5/5
TrustpilotPleasant experience
Efficient handling of administration process and friendly communication
Trusted Agent profile · Southsea · Hampshire
Beals Southsea reviews
★★★★★
2,093 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,093 reviews on three platforms, including 202 Google reviews rated 4.7.
Reviews
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with the Beals Team, all were friendly, efficient and courteous. Kirsty Booth visited and discussed options, and then took photos/measuremets along with showing potential buyers around the property etc and all times was professional and polite. She and the waterlooville team have been in contact throughout and made the sale less stressful. A massive thank you to Kirsty and the team for a wonderful experience so far. Would strongly recommend.
5/5
TrustpilotI’ve used Lauren and the team at Beals…
I’ve used Lauren and the team at Beals a few times now and always have a pleasant experience. Efficient, honest and reliable. Would strongly recommend.
Agent replied · 25 March 2024
Hi Mike, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!
5/5
TrustpilotThankyou to beales and lucy
After deciding to place my property on the market, my next decision was which estate agent to choose.I had been recommended beales and in particular Lucy one of their employees.After speaking with Lucy, I decided to place my trust in her and beales estate agency.My house has now been sold with thanks to Lucys professionalism, knowledge and character.I would definitely be recommending beales to anyone selling their home and in particular to ask for Lucy.
5/5
TrustpilotRental accommodation review
We found our experience with Beals excellent and stress free.Jade Goulding showed us around the flat. She was very careful to keep the social distancing at this difficult times. She was very polite helpful answering any questions we asked. She spoke to the landlord and asked a few questions we had. She helped us through every step in completing the necessary paperwork as this was the first time we have rented. She kept us informed as things progressed either by phone, email, or text.On the day of signing the contracts she went through everything to make sure we understood it all. A big thank you to Jade .A very big thank you to Jade Goulding.
5/5
TrustpilotGreat service
I have been under your management for 3 years at 3 Penrose Close in PortsmouthA great personal thank you to Maxine Maintainance team always helpful and to Lucy from lettings of London Road branch.Best of luck for the future.Maria Teresa Insegno
Agent replied · 25 March 2024
Thank you Maria for taking the time to review your experience! Maxine and Lucy were overjoyed to hear of your fantastic feedback
5/5
TrustpilotNatalia, you were amazing. Thank You
Natalia was very professional and helped me during the viewing. She highlighted every detail and made the procedure easy to understand. She was punctual and kept me informed throughout. Would be a pleasure to deal with her again in future.
5/5
TrustpilotBeals amazing team, Dan and Darren especially
Dan and Darren have worked wonders during the last 7 weeks. We were let down by a previous landlord 1 week before being due to move in and managed to get an offer accepted on a new house with beals the same day, the day of lockdown. We had massive issue with Honelet but Dan managed to get things sorted for us and was a pleasure to deal with. We are now 7 weeks later ready to pick up our keys and move in after they pulled a rabbit when it turned out 3 carpets were missing 5 days before move in day! Dan, Darren and the team at beals were a pleasure to deal with all the way through and always kept us updated....i really dont think we would of been able to move without them!! 5*
5/5
GooglePositive experience both letting for a few years and then selling my property with Beals. In particular Saskia and Stacey at Southsea branch ensured the property was marketed quickly, arranged many viewings and secured multiple offers within a week.
Agent replied · 26 March 2024
Hi Ian, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Saskia and Stacey they were very grateful! Have a good day :)
5/5
TrustpilotI cannot thank Jo Goddard enough
I cannot thank Jo Goddard enough. Quite simply, she single-handedly got our exchange and completion date confirmed, without her, I genuinely believe we would still be waiting.
5/5
TrustpilotRented Property search
Used Beals while looking for rented properties. Very reactive in my search plus showed me properties that fitted my wants. Staff - Leah was om time for viewings and dealt with all paperwork promptly and quick at getting answers. Fully recommend.
Agent replied · 25 March 2024
Thank you Darin for your fantastic review! The team in Park Gate really appreciate it
5/5
TrustpilotBillie was fantastic start to finish!
Billie was fantastic start to finish with our rental property. Always available to answer questions and meet us for second viewings! We felt very looked after and the property was in fantastic condition on moving.
