Beals Southsea reviews

★★★★★ 5/5

Trustpilot

Rental accommodation review

We found our experience with Beals excellent and stress free.Jade Goulding showed us around the flat. She was very careful to keep the social distancing at this difficult times. She was very polite helpful answering any questions we asked. She spoke to the landlord and asked a few questions we had. She helped us through every step in completing the necessary paperwork as this was the first time we have rented. She kept us informed as things progressed either by phone, email, or text.On the day of signing the contracts she went through everything to make sure we understood it all. A big thank you to Jade .A very big thank you to Jade Goulding.

Linda · 13 June 2020

★★★★★ 5/5

Trustpilot

Natalia, you were amazing. Thank You

Natalia was very professional and helped me during the viewing. She highlighted every detail and made the procedure easy to understand. She was punctual and kept me informed throughout. Would be a pleasure to deal with her again in future.

Shaheer · 12 August 2024

★★★★★ 5/5

Trustpilot

Quick, efficient and friendly

Quick, efficient and friendly service from Luca.

Lucy · 15 October 2026

★★★★★ 5/5

Trustpilot

Great service

I have been under your management for 3 years at 3 Penrose Close in PortsmouthA great personal thank you to Maxine Maintainance team always helpful and to Lucy from lettings of London Road branch.Best of luck for the future.Maria Teresa Insegno

Maria · 13 December 2021

★★★★★ 5/5

Trustpilot

Billie was fantastic start to finish!

Billie was fantastic start to finish with our rental property. Always available to answer questions and meet us for second viewings! We felt very looked after and the property was in fantastic condition on moving.

Hannah · 28 October 2024

★★★★★ 5/5

Google

Positive experience both letting for a few years and then selling my property with Beals. In particular Saskia and Stacey at Southsea branch ensured the property was marketed quickly, arranged many viewings and secured multiple offers within a week.

Ian · 26 March 2022

★★★★★ 5/5

Trustpilot

Beals amazing team, Dan and Darren especially

Dan and Darren have worked wonders during the last 7 weeks. We were let down by a previous landlord 1 week before being due to move in and managed to get an offer accepted on a new house with beals the same day, the day of lockdown. We had massive issue with Honelet but Dan managed to get things sorted for us and was a pleasure to deal with. We are now 7 weeks later ready to pick up our keys and move in after they pulled a rabbit when it turned out 3 carpets were missing 5 days before move in day! Dan, Darren and the team at beals were a pleasure to deal with all the way through and always kept us updated....i really dont think we would of been able to move without them!! 5*

Phil · 13 May 2020

★★★★★ 5/5

Trustpilot

Rented Property search

Used Beals while looking for rented properties. Very reactive in my search plus showed me properties that fitted my wants. Staff - Leah was om time for viewings and dealt with all paperwork promptly and quick at getting answers. Fully recommend.

Darin · 2 December 2021

★★★★★ 5/5

Google

Me and my friends have been searching for a while for a student property which Holly has supported us all the way through. She has been so much help I would definitely recommend

Mia · 15 April 2026

★★★★★ 5/5

Google

We signed up with Beaks Southsea after disappointing results from another agent in the town and we agree that this was the best decision. From the first meeting their professionalism was noted. No hesitation to sign up and they very quickly started showing the property..we sold and they continued to keep everyone updated with the progress. Exchange and completion imminent. Thank you Stacey, Maddy and Saskia.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 20 June 2022

★★★★★ 5/5

Trustpilot

Wonderful experience from start to…

Wonderful experience from start to finish. Jay and Ollie were great! They Made what is usually a stressful timeVery enjoyable. Very friendly yet very professional A*

Hayley · 11 July 2023

★★★★★ 5/5

Trustpilot

A good company to work with

Reliable, helpful, trustworthy, attentive to my needs.

Jeffrey · 12 October 2026

★★★★★ 5/5

Trustpilot

I've dealt with Dan Frogely and his…

I've dealt with Dan Frogely and his team for several years now, and can always rely on them for a great service. There is always someone on hand to help and provide good, honest, professional advice. Top notch, thanks guys!

