Trusted Agent profile · Southwark

Dexters Tower Bridge reviews in Southwark

4.4

★★★★★ Great

2,163 reviews across 3 platforms

The Anchor Brew House, 50 Shad Thames, Southwark, SE1 2LY, SE1 2LY

Dexters's office in Southwark, at The Anchor Brew House, is rated 4.4 out of 5 across 2,163 reviews on three platforms, including 394 Google reviews rated 4.9.

Google logo

4.9 / 5

394

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,767

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews

Every review we hold for the Southwark office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great!

I want to thank Ellis as she has been really helpful throughout our moving in process! Thank you!

The · 19 May 2026

Agent replied · 25 May 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

1/5

Trustpilot

should not show or even take the property on their books

viewing arranged fine. day of viewing phone call to say go to second site first and then the first . no one turned up so i phone office. then viewing person who justs works weekend turned up ,she said been waiting at other property!. problem with communication from dexters staff? shown property that had broken in door with padlocks added and surrounding wood frame all broken.

Customer · 18 May 2026

Agent replied · 24 October 2024

I am sorry to read your 1* review comments. I understand that our Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations

5/5

Google

Darcey was brilliant and absolutely deserves this long overdue review! Not only was Darcey honest, upfront and always reachable - but she really helped …

Ted · 16 March 2026

Agent replied · 16 April 2026

Dear Ted, Thank you for your kind comments regarding Darcey and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

As someone moving to the UK from another country, I was very nervous/unsure of how the rental process would go for me. On my first day, I walked into this Dexters location and was immediately greeted and welcomed warmly by the team. Georgiana was incredibly helpful and knowledgeable and she definitely reassured me about the whole process! We discussed all things location and logistics to ensure my experience would be as easy and smooth as possible... I even got to book a viewing for a flat the very same day. 5/5 experience for me and would definitely recommend this business and Georgiana!

Mikayla · 27 May 2024

Agent replied · 24 October 2024

Dear Mikayla, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I had such a great experience with Nadia at Dexters Shad Thames branch. She was super helpful, friendly, and always kept me updated throughout the process. Everything was handled so professionally! Would definitely recommend Nadia if you’re … More

Meg · 8 November 2025

Agent replied · 22 November 2025

Dear Meg, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

Agent replied · 24 October 2024

Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rachel Campbell is an excellent agent

Rachel Campbell is an excellent agent . She helped me rent my apartment at a higher rate . I do appreciate the services .Great and professional services.

Elias · 6 October 2026

5/5

Google

Thank you James Christie. Although I didn’t end up using Dexters, I was thoroughly impressed with James’s professionalism and responsiveness. From my initial inquiry, he provided me with valuable insights and prompt in answering my questions. His knowledge of the local market was evident, and offered honest and invaluable advice. Based on my interactions, I wouldn’t hesitate to recommend James Christie to anyone looking for a professional and reliable estate agent.

Genieve · 17 October 2024

Agent replied · 24 October 2024

Dear Genieve, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I recently had the pleasure to be in contact with Dexter’s. From the moment we contacted Dexter's agency, Isobella was incredibly attentive and responsive. She took the time to understand our requirements and preferences. Her dedication and commitment to finding us the perfect rental were truly exceptional. Not only did Isobella excel in her communication and responsiveness, but she also made the entire viewing process seamless and enjoyable. She was punctual, professional, and knowledgeable about the property we visited.

Sweksha · 27 May 2024

Agent replied · 24 October 2024

Dear Sweksha, Thank you for your kind comments regarding Isobella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

Agent replied · 24 October 2024

Dear Angelika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

Agent replied · 24 October 2024

Dear Ken, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

Agent replied · 24 October 2024

Dear Marela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Worked with Konrad Holewa - excellent lettings consultant. He kept us ever apprised and regularly informed and although we didn't close in on a property with Dexters, he truly delivered on scouting and presenting some very unique properties we were after. Appreciated the diligent working style, and he really takes in the feedback, and understands your requirements first before pitching new ones to you. Keep up the good work Konrad. Cheers! Would recommend Dexters and certainly Konrad within the team on your next home hunt (lettings).

Ram · 27 April 2024

Agent replied · 24 October 2024

Dear Ram, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I highly recommend Konrad from Dexters for his exceptional assistance in helping me find a flat to rent. His professionalism and commitment were evident from the start, as he meticulously listened to my preferences and provided tailored options that exceeded my expectations. His proactive approach, coupled with his extensive knowledge of the local market, is making the entire process efficient and stress-free. I am truly grateful for his outstanding service and would confidently recommend Konrad and Dexters to anyone in need of reliable assistance in the real estate market.

Camila · 27 April 2024

Agent replied · 24 October 2024

Dear Camila, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Tower Bridge office will be thrilled to read this. Kind regards, Asma, Customer Relations Team

5/5

Google

I had the pleasure of working with James, Konrad and Isabelle at Dexters as a tenant. I surrendered my tenancy agreement somewhat earlier than the expiry date after buying a property and had to find a new tenant. Thanks to James, Konrad and Isabelle, the process was smooth and cost efficient and I managed to move out as planned. I wholeheartedly recommend this team if you’re moving.

Marton · 19 November 2024

Agent replied · 10 December 2024

Dear Marton, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

Agent replied · 24 October 2024

Dear Setareh, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

Agent replied · 24 October 2024

Dear Johh, Thank you for taking the time to leave us a 4* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

I have worked with Darcy and must say she has been the most helpful estate agent. Her professionalism, understanding the needs of the customer and being so quick in response were really impressive. Thank you Darcy!

Atakan · 8 November 2025

Agent replied · 22 November 2025

Dear Atakan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

I recently had the pleasure of meeting Isobella Gough for my rental property needs, and I must say she exceeded all my expectations. From start to finish, her professionalism, efficiency, and attention to detail were truly impressive. Isobella Gough took the time to understand my specific requirements and preferences, which helped the property search process. Communication was excellent throughout the entire process. Any questions or concerns I had were addressed promptly and with clarity, making the entire experience smooth and stress-free. The level of customer service provided by Isobella Gough is top-notch. She was always courteous, respectful, and went above and beyond to ensure my needs were met. It's clear that she value her clients and strive to provide the best possible service. Overall, I couldn't be happier with my experience with Isobella Gough. I highly recommend “Dexters” to anyone in need of professional and reliable letting agent services. Thank you for your outstanding work!

Re · 28 March 2024

Agent replied · 24 October 2024

Dear Re, We really appreciate you taking the time to leave such lovely comments about Isobella. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

Agent replied · 24 October 2024

Dear Anton, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Konrad Holewa from Dexters made the process of finding the flat and getting the process done so easy to my flatmate and I. He was always keen to calling us and help us with all the questions we had. I have had lived in many places and different agencies but so far, this agency and specifically Konrad has been the best! Thank you so much, really recommended him.

Jesus · 17 October 2024

Agent replied · 24 October 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Konrad. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

Agent replied · 24 October 2024

Dear J Wrenn, Thank you for taking the time to leave a lovely review regarding Tyanna. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026

Agent replied · 10 October 2026

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent