Trusted Agent profile

Dexters Tower Bridge reviews

4.4

★★★★★ Great

2,126 reviews across 3 platforms

The Anchor Brew House, 50 Shad Thames, Southwark, SE1 2LY, Southwark SE1 2LY

Dexters's Southwark office at The Anchor Brew House is rated 4.4 out of 5 across 2,126 reviews on three platforms, including 394 Google reviews rated 4.9. The 2 Facebook and 1,730 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

394

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,730

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ella has been a complete gem

Ella has been a complete gem! So grateful for all her hard work to help us get a new dishwasher when ours gave out. We told her about my mobility being down and that we had a baby under 1 - so without a dishwasher we were in quite a pickle! Ella was amazing - she chased everything up for us and got everything organised so the new dishwasher came within a week! Couldn’t recommend these guys enough 🙌🏼 Thank you so much!

Mary · 14 May 2026

Agent replied · 25 May 2026

Dear Mary, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

My experience with Dexters Tower Bridge has been fantastic. Nadia is wonderful to work with, she’s very responsive and genuinely invested in helping me find the right place for me and my family. Her communication skills are great, she keeps me updated at every stage of the process, which makes everything feel smooth and stress-free. I never felt pressured or rushed, and she offers honest advice which I think has made me feel super comfort in placing my offer. Can’t recommend Nadia and Dexters enough!

Barbara · 26 March 2026

Agent replied · 16 April 2026

Dear Barbara, We really appreciate you taking the time to leave such lovely comments about Nadia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby · 21 September 2026

4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne · 19 September 2026

5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham · 17 September 2026

5/5

Trustpilot

Thanks Anya!

Anya has been an excellent point of contact since we moved into the property. She is consistently professional, responsive, and easy to reach, which has made the whole renting experience much smoother. We really appreciate how attentive she is and how proactive she’s been in resolving any issues quickly and efficiently. It’s reassuring to know we can rely on her support - thank you, Anya!

Victoria · 19 May 2026

Agent replied · 25 May 2026

Dear Victoria, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Wonderful service from Tyron

I had a really positive experience with Tyron . Tyron was professional, responsive, and genuinely helpful throughout the process of resolving an issue in my house. He kept me updated, handled everything efficiently, and made what could have been a stressful situation much easier. I really appreciated his communication and willingness to help. Thank you again for the excellent service!

Ms · 15 May 2026

Agent replied · 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Staff Review - Petros Giorganios

Just wanted to write a review about a recent inspection from one of Dexters Staff - Petros Giorganios. Petros is always so friendly and discreet. He respects our privacy and our home; he always conducts the inspection with a smile on his face and ensures that he delivers the best experience. Really happy to have him as our property manager.

Vasiliki · 15 May 2026

Agent replied · 23 December 2024

Dear Vasiliki, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

I had a property inspection with…

I had a property inspection with Dexters today and the team were very professional and responsive throughout. They were attentive, helpful, and always quick to respond to any requests with professionalism and efficiency. They also have a very good maintenance team for the apartments. Overall, a very positive experience. Thank you Petros Giorganios for your support.

Miss · 13 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Nadia was incredibly helpful in finding our new flat in less than 1 month notice. She made the whole process smooth and easy from start to finish. The flat she helped us secure is beautiful, and my partner and I absolutely love it. We’re very grateful for her support and would highly recommend her. Thanks again for your help and patience Nadia!!!

Rocío · 16 March 2026

Agent replied · 16 April 2026

Dear Rocío, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Great

Dexters is supporting us with our company accommodation needs for several years now. They are professional, communicative and always friendly. Remi Daniels, one of the Senior Property Manager has been very helpful in our recent check out. She also manages other properties for us and is always on top of everything.

Eldora · 13 May 2026

Agent replied · 24 October 2024

Dear Eldora, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Saskia is an absolute wonder! Having notified her that we wanted to start renting our flat, within 48 working hours she found us three fantastic prospective tenants. Dexters have also given us so much support and advice in becoming a landlord. The whole team are responsive and a pleasure to deal with.