Sean · 2 August 2024

★★★★★ 1/5

Trustpilot

Incredibly bad

I’ve had an offer on my house since November. First they told me the buyer was a cash buyer. Presumably to get the deal. Then when this ‘cash buyer’ took out a mortgage, the sale ground to a halt. When I asked them to speed things up, they tried to pin the delay on me. They also asked me for £500 for the buyer to compensate him for the delay - unbelievable! Their nominated solicitors are also incompetent. Asking for the same information over and over again. When I seek updates, neither Beales or their solicitors respond to calls & emails. I had to threaten to pull the house off the market just to get someone to call me. There was a bit of activity as a result. After that, silence again. My experience with Beales is that of sitting in an information vacuum for almost 5 months, being duped into a sale to a ‘cash buyer’ (who wasn’t at all), and suffering both their and their solicitor’s incredible incompetence, including repeated requests for the same documents. And still, no sign at all of a date for exchange of contracts, let alone completion.

Chris · 17 March 2020

★★★★★ 5/5

Trustpilot

Can’t thank Hayley Gooding enough

Can’t thank Hayley Gooding enough. She helped trace a previous tenant to recover damages. Turned what could of been a disaster into an easy experience with great outcome, thank you!

Paul · 6 March 2023

★★★★★ 4/5

Trustpilot

To say Phoebe Hilton has gone above and…

To say Phoebe Hilton has gone above and beyond her role as an agent would still not give her the credit she deserves, she has absolutely been amazing on how she has help me find a property after losing one a day before I should of got the keys... she has kept me in the loop on progression throughout my finding a property, she truly has been outstanding so thank you Beals for employing an outstanding person, I would certainly recommend Phoebe and Beals.. thank you once again Samantha Parker

Samantha · 6 March 2020

★★★★★ 5/5

Trustpilot

Excellent service from Robyn

Excellent service from Robyn. Very attentive. 10/10

Katrina · 10 October 2026

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service , friendly and helpful thank you Lucy Watt you made a stressful time excellent

Sara · 27 February 2024

★★★★★ 5/5

Trustpilot

Easy smooth process

As a first time buyer, the process couldn't have been easier thanks to Lily, Kirsty, Stacey and the whole team really. From the viewing of my new property to receiving the keys, I never had an issue. Always felt welcome when going into the store to speak to them and and always so friendly on the phone. It wasn't stressful at all and if you are a first time buyer, you can relax and they will take care of things and keep you in the loop at all times on how the process is going. Thanks again

Richard · 6 February 2020

★★★★★ 5/5

Trustpilot

Beals+ Emma Bedford

Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma

Dean · 14 September 2023

★★★★★ 5/5

Trustpilot

5* Professional Service

We initially made a massive mistake and put our house on the market with Purple Bricks and after receiving apauling service from PB a family member recommend Beals. We cannot recommend Joe Lucas and his team enough! Ben came to value our property and take photographs, he took his time and was so professional throughout and the difference in marketing standards compared to PB was a different class. The team in the office are always on hand, they provide regular updates, return any calls promptly and are extremely helpful wether it's a member of the sales or lettings team answering the phone. They have managed to sell our property in less than two months which is quite an achievement over the quieter Christmas period. Joe has dealt with negotiating the offer from our buyer in a highly professional manner. We would only use Beals in the future for any sales or lettings and highly recommend Joe and his team!

Kirsty · 22 January 2020

★★★★★ 5/5

Trustpilot

Excellent

Excellent. Clear communication and quick response.

Annabel · 14 October 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Lauren for your…

Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*

Ceri · 23 May 2023

★★★★★ 5/5

Trustpilot

Freddie is a star

I've viewed a couple of flats with Freddie lately and what a credit he is to your company. He listened to my requirements and was very knowledgeable about the properties. He is warm and friendly while being professional and clear. It made me feel good about working with Beals during this difficult time of transition for me. Freddie was also supportive and positive when talking further about my housing situation, he is outstanding.

Hayley · 25 September 2021