5/5
GoogleOur experience was amazing, Callun is a great professional, and he has Been so attentive to us! Thank you for your support.
Trusted Agent profile · Southville · Bristol
Verified
CJ Hole Southville reviews
★★★★★
1,598 reviews across 3 platforms
268 North Street, Southville, Bristol, BS3 1JA
Part of CJ Hole, see every office.
CJ Hole's office in Southville, Bristol, at 268 North Street, is rated 4.6 out of 5 across 1,598 reviews on three platforms, including 1,522 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About CJ Hole Southville
CJ Hole Southville are proud to have been serving the South Bristol area since the 1970's, providing expert estate and lettings agency services to people living in and around Southville, Windmill Hill, Bedminister and Whitchurch. Our offices are conveniently situated on the popular and busy North Street in Southville, and our experienced team are ready to go the extra mile to help you achieve your plans. Director Paul Goverd has more than 25 years of industry experience and is passionate about delivering the very highest standard of service possible. He and his team all live locally, so are best placed to answer your questions on South Bristol and the local communities. Specialising in both residential sales and lettings, as well as property management, we offer free valuations to provide our customers the with comprehensive market advice. We have an extensive portfolio of properties to suit every individual need covering the whole of South Bristol. If you would like to find out more about our sales, lettings, and property management services, please do get in touch - we'd love to hear from you.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Southville office, from every platform, shown as written. First names only.
Google5/5
GoogleI was looking for a two bedrooms house since so long and I couldn't find any. But CJ Hole has been so quick to find me a place to live. Now I am able to bring my family over from India. Thanks Cameron for being a wonderful person. Thanks Sim
5/5
GoogleWe've had a really smooth and quick rental process with CJ hole. Callum has been incredibly helpful, informative and friendly!
5/5
GoogleBen Pursey provided excellent service, with quick email responses and clear, helpful answers throughout the process.
5/5
GoogleWas in contact with Ben P and Carmelo. Both lovely staff members. Dealt with us efficiently and quickly.
5/5
GoogleOur agent was Carmelo Bartucca. The viewing was excellent, he answered all our questions clearly, stayed in touch from the moment we expressed interest, and was both professional and very personable. A genuinely positive experience!
5/5
GoogleCallum was great! He was knowledgeable and very welcoming! Happy with the viewing!
5/5
GoogleWe saw a property today and Liam was great! Knowledge, friendly and unbiased - thanks so much!
5/5
GoogleThough we've yet to find a property, George was very helpful and friendly at our most recent viewing.
5/5
GoogleHad a great viewing, thanks Liam Lorentz for showing us around and answering all our questions.
5/5
GoogleWe had a good experience buying a property with CJ Hole. Once the offer had been accepted communications with Zara from Sales Progression were quick and we had all the information we needed. Thanks for helping us get a foot on the ladder!
5/5
GoogleCallum was there on time, showed me the properties and answered all my questions.
5/5
GoogleReally good experience with Ben, who showed us around and was very friendly.
5/5
GoogleI met Ethan on the weekend in the office. He was really friendly and helpful. Ethan took time to understand what I was looking for in a property and was able to show me some options that weren't on the market yet. Thankyou for your time.
4/5
GoogleReally efficient process. Chloe was organised, really responsive and kept in contact with all parties to ensure the sale was progressed.
Agent replied
Hi Shonagh, Happy to hear that you were impressed with our sales progression team, thank you for the feedback. Kind regards, James
1/5
GoogleImpossible to get in touch with anyone to even view properties. Several days of calling and calling and leaving voicemails and then they finally called back once the properties I was interested in had already been let. Exhausting.
5/5
GoogleCallum Barber has been fantastic with the viewing answering any questions we had perfectly and has made the letting process so easy! Would highly recommend.
5/5
GoogleEveryone who we came into contact with at CJ Hole Southville have been nothing but proficient and professional. Sion, Charlotte and particularly Stan who was always happy to provide updates on our referencing journey and answered any questions we had with no problem - a credit to the team. More
5/5
GoogleA shout out to Ben who has been nothing but professional and present in our transaction. Not at all pushy and understood what we were after. We were kept informed at all stages and were able to view the property we were after pretty speedily as well. Great service! More
5/5
GoogleWilliam assisted us with completing a tenancy recently and I couldn't be more pleased with the services he provided. He was prompt in responding to our emails and made the entire process seamless. … More
5/5
GoogleWent for a viewing with Max from the Bedminster branch and he was excellent. He was super informative, answered all our questions and made us feel very relaxed about the whole process. He even added abit of banter into the mix which was right up our street.
5/5
GoogleCalum was very professional- all organisation of viewing and the actual viewing have been faultless.
1/5
GoogleAn awful experience. We were led to believe that a property had been taken off the market. Many days of phone calls ensued, during which they were very vague and unhelpful. I was then told that there was another bid. This was given preference (even though it was exactly the same as ours). With four days to go before our intended move in date we have found ourselves with nowhere to go. Being about 12 years old, their agents don't seem to understand that these issues are quite serious. I would avoid this agency in both renting and buying. Useless, cold and inefficient.
Agent replied
I am sorry to hear that the service you received from our office has left you feeling dissatisfied. If you would like to discuss this further please don’t hesitate to contact me directly on james.dear@cjhole.co.uk or 01179634373, alternatively we do have a company complaints procedure and the details will be supplied upon request. Kind Regards James Dear
2/5
GoogleI was shocked with the service that I received from CJ Hole. We paid our deposit waited for a week to be told that we had lost the house and the landlord didn't want to deal with CJ Hole. I can not tell you how much of a waste of space this company is, if you read this review no matter how nice/cheap/perfect the house is do not go with this company they don't deserve it for there complete lack of ability to do the job that they claim their company does. Avoid at all costs.
Agent replied
I am sorry to hear that the service you received from our office has left you feeling dissatisfied. If you would like to discuss this further please don’t hesitate to contact me directly on james.dear@cjhole.co.uk or 01179634373, alternatively we do have a company complaints procedure and the details will be supplied upon request. Kind Regards James Dear
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about CJ Hole Southville
Has CJ Hole won any awards?
Yes. CJ Hole Southville won Gold in The Trusted Agent 2026 awards.