5/5
GoogleWe signed up with Beaks Southsea after disappointing results from another agent in the town and we agree that this was the best decision. From the first meeting their professionalism was noted. No hesitation to sign up and they very quickly started showing the property..we sold and they continued to keep everyone updated with the progress. Exchange and completion imminent. Thank you Stacey, Maddy and Saskia.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotWonderful experience from start to…
Wonderful experience from start to finish. Jay and Ollie were great! They Made what is usually a stressful timeVery enjoyable. Very friendly yet very professional A*
Agent replied · 25 March 2024
Hi Hayley, Thank you for your lovely review. Feedback like this means the world to us. Jay & Ollie were delighted to hear you had such a great experience with us! We hope you have a great day! :)
1/5
TrustpilotIncredibly bad
I’ve had an offer on my house since November. First they told me the buyer was a cash buyer. Presumably to get the deal. Then when this ‘cash buyer’ took out a mortgage, the sale ground to a halt. When I asked them to speed things up, they tried to pin the delay on me. They also asked me for £500 for the buyer to compensate him for the delay - unbelievable! Their nominated solicitors are also incompetent. Asking for the same information over and over again. When I seek updates, neither Beales or their solicitors respond to calls & emails. I had to threaten to pull the house off the market just to get someone to call me. There was a bit of activity as a result. After that, silence again. My experience with Beales is that of sitting in an information vacuum for almost 5 months, being duped into a sale to a ‘cash buyer’ (who wasn’t at all), and suffering both their and their solicitor’s incredible incompetence, including repeated requests for the same documents. And still, no sign at all of a date for exchange of contracts, let alone completion.
4/5
TrustpilotTo say Phoebe Hilton has gone above and…
To say Phoebe Hilton has gone above and beyond her role as an agent would still not give her the credit she deserves, she has absolutely been amazing on how she has help me find a property after losing one a day before I should of got the keys... she has kept me in the loop on progression throughout my finding a property, she truly has been outstanding so thank you Beals for employing an outstanding person, I would certainly recommend Phoebe and Beals.. thank you once again Samantha Parker
5/5
TrustpilotI've dealt with Dan Frogely and his…
I've dealt with Dan Frogely and his team for several years now, and can always rely on them for a great service. There is always someone on hand to help and provide good, honest, professional advice. Top notch, thanks guys!
5/5
TrustpilotCan’t thank Hayley Gooding enough
Can’t thank Hayley Gooding enough. She helped trace a previous tenant to recover damages. Turned what could of been a disaster into an easy experience with great outcome, thank you!
Agent replied · 25 March 2024
Thank you, Paul, for reviewing your experience at Beals Head Office! Hayley will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day!
5/5
TrustpilotEasy smooth process
As a first time buyer, the process couldn't have been easier thanks to Lily, Kirsty, Stacey and the whole team really. From the viewing of my new property to receiving the keys, I never had an issue. Always felt welcome when going into the store to speak to them and and always so friendly on the phone. It wasn't stressful at all and if you are a first time buyer, you can relax and they will take care of things and keep you in the loop at all times on how the process is going. Thanks again
5/5
TrustpilotFantastic service
Fantastic service , friendly and helpful thank you Lucy Watt you made a stressful time excellent
Agent replied · 25 March 2024
Hi Sara, thank you ever so much for your lovely feedback. Lucy will be delighted. We hope you have a great day!
5/5
Trustpilot5* Professional Service
We initially made a massive mistake and put our house on the market with Purple Bricks and after receiving apauling service from PB a family member recommend Beals. We cannot recommend Joe Lucas and his team enough! Ben came to value our property and take photographs, he took his time and was so professional throughout and the difference in marketing standards compared to PB was a different class. The team in the office are always on hand, they provide regular updates, return any calls promptly and are extremely helpful wether it's a member of the sales or lettings team answering the phone. They have managed to sell our property in less than two months which is quite an achievement over the quieter Christmas period. Joe has dealt with negotiating the offer from our buyer in a highly professional manner. We would only use Beals in the future for any sales or lettings and highly recommend Joe and his team!
5/5
TrustpilotBeals+ Emma Bedford
Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma
Agent replied · 25 March 2024
Hi Dean, Thank you so much for sharing your feedback with us. Emma & the entirety of the team were delighted to hear this. We hope you have a great day!
5/5
TrustpilotThank you so much to Lauren for your…
Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*
Agent replied · 25 March 2024
Hi Ceri, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!
5/5
TrustpilotExcellent service from Robyn
Excellent service from Robyn. Very attentive. 10/10
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