Every review we hold for the Southsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant from start to finish, all the staff are very welcoming and friendly. Stacey was very easy to contact and helpful in every aspect (even after completion). I would 100% recommend Beals.
Humraj · 26 March 2023
Agent replied · 26 March 2024
Thank you, Humraj, for reviewing your experience at Beal's Southsea Office! Stacey and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
★★★★★ 5/5
TrustpilotBoth Ben and Lucy were highly…
Both Ben and Lucy were highly professional in all dealings with the letting of my property. They paid extra care with the marketing and viewings of my house, including updating of photos online as decorative work was completed. They kept me updated on feedback from viewings and were a constant source of reassurance and ideas, ready to adapt to the market as needed to ensure a good tenant was put in place for me.I found them equally knowledgeable, professional and indeed most helpful in securing a tenant. Though Ben is the manager, I found Lucy to be of equal capacity and her friendly, helpful manner could easily be transferred to a managerial role.I am most happy with the service Beals has provided me.
Katina · 21 December 2020
★★★★★ 5/5
TrustpilotMuhammad has been brilliant the whole…
Muhammad has been brilliant the whole journey so far. He's gone the extra mile to help facilitate our move.
Dave · 20 February 2024
Agent replied · 23 August 2024
Hi Dave, Thank you so much for sharing your feedback with us. Muhammad was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotFull management service
We have been using Beal's full management services for over 7 years now. They have always been very professional, polite, and go out of their way to help. We very much appreciate the fact that they actually carry out the periodic inspections and send a detailed report along with photos. Not all agents provide this although they are supposed to. I wanted to thank Dan Frogley who has been a key contact for us from the beginning, and he is always willing to give his time to provide his expert advice as we build and expand our portfolio. I also wanted to thanks Molly Mae-West for being quick to respond and always happy to arrange for quotes for remedial works. Molly is friendly and very helpful. I can honestly say I sleep better knowing that Beal's are looking after our properties. Keep up the excellent work Beal's and we look forward to handing over more properties in the future to be managed by yourselves.
Amit · 20 November 2020
★★★★★ 5/5
GoogleMy experience with Michael was both professional and informative, I had an idea in mind and Michael showed me avenues I'd never even thought about.
Olive · 27 September 2023
Agent replied · 26 March 2024
Hi Olive, thank you for taking the time to review your experience with Beal's Southsea. Michael will be delighted to hear this! Have a good day :)
★★★★★ 5/5
GoogleRebecca was so lovely and so kind helping me with my property search. Would highly recommend her to everyone she is an asset to Beals.
Don · 27 September 2023
Agent replied · 26 March 2024
Hi Don, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotHelpful estate agents
First estate agent who has been helpful, quick and communicative. Billie from Beals Southsea was amazing as well as the rest of the team. Easy and quick move as well as their repair request system which is just excellent.
Stuart · 20 September 2024
★★★★★ 5/5
TrustpilotKatie has been the one
Katie has been the one, she is outstanding at her work and goes above and beyond to get Things dealt with, Without her, we would not be completed before Xmas thank very much
Shelley · 19 December 2024
★★★★★ 5/5
TrustpilotPotential buyer
I am currently in the process of buying a property and have found the perfect one with Beals, the only problem I have is I do not have a buyer for mine yet! Angel has been an amazing support so far through my journey and has always been at hand to answer any queries that I have. She is so approachable, patient and professional and am so thankful to her for there when I need her.
Sarah · 9 September 2021
★★★★★ 5/5
TrustpilotMy experience with Beals estate agents north end
My experience with Beals estate agents north end was exceptional… professionalism was at its highest standard down to its very core thanks to the brilliant service provided by Lucy and jasmine, both willing to go above and beyond to help assist with all that was asked . I feel confident and happy with the knowledge provided by these two amazing colleagues of Beals where every query was met and that I will have no trouble seeking future property’s and passing them on to future potential tenants , they were honest and upfront and expectations were met, very happy customer.
Chaz · 1 March 2023
Agent replied · 25 March 2024
Thank you, Chaz, for reviewing your experience at Beal's North End Office! Lucy and Jasmin will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
★★★★★ 5/5
Trustpilot👏🏻 Jade
From start to finish, I found Jade to be nothing but professional. She kept me in the know for the whole process, and throughout she was always polite and friendly. She listened to exactly what I wanted and agreed on a property after on showing me one other. Her attention to detail was first class, and the bottle of Moët and card she had waiting for me when I moved in was a fantastic final touch which went a long way. Thanks Jade!
Andrew · 7 October 2020
★★★★★ 5/5
TrustpilotMaxine Faulkner
I was due to start a job in Australia, I'd sold my furniture and given notice and then covid-19 hit. Consequently, I lost my job, was sleeping on the floor and suddenly had no income. Unfortunately, I had to go on Universal Credit which barely covered rent. I was behind by a month and have been since. Every person I spoke to at Beales treated me inhumane and treated me like it was my fault when quite clearly covid was affecting a lot of people. I spoke to around 4 different people and although some worse than others, I received little understanding.Then I had issues with the bathroom where I couldn't use it for around 6 weeks. During this time, I was speaking with a lady named Maxine Faulkner. She restored my faith in your business. Not only helping with the situation, which proved to be tricky conversing with several external plumbers etc. She took time to communicate with me on a human level with common decency. She bought up my circumstances and said she completely understood and I needn't worry. She offered her support in whatever way I needed.It is such a shame, that in a time when the world needs a little more human care, that not everyone in Beales was able to do so. However, Maxine is the sole reason I gave a high review.
