Trusted Agent profile
★★★★★
276 reviews across 2 platforms
Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA, Southwark SE1 3GA
Coldwell Banker's Southwark office at Unit 3 Cedar Court is rated 4.9 out of 5 across 276 reviews on two platforms. The 2 Facebook and 274 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotBest rental experience
I had such an extremely positive experience with Coldwell Banker. Their agent Bernadette helped me rent my dream apartment in Southbank place. The whole process was extremely easy , efficient and ideal for a tenant seeking a luxurious property in london.
5/5
TrustpilotBernadette was incredibly helpful
Bernadette was incredibly helpfulShe took our booking at very short notice and developed our ideas into four stunning apartment options in three very separate areas of the south bank.She really knows her stuff and genuinely cares about her clients.
Thank you for your Review
5/5
TrustpilotLooking for a 2 bedroom flat
Bernedette has been very helpful while we look for a flat in london. She’s quick to understand our needs and works hard to find properties that match our needs.
Thank you, it was a pleasure helping you
5/5
TrustpilotSuper Responsive and Ultra Understanding
Bernadette Teuma and her team have been impeccable from the very outset. They are super responsive and extremely understanding. The other reviews on this page are a testament not only to Coldwell Banker's excellence but also to Bernadette's character, who has gone out of her way to even help me with some personal issues.
5/5
TrustpilotThank Ali.Malik very much for your…
Thank Ali.Malik very much for your detailed reply. If I need to sell or rent it out in the future, I will contact you again. Thank you
5/5
TrustpilotGreat experience
Extremely good experience renting a flat through Bernadette and the team. Very responsive and organised and went above and beyond to ensure the process was smooth. And thanks to Afzal who was also very helpful in the process.
We really appreciate you taking the time to share your rating with us. Thank you!
5/5
TrustpilotI cant recommend Coldwell Banker enough
I've worked with the team for over a year now, renting multiple properties with complete professionalism. Bernadette and her team have let several units in the Islington Square development with a day or so of completion.I cant recommend this company enough.
Thank you so much Dean, for giving us a 5 star review. All the best,Coldwell Banker
5/5
TrustpilotBernadette went above and beyond to not…
Bernadette went above and beyond to not only ensure we got a great flat but also to support us with our moving date and all tasks required for the move in. Hugely appreciated and loving the new flat
Thank you for taking the time to give your feedback. We really appreciate it!
5/5
TrustpilotUmnair of Coldwell Banker is highly…
Umnair of Coldwell Banker is highly responsive , very informative and detailed , and administratively keeps on top of all necessary management of our rental unit. We feel very assured of his service .
5/5
TrustpilotBernadette's boundless resourcefulness
I recently had the pleasure of working with Bernadette to sell my flat in the South Bank Tower. Her commitment and resourcefulness were evident throughout the entire process. From the start, Bernadette understood the intricacies of communication between me and the potential buyer. She was incredibly sincere and professional, making every interaction a positive experience.Despite the challenges that arose, Bernadette handled each one expertly and sensitively, keeping me well-informed at every step. Her enthusiasm and willingness to help were apparent. She went above and beyond to provide the support I needed. She even helped me remove the furniture from the flat and prepare it for the buyer. Bernadette's proactive approach and dedication to her clients truly set her apart. I am very happy to have worked with her and highly recommend her services. Thank you, Bernadette, for your outstanding work!
5/5
TrustpilotFirst experience with Coldwell Banker
First experience with Coldwell Banker, and was fortunate enough to have Bernadette looking after our purchase inquiry. She is highly professional and friendly. She answered our queries promptly and gave good advice. The entire experience was enjoyable. Thank you Bernadette!
Thanks!We're glad that you had a good first time experience with us!
5/5
TrustpilotBernadette is extremely helpful and…
Bernadette is extremely helpful and efficient in helping me manage all the issues I have with my house. She helped me to look for a place from the start and was responsive every time when I contact her.
Thank you!We really appreciate you taking the time out to share your experience with Coldwell Banker. We look forward to work again with you in the future.
5/5
TrustpilotAll my worries were answered.
I was very pleased I put my trust in both Bernadette and Afzul. Times have been hard since COVID but my trust was royally rewarded. As a client and as a former Headteacher and Inspector I appreciated the communication I received from both Bernadette and Afzul. I now ha e two happy tenants All works needs to provide a safe environment. All works needed to provide a safe environment were organised by Afzul and for this I am grateful. I would highly recommend this company.
Thank you for your Review, It was a pleasure to work with you and let and manage your property
5/5
TrustpilotVery helpful
Had some electricity issues and the agency took responsibility since the beginning and helped sort out the issue in an expedite manner. Special thanks to Afzal who was monitoring the situation constantly until sorted.
Thank you so much for taking the time to leave us a rating!
5/5
TrustpilotBernadette Teuma is the best!
Bernadette Teuma is the best agent in town that any property seller and buyer should look for! She is very responsive to all the queries and always ready to assist anytime! Looking forward to more collaboration in the future!
Thanks a lot for the positive feedback
5/5
TrustpilotI used CBS as both a landlord and a…
I used CBS as both a landlord and a tenant.
5/5
TrustpilotI got to know Bernadette through…
I got to know Bernadette through property viewing. She always understood in the middle during the communication with the seller, considering the interests of both parties and helping me to make the deal. Although I didn't move forward due to my personal reasons, my contact with her made me feel that she was very sincere, professional, honest, enthusiastic, willing to help her clients and provide all the help she could. I am very happy to know Bernadette.
5/5
TrustpilotColdwell Banker Experience
This is a great company if you’re looking for a property would definitely recommend this to anyone. Bernadette is a helpful person who goes above and beyond for her clients and also delivers very good service.
Thank you!Your feedback means a lot to us and to know that you would recommend Coldwell Banker this makes us really happy that you had an amazing service with us.All the very best in your future.Coldwell Banker
5/5
TrustpilotI gotto talk to Umair
I gotto talk to Umair, he has been a great agent and property manager. He has helped and made the whole year of my stay much easier. I have got great experience with this estate agent. (So i extend my another year stay with them too!)
5/5
TrustpilotBernadette Teuma
Bernadette is extremely knowledgeable about her market. She has given me some great advice over the years. I consider her to be honest and trustworthy and would highly recommend her.
Thank you for your Review
5/5
TrustpilotUmair’s service is perfect
5/5
TrustpilotAli Malik was quite kind and helpful to…
Ali Malik was quite kind and helpful to provide every information I needed. Great experience indeed!
5/5
TrustpilotAmazing team!
Amazing team!! Afzal and his team are fantastic. Professional and thorough in their work. I shall continue to use them again. Why change when you have a running formula!
Thank you for your Review
5/5
TrustpilotAli is very professional and helped…
Ali is very professional and helped walk me through the property with details and patience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Coldwell Banker's Southwark office has 276 reviews across two platforms: 2 on Facebook (across the whole business), 274 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Coldwell Banker Southbank is rated 4.9 out of 5 across all 276 reviews, checked 9 October 2026.
Coldwell Banker Southbank, Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA, Southwark SE1 3GA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
