Trusted Agent profile · Southwark
Verified
★★★★★
411 reviews across 3 platforms
Southwark, SE1 2EL
Part of Fixflo, see every office.
Fixflo's office in Southwark is rated 4.1 out of 5 across 411 reviews on three platforms, including 175 Google reviews rated 4.1.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
1/5
TrustpilotBad sevice
Doesn't answer to the phones and long time to wait
Hi John, Our Support team do have a phone line, which operates between 9am and 5pm Mon-Fri. If all our lines are busy, please leave a voicemail and we'll get back to you as soon as possible. Alternatively, please email support@fixflo.com and we'll be happy to assist. Many thanks, Fixflo
1/5
TrustpilotNo phone number can't be contacted
Hi Luke, I can see that you reached out to our Support team to report a repair and we directed you to your agency's repair reporting portal. We also triggered a welcome email to you so that you can set up a login. We are not a maintenance provider - only a software provider and do not complete any works ourselves. If you are struggling to report your repair via the agency portal, please reply to the email from our support team and we will be able to assist you. Many thanks, The Fixflo Team
5/5
GoogleJessica and everyone at Fixflo are always so helpful and friendly. The system is user friendly and helps organize our jobs well. Definitely recommend it 😊 …
Thank you so much for your kind feedback, Corrie, we're glad you're pleased with the product and service.
5/5
GoogleA great experience with Myles. Fast and efficient service that actually delivered a result, he remained friendly but is strictly professional - what more can you ask. Highly recommend for anyone seeking new employers.
Thanks for your comments Ryan!
5/5
GoogleBeautiful organisation organised
5/5
GoogleAbsolute first class service from Myles - can not recommend highly enough. Knew exactly what I was looking for and has been on hand with every question and piece of advise I needed.
Thank your for your kind comments Alex, best of luck in your new role, you're gonna smash it!
4/5
GoogleMyles, was very professional in helping me with my search for 2 members of staff and successfully found both new members for my growing team. Thank you.
Hi Susan, Thank you for leaving a review. We're so glad that Myles could help with your recruitment needs.
5/5
TrustpilotGreat System
Great system - great team!
Hi there, Thanks for taking the time to leave a review - we're so happy to hear that! Many thanks, The Fixflo team
5/5
TrustpilotSimple and effective to set up for our…
Simple and effective to set up for our agency, would definitely recommend :)
Thank you for your kind words, we're glad you found set up so simple and delighted you'd recommend us!
5/5
TrustpilotThanks for the services we get from you…!!! Excellent!!!
Thanks for the services we get from you guys. People in SA can really learn form you! Always quick to respond with step by step tools and video's - Much appreciated!
Hi Charlene! Thanks so much for taking the time to give us this feedback - much appreciated! We are really pleased to hear how happy you are with our service :) We look forward to continuing to work with you and your team!
5/5
GoogleThis is a great system which helps us achieve top marks with both our landlords and our tenants.
Thank you for the kind feedback Philip, we're glad it's working so well for you.
5/5
TrustpilotGreat service
Since using fixflo work has been much easier. By tenants reporting issues on there, it has been much easier for myself and my team to manage with property issues. Would recommend to all.
5/5
TrustpilotI have imemented Fixflo + into our…businesses
I have implemented Fixflo + into our businesses as it adds value to our proposition. The teams love using it and we enjoy the benefit of its functionality. It is a great service for tenants. For us, (and landlords) it helps reduce un-necessary repairs that tenants are responsible for addressing. Wonderful piece of kit and a great team to deal with.
5/5
GoogleAs a PM company we have found Fixflo to be an excellent communication and repairs management system. Really recommend.
We're really glad you would recommend us, David, thank you for such kind words.
5/5
TrustpilotWe’ve recently onboarded with Fixflo
We’ve recently onboarded with Fixflo. It’s a fantastic system and the automations are going to save us a huge amount of time and stres!
5/5
TrustpilotAmazing Service
Fixflo is an amazing platform that helps us save time with our company maintenance tasks. Our customer service representative, Marcela, is always on call to help us with anything we might need.
4/5
TrustpilotVery useful 24hr service to tenants and …
Very useful 24hr service to tenants and provides good information and guidance, there are some good reporting features to see how many tenants have started to report a fault then stopped as they've received advice. Customisable to a certain degree. Probably work best if you can film and add your own videos, which is a feature available. has helped streamline our maintenance reporting procedures.
5/5
TrustpilotExcellent software backed up by super…
Excellent software backed up by super quick support
Hi Mike, thank you so much for your kind of review. We're glad you find our software and support so helpful.
1/5
TrustpilotTotal waste of time for Tenants
Total waste of time for Tenants, do not deserve even 1star rating, no weekend emergency cover. addendum: reported Saturday morning, Monday evening not even an email reply?
Hi there! Really sorry to hear this feedback, however, Fixflo is a software provider to your managing agent - we don't actually manage your homes repair and maintenance requests. Please make sure to pass your feedback on directly to your managing agent as we do not have any control over whether our clients offer weekend emergency cover. Best wishes - Team Fixflo.
4/5
TrustpilotFixflo is a good system
Fixflo is a good system. Easy to use
Hi Michelle, thank you for the kind review, we're glad you had such a positive experience with us.
5/5
GoogleGreat team, both in recruitment and mentoring of team. Can't recommend highly enough.
Hi. Thank you for your fantastic review. We love to hear our clients feedback, especially when it's a positive experience. Thank you for taking the time to share your experience
5/5
TrustpilotEasy and efficient!
Fixflo are very easy to use and would highly recommend them to any agents.
That's great to hear Ava, thank you!
5/5
GoogleIncredible service, attentive and really listened to what I wanted and delivered every time! Couldnt recomend Jack more to help you with your recruitment needs. BRAVO!!!
Thanks Rebecca, you’ve been a pleasure to work with. Good luck in your new role!
5/5
GoogleI am biased but the very best candidates deserve the very best recruitment agents looking after them and Crux absolutely are the best
Thanks Iain.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fixflo's Southwark office has 411 reviews across three platforms: 175 on Google, 229 on Trustpilot, 7 on Kerfuffle.
Fixflo Southwark is rated 4.1 out of 5 across all 411 reviews, and 4.1 out of 5 on Google from 175 reviews.
Fixflo Southwark, Southwark, SE1 2EL.
