220 Rye Lane, London, SE15 4NL, Southwark, SE15 4NL.
