Trusted Agent profile Β· Southwark
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1,930 reviews across 2 platforms
2 Plough Way, London, SE16 2EU, Southwark, SE16 2EU
Part of Chestertons, see every office.
Chestertons's office in Southwark, at 2 Plough Way, is rated 4.5 out of 5 across 1,930 reviews on two platforms, including 230 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Chestertons Surrey Quays hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
The Trusted Agent 2026 results for Chestertons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotChestertons always finds great tenants
Chestertons always finds great tenants. Of particular note is their property management - great attention and involvement.
Hi Florian, thank you for your review. We're happy to hear that you've found some great tenants through us for your property. If you need anything else, please let us know.
5/5
TrustpilotExcellent service from Jamie Walker toβ¦
Excellent service from Jamie Walker to let our flat in W2. He gave us an accurate market assessment and found tenants quickly. The process from start to completion was very smooth. Highly recommended.
Thank you for your review Richard!
5/5
TrustpilotNiema Latif
Good communication flow, good responsiveness, good results
Hi there, thank you for taking the time to leave a review for Niema. Should you need anything else, please feel free to get back in touch. Best wishes!
5/5
TrustpilotJust moved into a great flat in Barnesβ¦
Just moved into a great flat in Barnes - Alex Wasey of Chestertons was super helpful - very efficient and professional.
Thank you for taking the time to leave a review, we hope you are very happy in your new home. Best wishes
5/5
TrustpilotHavenβt had huge amounts of dealingsβ¦
Havenβt had huge amounts of dealings lately though everything seems to be going well. Many thanks
Thank you for the 5 stars Charlotte :)
5/5
GoogleI was greeted by Carmen, she was prompt, such a good vibe! She helped me throughout the whole process, she was there when I called asking for info! She made everything easier! πβΊοΈ Thank you! β¦
Thank you for the amazing review Andra!!
5/5
TrustpilotExcellent service from Vanessa
Hi Toby, thank you for your feedback, we're happy to hear you received excellent service from Vanessa. Best wishes!
5/5
TrustpilotMyself and my flatmates were veryβ¦
Myself and my flatmates were very impressed with Tamara Price, she was very vigilant and listened to our needs. She was very easy to talk to was fast at replying.
Thank you Jessie!
5/5
TrustpilotAndy and Dawn have been amazing
Andy and Dawn have been amazing. Very professional, thoughtful for the client and considerate. Really great service they have provided to me to secure the rental and all the paperwork after.
Thanks for the 5 star review, so pleased to hear how helpful Andy and Dawn have been!
5/5
TrustpilotTeam Chesterton's made everything soβ¦
Team Chesterton's made everything so easy and I can't thank them enough for managing me so well too. Short term letting could have been so stressful, yet it's come and gone effortlessly.Thank youSam
Thank you for your review Sam! We are so pleased to hear how seamless your experience was.
5/5
TrustpilotGreat dealings with Tamara Price
Great dealings with Tamara Price. Easy to communicate with and made the whole process very easy. Highly recommend
Hi Robin, thank you for sharing your experience with us. We'll make sure to pass your compliments on to Tamara and the team. Best wishes!
4/5
TrustpilotYou can rely on Chestertons to deliver
Chestertons are the estate agents you can rely on - both in terms of quality properties to rent and service level the teams deliver. The teams know their stuff and are responsive.
Thank you! We are so pleased to hear this!
5/5
TrustpilotSuzan responded swiftly to all of ourβ¦
Suzan responded swiftly to all of our queries during our move-in process and was always happy to help
Dear Ollie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.
5/5
TrustpilotExcellent service
Excellent service providing a much needed hand to hold as first time landlords. The team were incredibly responsive - Suzan and Elliot did a great job at coordinating.
Dear Ed,Your feedback is very much appreciated, thank you, Elliot and Suzan will be thrilled.We know that becoming a landlord for the first time comes with a lot of information and here at James Pendleton we take pride in our levels of customer service and property knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.
5/5
TrustpilotPreya Nair
Preya Nair - Very professional, proficient, and polite. It was a pleasure meeting Preya onsite today.
Thank you very much for the review Mr Amato, have a lovely weekend!
5/5
GoogleFabulous staff. On point and show such an excellent work ethic and try to make things as simple as possible. Milena, Matt and Carmen have been so good. Glad I've signed up with themPositiveResponsiveness, Professionalism
Thank you for such great feedback on our team!
5/5
TrustpilotI did a viewing with Ally Carberry inβ¦
I did a viewing with Ally Carberry in South Ken and I couldnβt fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Thank you for the 5 stars!
5/5
TrustpilotVery professional
Very professional. 10/10.
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
5/5
TrustpilotAmazing service from Kerri-Anne andβ¦
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
Thank you very much for sharing your review!
1/5
TrustpilotThe service from Margaret Pritchard ofβ¦
The service from Margaret Pritchard of this agency is terrible. When you pay the deposit and rent you can't contact anyone to resolve any issues.
5/5
GoogleI have recently rented an apartment with Madley Properties and i am very happy with the way Rojda has handled the transition. I am especially happy with the online document submission and transfer of different utilities without moving out of my desk.
Thank you for the amazing feedback Mandar!
5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Thank you so much for your feedback Miguel, we're happy to have helped!
5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
5/5
GoogleMadley offered me a good service, my agent (Carmen) provided me with prompt replies and detailed explanations that make me feel this is the property agency I would go for first.PositiveResponsiveness, Professionalism
Thank you for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chestertons, Southwark won Trusted Agent.
Tell us what you need and we'll put you in touch. Chestertons Surrey Quays hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
