Trusted Agent profile · Southsea

Reeds Rains, Southsea reviews

4.5

★★★★★ Excellent

121 reviews across 2 platforms

31 Marmion Road, Southsea, PO5 2AT

Reeds Rains,'s office in Southsea, at 31 Marmion Road, is rated 4.5 out of 5 across 121 reviews on two platforms, including 113 Google reviews rated 4.5.

Google logo

4.5 / 5

113

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southsea office, from every platform, shown as written. First names only.

5/5

Facebook

I have used Reeds Rains a couple of times. From renting to buying a house. Had a great experience and constantly always felt reassured. Ash not only has gone extra mile for me many times (we both know lol) he has taught me many things about properties too. Dan has always been helpful to me too. Can't thank all of you enough � xxx

Shu · 9 July 2018

5/5

Google

Professional and friendly estate agents who went above and beyond to help us with our recent house move. They’re excellent agents, trustworthy and genuinely nice people. Highly recommended!

Phoebe · 24 January 2020

Agent replied · 23 January 2024

Hey Phoebe, its been a journey to say the least! So glad we got there in the end! And would love to see the house when you are finished with it!

5/5

Google

Dan, just wanted a big thank you for helping my mum out at a very stressful time! I have recommended you to all my friends and family!

Sophie · 24 January 2020

Agent replied · 23 January 2024

Thanks Sophie.....its been a pleasure...

5/5

Google

Rented from this company almost went as smooth as poss would hope to rent from them again

Stephen · 23 January 2022

Agent replied · 23 January 2024

Thank you...your review is appreciated!!

5/5

Facebook

Good service from this team. Ashraf Ali was exceptional.

Zia · 20 March 2018

5/5

Google

Thank you for all of the help you provided during this stressful time!

Hannah · 24 January 2020

Agent replied · 23 January 2024

Thanks for the kind review, its appreciated!

5/5

Google

Helpful people ,prompt friendly service

Mel · 23 January 2021

Agent replied · 23 January 2024

Hello! Thank you for the kind review! We hope you are happy in your new home, however if you need anything do let us know! Thanks again.....RR

5/5

Google

Thanks for all the help Dan.

Will · 24 January 2020

Agent replied · 23 January 2024

Thanks.....and good luck in your new adventure!

5/5

Google

extremely happy with them

Negin · 24 January 2020

Agent replied · 23 January 2024

Thanks!

5/5

Facebook

ash was mega helpful. I got a good deal. I would recommend :D

Jon · 25 March 2018

1/5

Google

Not helpful

Ahmed · 14 April 2024

Agent replied · 23 January 2024

Morning Ahmed, I am sorry to read your review. However have you got the correct office/location??? I notice from your review history you have given a 1 start review to an estate agent in Rhyl North Wales at the same time?? This means you … More

1/5

Google

Gross rude

Shara · 14 April 2024

Agent replied · 29 April 2024

Hi Shara, I have spoken to the staff connected to the conversation you had with us and I am sorry the outcome was not more positive. The problem we have is that these kind of decisions are not the branch staff's to make. It is down to an outside reference provider. I suppose this forum is not the place to go any more specific but if you would like to email me at daniel.barrett@reedsrains.co.uk I would be more than happy to discuss further. Again and sincerely really sorry we were not able to help.

5/5

Google

Rating only, no written review.

Keira · 14 April 2023

Agent replied · 25 August 2024

Thank you!

5/5

Google

Rating only, no written review.

Sandra · 14 April 2023

Agent replied · 23 January 2024

Hey Sandra, Dan here...Thanks so much for taking the time to leave a review, you know all the staff here really like you and Neal!! And we are super happy you are back with us and in Portsmouth. Its a stunning home too so really pleased with the outcome.

5/5

Google

Rating only, no written review.

Frazer · 23 January 2023

Agent replied · 23 January 2024

Thanks for the review!!

1/5

Google

rude staff

Orhan · 23 January 2023

Agent replied · 23 January 2024

Crumbs....Very sorry to read this. Based on the above of course we cannot find you as a customer. Could you please email me directly at daniel.barrett@reedsrains.co.uk and explain what we have done wrong and how we can help rectify the situation. I understand we do not always get it right but would appreciate the opportunity of knowing who or what went wrong and making sure it does not happen again. Assuring you of our best intentions Dan Barrett Director.

5/5

Google

Rating only, no written review.

Melanie · 23 January 2022

Agent replied · 23 January 2024

WE like you too! Thanks Melanie....Its appreciated!

5/5

Google

Rating only, no written review.

Colin · 23 January 2022

Agent replied · 23 January 2024

Thanks for the review Colin.....I must say on behalf of all us....we like you and your missus!! Hope all is good in the new house!

5/5

Google

Rating only, no written review.

We · 23 January 2021

Agent replied · 23 January 2024

Thank you!!

2/5

Google

Rating only, no written review.

Denise · 23 January 2021

Agent replied · 23 January 2024

Hi Denise, I am sorry you have given us a 2 star review! However it appears you have given it to the wrong office! We are based in Southsea and the rented property you have left a review of is in Lancashire. By all means give us a call here in Portsmouth to discuss.....Thank you Dan

5/5

Google

Rating only, no written review.

Kara · 23 January 2021

Agent replied · 23 January 2024

Thanks for the review!

3/5

Google

Rating only, no written review.

Rosanna · 24 January 2020

Agent replied · 23 January 2024

Thanks for the kind review....

5/5

Google

Brilliant service!

Ashley · 24 January 2020

Agent replied · 23 January 2024

Thank you for the review it's appreciated!!

5/5

Google

Rating only, no written review.

Goły · 24 January 2020

Agent replied · 23 January 2024

Thanks for the review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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