Trusted Agent profile · Southville · Bristol
Verified
★★★★★
1,598 reviews across 3 platforms
268 North Street, Southville, Bristol, BS3 1JA
Part of CJ Hole, see every office.
CJ Hole's office in Southville, Bristol, at 268 North Street, is rated 4.6 out of 5 across 1,598 reviews on three platforms, including 1,522 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the Southville office, from every platform, shown as written. First names only.
1/5
GoogleCompletely incompetent. After 5 months of correspondence and a monthly management fee of 9% of the rental yield, CJHole have failed to organise the replacement of a singular oven. I have even had to purchase the requested oven directly … More
5/5
GoogleAfter a difficult time trying to find the right property, and losing out on many we liked it has been a pleasure to deal with Josh, Leigh and Charlotte who have made the whole process of renting seamless and easy. We look forward to moving into our new house. Thanks for all the hard work and putting a smile on our faces. Highly recommend this team of great people.PositiveResponsiveness, Professionalism
5/5
GoogleThere's often skepticism when dealing with large letting agents, especially as a student or a young renter worried you're gonna be taken advantage of. I've dealt with three different branches of CJ Hole in Bristol, but the agents are always great chat, really relatable and communicative and do their best to help you out. I feel like they're sincere when they talk and they helped me find a great place Would defo recommend using them
5/5
GoogleI had a viewing with Quaid this morning and it was one of loveliest experiences I’ve ever had with an estate agent. He was very professional, kind and punctual. He was extremely informative by answering every question I threw at him, making … More
1/5
Google- Unbelievably bad communication from untrained, inexperienced staff who (through no fault of their own) are frankly out of their depth dealing with such an important part of peoples lives. I went for days and over a week at one point trying to contact the progressions team who seemed incapable of simply returning my call for a status update. - 3 buyers pulled out at the last minute due in no small part to CJ Hole's lack of momentum and basic understanding of property (getting builders quotes for work that was not required due to not being able to understand comments on a homebuyers survey). - I was repeatedly asked to provide the same information over and over after providing it on the first request. Utterly, utterly terrible experience I would not use this agent again nor recommend them to anybody.
5/5
GoogleExceptional service from Lulu on sales progression. As part of a complicated chain with various issues she was the go to person to solve problems. Very good at her job and kept all participants happy and moving towards completion. I can't recommend her highly enough.
5/5
GoogleI had a lovely house viewing with help from Minnie, very welcoming and helpful
1/5
Google- Unbelievably bad communication from untrained, inexperienced staff who (through no fault of their own) are frankly out of their depth dealing with such an important part of peoples lives. I went for days and over a week at one point trying to contact the progressions team who seemed incapable of simply returning my call for a status update. - 3 buyers pulled out at the last minute due in no small part to CJ Hole's lack of momentum and basic understanding of property (getting builders quotes for work that was not required due to not being able to understand comments on a homebuyers survey). - I was repeatedly asked to provide the same information over and over after providing it on the first request. Utterly, utterly terrible experience I would not use this agent again nor recommend them to anybody.
1/5
GoogleIf you would like to deal with adults, or simply individuals who act like adults I would strongly recommend not dealing with this company / branch. This branch is a circus of spotty teens in cheap suits. It is a huge shame that CJ Hole own so many properties south of the river. If you are looking to rent / buy I would strongly recommend reevaluating your needs before dealing with CJ Hole. I understand it is easy to point the finger and blame letting agents for problems and deposit issues but honestly and sincerely, this letting agent is awful.
5/5
GoogleWe are first time buyers and used CJ Hole as one of our first viewings. Liam greeted us at the door, he was very warm, friendly and knowledgeable. As we … More
5/5
GoogleGreat agency and a big thanks especially to Callum who is lovely helping me on the lookout for a space to call home! Recommended!!!
5/5
GoogleMax at CJ Hole helped us to rent our new property. His interest in getting us the right property for our circumstances and his proactive approach meant that we were able to secure it quickly. Very happy customer.
5/5
GoogleGreat service, very quick to organise viewings. Danny and Cameron were both wonderful.
5/5
GoogleI was shown round a viewing today and the staff member (Callum Barber) was really friendly and helpful in answering all my questions. Would rec-commend!
5/5
TrustpilotCallum show me around a property today…
Callum show me around a property today and what great service he was answering all the question and felt very welcome thank you so much
5/5
GoogleLiam Lorentz showed me around a peoperty last week and was very comminicative, friendly and knowledgeable. An ideal experience.
5/5
GoogleLiam has shown us around several properties. He is always prompt, approachable and knowledgeable about the property's history as well as the local area. A true asset to the CJ Hole team.
5/5
GoogleWow what a service I’ve had recently. Been dealing with Quaid at CJ Hole and he has simply been outstanding from the start. Initially approached CJ Hole as I was having difficulty finding honest tenants using Openrent. From the moment of … More
5/5
GoogleI am in the process of buying a property and have had a fair few viewings with CJ Hole Southville and I've been really impressed so far with their professionalism, patience and flexibility. Particular thanks goes to Anya for being so … More
5/5
TrustpilotGreat viewing with Max
Great viewing with Max. On time and provided all the information I could wish for. Super quick and efficient with email correspondence too.
4/5
GoogleDuncan was brilliant ! After quite a few viewings CJ hole secured us our new home and we can’t wait to move in! Highly recommend.
5/5
GoogleVery helpful. Cam went the extra mile to assist me on my property journey. Would recommend.
4/5
GoogleWe have recently sold our house with CJ hole southville. Overall the experience was very good. At the start some viewings were planned without us knowing or being available, but this was a communication mistake which was apologised for. The … More
5/5
GoogleI had a viewing with Alex Webb earlier. He showed me the property extremely well, knew the answers to all my questions with great detail and provided all the support I required.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
CJ Hole Southville are proud to have been serving the South Bristol area since the 1970's, providing expert estate and lettings agency services to people living in and around Southville, Windmill Hill, Bedminister and Whitchurch. Our offices are conveniently situated on the popular and busy North Street in Southville, and our experienced team are ready to go the extra mile to help you achieve your plans. Director Paul Goverd has more than 25 years of industry experience and is passionate about delivering the very highest standard of service possible. He and his team all live locally, so are best placed to answer your questions on South Bristol and the local communities. Specialising in both residential sales and lettings, as well as property management, we offer free valuations to provide our customers the with comprehensive market advice. We have an extensive portfolio of properties to suit every individual need covering the whole of South Bristol. If you would like to find out more about our sales, lettings, and property management services, please do get in touch - we'd love to hear from you.
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Yes. CJ Hole Southville won Gold in The Trusted Agent 2026 awards.
