Dexters Tower Bridge reviews in Southwark

★★★★★ 5/5

Trustpilot

Great Work from Khadija!

As a first-year landlord spending half the year abroad, I was prepared for many blood pressure-spiking moments. But Khadija completely transformed my expectations. Her incredible responsiveness and reliability made being a landlord surprisingly effortless. Whenever unexpected situations arise, she handles them with remarkable professionalism. What truly sets her apart is how she maintains an excellent relationship with the tenant, ensuring smooth and clear communication at all times. Thanks to Khadija, what I feared would be a nerve-wracking experience has become stress-free. I can focus entirely on my own work without worrying about my property. What else could you ask for from a property manager?To Khadija and Dexter Tower Bridge team: My landlord experience has been enjoyable so far. Thank you for your service throughout the past year. You are absolute professionals.

Nanxi · 16 December 2024

★★★★★ 5/5

Google

We’ve recently been searching high and low for properties in what is a pretty quiet period (Christmas) - and Isobella has been incredible in keeping us updated with any new property that comes to market - she really listened to our preferences and only showed us properties that were a genuine match on paper - not trying to offload irrelevant properties or push our budget up etc. After a few attempts she found the one for us and has been super helpful throughout the whole process. Konrad has also been incredibly helpful on the contracting and referencing side - quick, friendly and helpful in addressing all of our queries and chasing the various parties on our behalf. Gives us a lot of confidence in how they will manage the property throughout our tenancy!

Michael · 14 December 2024

★★★★★ 5/5

Google

We rented out our flat through Dexters and we’re really happy with the service. Saskia was great, communication was fab and she made sure everything went smoothly from start to finish. I feel confident they have found a great tenant for our flat. Isobella was also great with conducting viewings and assisting in arranging assessments and cleaning etc. Thank you to Dexters, but particularly to Saskia and Isobella!

Mahalia · 10 May 2025

★★★★★ 5/5

Trustpilot

Can recommend!

Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!

Katherine · 28 November 2024

★★★★★ 5/5

Trustpilot

Unfortunately I had a leak at my flat…

Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.

Mrs · 28 November 2024

★★★★★ 5/5

Google

Really good experience with Dexters - moving into a great property in an amazing location at a really good price point. Henry was great - knowledgeable, clear and personable - a true professional

Tobias · 2 April 2026

★★★★★ 5/5

Trustpilot

Recently I had an issue with an…

Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.

Adnan · 28 October 2024

★★★★★ 5/5

Trustpilot

Tina was incredibly professional

Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!

Whiteguitar86 · 20 May 2026

★★★★★ 5/5

Google

I would like to thank Konrad Holewa for making this very process go as smoothly as possible for my flatmate and I. He has been very proactive from the beginning and the most helpful agent we have come across so far - checking in on us daily and explaining the whole process and what we need to go throughly. He was always very welcoming to our questions and we couldn’t have asked for a better agent to guide us through this stressful flat hunt. Would always recommend Konrad :)

Zaain · 17 October 2024

★★★★★ 5/5

Trustpilot

I have two properties being managed by…

I have two properties being managed by Dexters. The agents have been very professional and easy to work with. Sophie Sheppard has been particularly helpful. She quickly responds and efficiently handles all of the special requests I’ve made.

Dorene · 14 September 2026

★★★★★ 5/5

Trustpilot

Proactive communication and empathy

Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.

Gabriella · 24 September 2024

★★★★★ 1/5

Trustpilot

Vote for worst estate agency of the year

This review is in particular for Dexter's Lee.If you think all Estate Agents in Lee are the same,then Dexter's Lee is definitely different. very different,in fact they could contend for the worst estate agency in England. I would highly recommend to anyone buying or selling through Dexter's Lee to contact me. The team, and in particular the sales team are money oriented. They will provide all sorts of distorted facts to make you list their property through them and whilst buying ,all sorts of lies without any moral conscience will be told. Their costs are higher than other than other estate agents who provide a far more personal service. This agency strives on the Dexter's brand but having dealt with Dexter's in other parts,I can easily vouch that they are the worst and most unprofessional. Please do your research before listing your property,buying and even thinking of renting out through them. They will completely ignore any of your requests or their duties as long as they can make their commission. As stated I am ready to help and discuss in more detail on why to avoid this agency

Ronny · 29 August 2024

★★★★★ 5/5

Trustpilot

Property Inspection done well

Rianna Shanghanoo has been a star! I can 100% rely on her assistance if I needed any help at my rented property

Shareena · 13 May 2026

★★★★★ 3/5

Trustpilot

Daniel's customer service is great

Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!

Amie · 22 August 2024

★★★★★ 5/5

Google

Nadia was incredible! Professional, honest and friendly - I am very impressed! The flats we saw were exactly what I was looking for, she was so knowledgeable and very trustworthy. Thanks again Nadia, I’d recommend you to anyone who is looking for an apartment!

Lucas · 8 November 2025

★★★★★ 5/5

Trustpilot

as our flat management agency

as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.

Emilio · 21 August 2024

★★★★★ 5/5

Trustpilot

Thank you Jamilah

Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.

Khaled · 13 August 2024

★★★★★ 5/5

Trustpilot

Monika at Dexter's -a great property manager!

My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!

Shallah · 6 August 2024

★★★★★ 5/5

Google

An exceptional experience with Nads! She has been extremely helpful with helping me find an apartment. She is very committed and responds promptly - it was a pleasure securing an apartment with her and I am delighted with my new home! Thanks Nadia!

Stacy · 8 November 2025

★★★★★ 5/5

Trustpilot

🙌🏼 Thank you!

I have recently moved out of the property and as most tenants know this is a very stressful work to do. But, I was so glad I had a wonderful support received from the Dexter's team special mention to Marco who had been amazing. He was very accommodating and re-assuring. Although, I am not with the same Estate Agent I would still highly recommend Dexter's Agent at St Margaret. Thank you all for the wonderful service for the past years and best regards to each and everyone of you!🙏🏻

Mrs · 1 August 2024

★★★★★ 5/5

Trustpilot

Petros Giorganios :)

While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy

Amy · 1 August 2024

★★★★★ 5/5

Trustpilot

Monika is the only reason for the 5*'s rating

I don't usually write reviews but credit is overdue - Monika Piszczyk - property management - is the ONLY reason I am giving Dexters in Hendon 5*'s. She is someone who actually listens, cares about people and gets things done as soon as something arises!! Monika always goes completely above and beyond and has helped us with so many things in our flat that we have had problems with for YEARS that Dexters knew about but was left and unsolved - for example a mould issue within the flat - which was only taken seriously when we spoke to Monika. Multiple other problems have happened & I can hand on heart say Monika is the only person working in Dexters that we trust 100%! I have been with Dexters for years now and the only ONLY time things have been sorted, documented, updated and taken seriously was when Monika contacted us and became our property manager - before this it was a complete circus and if I went into detail about everything that went wrong, unseen to etc, it would take up this rating entire page!! Monika is an absolute asset to your company and I am not even joking when I say she deserves a payrise for dealing with so many things and being such an understanding person in every scenario because without her, Dexters is an actual joke. Thank you Monika for always helping us and being someone who is genuinely reliable and kind within that company, I really hope they value you and what you do for other properties that you manage.

Mkr · 29 July 2024

★★★★★ 5/5

Trustpilot

Excellent service

Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.

Neve · 25 July 2024

★★★★★ 1/5

Trustpilot

Dishonest and a complete waste of time

Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.

Sam · 22 July 2024