Trusted Agent profile · Southwark
★★★★★
2,409 reviews across 2 platforms
220 Tower Bridge Road, London, SE1 2UP, Southwark, SE1 2UP
Part of Chestertons, see every office.
Chestertons's office in Southwark, at 220 Tower Bridge Road, is rated 4.5 out of 5 across 2,409 reviews on two platforms, including 210 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Chestertons Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotAlexandra was so patient and amazing…
Alexandra was so patient and amazing with us throughout our property search. She listened to our requirements and was dedicated in finding the perfect property for us. She was always responsive and open and we felt well looked after throughout the whole process. We are now in our long term home and we can’t thank her enough for all of her hard work.
Thank you for taking the time to leave such a great review!
5/5
TrustpilotDelphine Violle was our agent at…
Delphine Violle was our agent at Chestertons who made the whole journey of renting a flat a pleasant one. Her work ethics, professionalism and helpful assistance made the whole process smooth and swift, answering all our questions and accommodating all our requests. We are very pleased with our experience and Delphine made our journey a pleasant one. Thank you Delphine and Chesterons! Anna R
Thank you for leaving your review Ella! We are so pleased to hear this.
5/5
GoogleThe agent was incredibly kind and patient with all my questions. They paid attention to every detail and made sure everything was clear before I signed. Thank you so much for your help!
We’re thrilled to hear about your positive experience! Our team always strives to provide attentive service and clarity throughout the process. Thank you for sharing your kind words, and we’re glad we could assist you!
5/5
TrustpilotGreat Service
Juliette has been great in securing a tenant very fast for my flat. She has been professional and prompt in her response to my enquiries. I would give 5 stars, thank you!
Good afternoon, thank you for taking the time to write a great review. We are so glad Juliette was professional and prompt with her responses. We appreciate the support and should you need anything further, we will be happy to help.
5/5
TrustpilotGreat Service from Issy Thompson from the Fulham Branch
Issy Thompson from the Fulham branch was very helpful during my search. It has been a stressful experience with property search over the past two months but Issy has been determined to help out and was always quick to reach out whenever a suitable property pops up. I want to thank her for all her effort, persistence and professionalism.
What incredible feedback for Issy, it's lovely to hear how her determination to help you has shone through. Thanks so much Ed!
5/5
TrustpilotAmelia you are a star!
We can't speak highly enough of our experience with Amelia in JP. She really helped us buy our new home not just a house. Her positive can do approach helped us hold our nerve when our chain looked in jeopardy and ensured our purchase when though without a hiccup. Thank you so much Amelia!
Dear A McKenna,Your feedback is very much appreciated, thank you, Amelia will be thrilled.We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
5/5
TrustpilotLorna was a pleasure to work with
Working with Lorna as my realtor was a delightful experience. She was transparent, helpful, and dedicated to finding the right flat for me. Her responsiveness and negotiation skills were impressive, and thanks to her guidance, I secured the perfect flat. I highly recommend Lorna for her outstanding service and professionalism.
Dear Stefan,Thank you for taking the time to inform us of the positive experience you have recently had with the lettings department of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you happiness for the future in your new home.
5/5
GoogleI used more than one agent but the Chestertons sales team were by far the most successful. Good level of viewings. They quickly identified a serious buyer which resulted in a solid sale.
Thank you for your wonderful feedback, Dary! We're thrilled to hear that our sales team made such a positive impact in your experience. Your success is our priority, and we appreciate you choosing us to assist with your sale. Looking forward to helping you again in the future!
5/5
TrustpilotNishaad was very accommodating to my…
Nishaad was very accommodating to my very difficult needs! I was new to the area and needed help and advice with the safest place to live as a single female.He was able to answer every concerning question I had and put up with my indecisiveness for weeks, he always answered and returned my calls and nothing was ever too much! Very professional and polite
Thank you for sharing Brogan!
5/5
TrustpilotVery pleased with Chestertons
Very pleased with Chestertons. Shakil has been our property manager since we moved in and has always been very helpful when we needed assistance. We're pleased our house is so well managed.
Hi Augusto, thank you for taking the time to write a great review. We are so glad Shakil has always been so helpful. We appreciate the kind words and support. Should you need anything else, we will be happy to help.
5/5
Trustpilot5 stars
Working with Wes Mohamed and Imogen Kovacs to secure our flat has been a delightful experience. The entire process was seamless, and their customer service was exemplary throughout. Wes arranged numerous virtual viewings for us, expertly navigating the time difference and answering all our questions as we made decisions from afar. Upon move-in, Imogen handled our maintenance requests promptly and kindly, ensuring we felt right at home. She helped to make the process easy and straightforward. I highly recommend Chestertons and greatly appreciate their services!
Hi Mariel, thank you for your review. We're thrilled to hear that working with Wes and Imogen to secure your home was a great experience. Should you need anything else in the future, please do let us know.
5/5
TrustpilotRental management
Chesterton's have managed my rental since I moved overseas. Dan Midgley has been great to deal with. He answers emails promptly and gets things sorted out quickly and efficiently. I live on the other side of the world so it's great knowing Dan has things in hand.
Thank you for leaving a review for Dan, he'll be delighted to see this! We're only an email away if you need anything else.