Shane · 29 September 2020
★★★★★ 5/5
TrustpilotHad a great experience with Beals
Had a great experience with Beals. Was looking for properties for quiet a long time. I have approached Beals on the 21/2/2023, we got a house viewing appointment on the 22/2/2023, we agreed to go forward with the property on 23/2/23. It was very quick. We are so happy and pleased that we have approached Beals. It was very nice customer service from the team. They have a very efficient team especially Mr.Adrian Much appreciated. I would really recommend Beals to my friends.Thank you
Ashitha · 24 February 2023
Agent replied · 25 March 2024
Hi Ashitha, Thank you ever so much for taking the time to review Beal's Shirely Office. Adrian and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotFantastic Experience
Natalia was absoloutely instrumental in helping my wife and I land a fantastic five-bed rental house over the last couple of months, we were literally lost until she scooped us up and sorted us out, can't rate the experience highly enough. thanks so much!
Ben · 19 June 2024
★★★★★ 5/5
TrustpilotThank you
Beals Estate Agents Southsea, has been brilliant throughout our stay for 4 years at one of their rented properties. My family was well looked after for any issues that would crop up. I would specifically like to mention a member of staff, Maxine Faulkner who always walked an extra mile and ensured our issues were actioned promptly, efficiently and effectively. At times of uncertainty during the ongoing Pandemic Maxine was very helpful to us with one of the Electric lights in the property not working and was in constant touch through emails and ensured work was carried out. A big Thank you to Maxine and all the staff at Beals including their Maintenance team.Best wishes,Anthony Pereira MBE
Tony · 17 September 2020
★★★★★ 5/5
TrustpilotAppreciation of all the staff at Beals letting agents
Beals letting agents at Southsea have been looking after both my flats in the area for a number of years and have always dealt with any issues effectively that have arisen and there has been a few of late. There response to any problems have been prompt and efficient as can be verified by my previous tenant who has just vacated the property after 4 happy years in residence. This was due to the expanding requirements of their family and the need for a larger property.As a landlord it gives a huge piece of mind knowing that your properties and tenants are well looked after in the way that Beals staff have. I would like to say a special thank you to Maxine Faulkner (senior associate) who has been a valiant trooper in her efforts to resolve difficult situations.
Jackie · 17 September 2020
★★★★★ 5/5
TrustpilotThank you Beals.....especially Katie!
It's been a long time since I had any dealings with Estate Agents and I was dreading it. I needn't have worried. Katie at Beals has been absolutely fantastic. She couldn't have been more helpful and I felt that I could trust her completely. She's an asset to Beals (I hope they realise) and I don't hesitate in recommending her. If you use Beals - ask for Katie! The rest of the team have been excellent too - from answering the phone to negotiating (thanks Ben - great job!). All highly recommended - thank you.
Eric · 15 September 2020
★★★★★ 5/5
TrustpilotGreat experience buying through Beals
Great experience buying through Beals, Louise was so approachable and answered any queries quickly and efficiently. Highly recommend.
Rupert · 21 February 2024
Agent replied · 23 August 2024
Hi Rupert, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
Trustpilotexcellent communication and care
All my communication with all the staff at Beals estate agent have been very pleasant and courteous.A special thanks to Holly Woodings. She has been very friendly and helpful, excellent communication and really going beyond her duties to help. Many thanks
Tawfik · 8 August 2024
★★★★★ 5/5
TrustpilotBeals letting and management
From managing my rental each month through to selling the property Beals have been so helpful. I've used their financial services with Tracy arranging buy to let mortgages and renewals, Alex arranging insurance (and doing so whilst he was on holiday for me). Oliver looking after any issues I've had through to using recommend solicitors. Beals have helped me navigate the intricacies of month to month issues and very notably navigated me through ending the tenancy and selling my property. I cannot recommend highly enough how professional throughout the team at Beals has been.
Paul · 17 February 2023
Agent replied · 25 March 2024
Hi Paul, thank you for reviewing your experience with Beal's! Tracy, Alex, Oliver and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
★★★★★ 5/5
TrustpilotI cannot thank Jo Goddard enough
I cannot thank Jo Goddard enough. Quite simply, she single-handedly got our exchange and completion date confirmed, without her, I genuinely believe we would still be waiting.
Oliver · 4 June 2026
★★★★★ 5/5
TrustpilotI’ve used Lauren and the team at Beals…
I’ve used Lauren and the team at Beals a few times now and always have a pleasant experience. Efficient, honest and reliable. Would strongly recommend.
Mike · 29 August 2023
Agent replied · 25 March 2024
Hi Mike, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with the Beals Team, all were friendly, efficient and courteous. Kirsty Booth visited and discussed options, and then took photos/measuremets along with showing potential buyers around the property etc and all times was professional and polite. She and the waterlooville team have been in contact throughout and made the sale less stressful. A massive thank you to Kirsty and the team for a wonderful experience so far. Would strongly recommend.
Neale · 7 September 2021
★★★★★ 5/5
TrustpilotThankyou to beales and lucy
After deciding to place my property on the market, my next decision was which estate agent to choose.I had been recommended beales and in particular Lucy one of their employees.After speaking with Lucy, I decided to place my trust in her and beales estate agency.My house has now been sold with thanks to Lucys professionalism, knowledge and character.I would definitely be recommending beales to anyone selling their home and in particular to ask for Lucy.
Mrs · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