Catherine · 26 March 2026

Agent replied · 16 April 2026

Dear Catherine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My experience has been nothing but stellar. Nadia was exceptional at handling the whole process of our move. She was professional, responsive at all times of the day, and helpful throughout. She went above and beyond to get my partner and I moved in and I couldn’t have asked for a better agent!

Christian · 16 March 2026

Agent replied · 16 April 2026

Dear Christian, Thank you for taking the time to leave a wonderful 5 star Google review. Nadia will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

Landlord review

We have been managing our rental property through Dexters for a year. Our Property Huseyin Tas has been attentive through this time, and is always quick to respond and provide solutions - keeping both landlord and tentants in mind. We appreciate his management style!

Libby · 13 May 2026

Agent replied · 25 May 2026

Dear Libby, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Positive experience

Since Andrzej has been my point of contact at Dexters, he has been responsive, courteous and most helpful. All queries are dealt with in a timely manner. My experience with Dexters has been positive and I would recommend them as managing agents.

GS · 12 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Dexters have been helping me with a…

Dexters have been helping me with a property search for the last 2-3 months now. Beyonce is amazing. I had a great experience with her team. The team were professional, friendly and helpful throughout the whole process. They kept me updated regularly, responded quickly to any questions, and made everything feel straightforward and stress-free.

Tiji · 14 September 2026

5/5

Trustpilot

Sylwia Chlopek is a star!

Sylwia Chlopek is one of the very few Estate Agents that actually listens, does her job well, is responsive and a total professional. I have dealt with MANY agents over the years and trust me when i tell she, this lady stands out. With Sylwia, you, and your property, are in safe hands.

Omar · 15 September 2026

5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

5/5

Google

What a proactive and professional team at this branch of Dexter’s. I dealt with Nadia who epitomised these traits. She was also very communicative, positive and a pleasure to deal with. Would definitely recommend if you’re buying, selling renting or a landlord.

Mark · 16 March 2026

Agent replied · 16 April 2026

Dear Mark, Thank you for taking the time to leave a wonderful 5 star Google review. Nadia will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

We’ve been with Dexters TB for a number of years, and they’ve always looked after us well. Most recently, they supported us through the process of marketing our property and securing a new tenant. Saskia was excellent throughout, keeping …

Ed · 16 March 2026

Agent replied · 16 April 2026

Dear Ed, We really appreciate you taking the time to leave such lovely comments about Saskia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

Agent replied · 25 May 2026

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

Saskia has gone above and beyond for me and my wife with letting out our flat in Shad Thames. As first time Lanslords it’s safe to say we don’t know a lot about the rental market but she has kept us up to date every step of the way and has now secured us a great quality tenant. Thank you Saskia!

Tommy · 4 September 2025

Agent replied · 8 September 2025

Dear Tommy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Darcey has been beyond superb with everything, the move has been managed brilliantly, and it is all thanks to Darcey from the Tower Bridge Dexters office. She was lightning quick with everything, and she was always on hand with any queries …

Abdul · 16 February 2026

Agent replied · 16 April 2026

Dear Abdul, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Great agency! Big shoutout to Darcey Hill for managing this process for me with empathy and care - her skill set is rare to find esp because i was dealing with quite a lot of property agents at the time and Darcey clearly stood out because of her professionalism and expertise. Thanks so much Darcey!!

Ashish · 15 October 2025

Agent replied · 22 October 2025

Dear Ashish, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Tower Bridge

How many reviews does Dexters Tower Bridge have?

Dexters's Southwark office has 2,126 reviews across three platforms: 394 on Google, 2 on Facebook (across the whole business), 1,730 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters Tower Bridge's rating?

Dexters Tower Bridge is rated 4.4 out of 5 across all 2,126 reviews, and 4.9 out of 5 on Google from 394 reviews, checked 9 October 2026.

Where is Dexters's Southwark office?

Dexters Tower Bridge, The Anchor Brew House, 50 Shad Thames, Southwark, SE1 2LY, Southwark SE1 2LY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.