5/5
TrustpilotGem is always a great combination of…
Gem is always a great combination of personable and efficient. Whether it’s organising a gas safety certificate or helping with awkward tenants I’m confident I’ll get the support I need.
Hi Sarah, we really appreciate you taking the time to leave a review for Gem. If you need anything else, please do not hesitate to get in touch.
5/5
TrustpilotLettings agency of choice!
I loved how pro-active Chesterton's were when it came to finding me somewhere to live. I was dealing with an agent named Alhad Mohamed who was persistent in finding a property to my specifications. I had a few non-negotiables and Alhad was able to find me a property that matched my needs! Super happy with the outcome. Thanks!
Super happy is exactly how we want our clients to feel! Thank you for leaving this lovely feedback for Alhad. Wishing you all the best with your new home.
5/5
TrustpilotMany thanks to Katherine
Thank you very much for Katherine’s help. From the very beginning of renting the house, Katherine answered all kinds of puzzles for us carefully and in detail, so that we had a comprehensive understanding of the house. After that, she helps us communicate with the landlord and strive for our desired house. Thank you very much for her help, so that we can rent a satisfactory house. Until now, Katherine would patiently answer any questions we had about the house. The whole process of communication was very timely and efficient, and her attitude was very serious and responsible. It was a very good renting experience.
Thank you so much for taking the time to write this review - we're so please to see how positive your experience was :)
5/5
TrustpilotConor Bunn
Conor Bunn has been incredible in helping us with our search for a new home. He is exceptionally professional, a great communicator and his customer service second to none. Many thanks.
Hi NB, thank you for taking the time to write a great review. We are so glad he was professional and a great communicator. Thank you for the support and should you need anything further, we will be happy to help.
5/5
TrustpilotSiannie Clayton
Siannie Clayton was our property manager. She provided an excellent service and always responded quickly to queries and issues, the only negative is she has moved on within Chestertons and is no longer our point of contact. Thank you Siannie for all your wonderful help.
Thank you for your review Joanne, it's lovely to hear that you enjoyed Siannie as your point of contact. Although she has moved internally, your new property manager will be more than happy to help should you need anything. Best wishes!
4/5
TrustpilotGood 3 years Rent experience
We rented a flat in Primrose for 3 years with Chestertons, and we were very happy with the way it was managed. Specially Ryan Briggs, our main contact, was very helpful and efficient in dealing with any details that came along.
Thank you for your kind words, Macarena! We're thrilled to hear you had a positive experience renting with us. Ryan is indeed a star, and we appreciate your feedback on our management. If there’s anything else we can assist you with in the future, just let us know!
5/5
Trustpilot"I am completely blown away by the…
"I am completely blown away by the exceptional service I've received from Laverne, my daughters property manager. As a fellow property manager myself in Bath, I can confidently say that her dedication, communication, and efficiency are truly outstanding. She went above and beyond to resolve the issues at my daughter's rental property, which was left with a leak upon move-in, causing significant disruption and distress. Despite the challenges, Laverne worked tirelessly to get everything sorted, booking contractors and keeping me updated every step of the way. Her professionalism, empathy, and problem-solving skills have been invaluable. I'm so grateful to have had her on our case - she's a huge asset to your company and a credit to the industry. If there were more property managers like Laverne, the world would be a better place!"
Hi Hazell, thank you for such a glowing review. We're happy to hear that Laverne has resolved the leak and kept you informed along the way. Should you need anything else, please feel free to get back in touch. Wishing you and your daughter all the best!
5/5
TrustpilotChestertons South West Lettings, Jasmine
A quick review on our experience with Chestertons South West Lettings and their handling of our property in Kew Gardens and our dealings with Jasmine Birungi. We live in Asia so it has been a great relief to find Chestertons was able to manage the property for us and Jasmine has been especially helpful and professional at all times. We feel we're really in safe hands!Aidan
Thank you for sharing!
5/5
TrustpilotRosie was super helpful and patient
Rosie was super helpful and patient. She’s also responsible and I enjoyed my time with her at chestertons. We found a lovely 3-bed flat. At the beginning there are some small issues but it solved pretty quickly and all the staff are super supportive and helpful.
We love this feedback, thank you Daisy! Wishing you all the health and happiness in your new home!
5/5
TrustpilotIoana S has been a great help when…
Ioana S has been a great help when managing a few issues with the property I am currently renting. She listened and helped me sort something very quickly.
Thank you, Amelia, for your wonderful feedback! We're thrilled to hear that Ioana provided great support and resolved your issues promptly. Our team is dedicated to ensuring a smooth experience for our clients, and your kind words mean a lot to us.
5/5
TrustpilotWe’ve worked with Sharon several times…
We’ve worked with Sharon several times and always appreciate her promptness in resolving matters and her clear, effective communication. Many thanks for your time and dedication, Sharon!
Hi Georgia, thank you for taking the time to leave a review for Sharon. Should you need anything else, please do let us know.
5/5
TrustpilotExceptional experience with Juliette
We had an exceptional experience working with Juliette from Chestertons. Juliette was very helpful throughout the process, always being prompt to respond to any queries and advise us of any developments.
Hi Kiran, thank you for taking the time to write a great review. We are so glad Juliette was helpful and prompt to respond. We appreciate the support and are always here to help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Tower Bridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
