Trusted Agent profile · Southsea · Hampshire
★★★★★
2,049 reviews across 3 platforms
13 Clarendon Road, Southsea, Hampshire, PO5 2ED
Part of Beals, see every office.
Beals's office in Southsea, Hampshire, at 13 Clarendon Road, is rated 4.8 out of 5 across 2,049 reviews on three platforms, including 162 Google reviews rated 4.7.
Every review we hold for the Southsea office, from every platform, shown as written. First names only.
5/5
TrustpilotThe service we received from Annie
The service we received from Annie, Aisha and the team was fab. They helped make sure we got the properly that was right for us and the process couldn't have been smoother. Would highly recommend.
Hi Alana, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
GoogleAlways very helpful and professional. Rebecca is always going extra mile to make sure that customers will leave happy.
Hi Elen, thank you for taking the time to review your experience with Beal's Southsea. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotCouldn’t have been any better
Couldn’t have been any better, Kelsey was very professional and so helpful, she turned a very stressful experience into a pleasant one.
Hi Sherri, thank you ever so much for your lovely feedback. Kelsey will be pleased to hear this! We hope you have a great day!
5/5
TrustpilotJade is extremely knowledgeable
Jade is extremely knowledgeable, answering all the questions I had. She’s both professional and friendly, making what can be a difficult experience easier.
Hi Renae, Thank you for your lovely review. Feedback like this means the world to us. Jade and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotBeals letting department
I recently instructed beals letting dept to rent my house, Lucy was a breath of fresh air, very helpful and knowledgeable, reasonable charges for full management.
Hi Mr Meredith, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We are so glad Lucy was able to provide a great experience for you! We hope you have a great day.
5/5
TrustpilotVery happy with the service
Jess is a star, we had to start renting while travelling abroad and she has made everything to make the process as easy as possible and was always ready to help and answer questions.
5/5
TrustpilotI have Found Beals to be a very…
I have Found Beals to be a very competent agency, managing all aspects of of properties to a good standard. Especially Mollie, who’s great in the Maintence division handling all cases to an excellent standard.
5/5
GoogleCurrently getting our second house with Beals for university as four students and the business has made it very easy for us to go through the process thanks to Jasmine. Would reccomend for students.
Hi Tim, thank you for taking the time to review your experience with Beal's Southsea! Feedback like this means the world to us. Have a good day :)
5/5
TrustpilotCharles is an exceptional professional.
Charles is an exceptional professional. He was very informative and helpful and had a lot of knowledge about the area. I was such a pleasure to talk with him.
Hi Jaime, Thank you ever so much for taking the time to review Beal's. Charles and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotMohammed is the best agent ever!
Mohammed will work with you to make your desires a reality, he is very professional, experienced and helpful. At beal’s their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and other family members. When I am looking to buy again I will not hesitate to call Mohammed.The best real estate company I have ever dealt with, Highly recommend.
Thank you, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
5/5
TrustpilotTop Estate Agents thank you James
We recently completed our sale and purchase through Beals this year and from start to finish we were impressed by the support and advice given to us, especially by branch manager James. In what is a very stressful process, James made it all that bit easier and was always on the phone or by email to assist where he could to make the journey to moving day smoother and more efficient. We can't thank James enough!
5/5
GoogleI have been offering rooms & properties from my portfolio with SHELBY CAMRA at Beals in Southsea for over two years now, I can thoroughly recommend Beals and in particular, Shelby does a great job ! She is always happy, communicative, engaging, calls me back, and goes the extra mile to rent a property - keeping me very happy ! If you are looking to rent a property or rent out a property, I suggest you go and see SHELBY.PositiveResponsiveness, Quality, Professionalism, Value
Thank you David for taking the time to leave a review based on your experience in our Southsea office with Shelby. She will be very happy to hear your positive feedback she definitely is a star! Have a great day
5/5
GoogleRebecca was very helpful and informative. She gave me great advice and was very patient. 100% would recommend.
Hi Emily, thank you for taking the time to review your experience with Beal's Southsea. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotMassive thank you!
Massive thank you to Oli and his team, particularly Katie for all their help selling our property. Professional with great service. Highly recommended
Hi Tara, thank you for taking the time to review your experience with Beal's. Oliver and Katie will be delighted to hear this! Have a good day :)
5/5
TrustpilotWonderful experience
Wonderful experience had at Beals estate agents. Maya was really friendly and helpful in finding me a the right rental property.
Hi, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLucy Watt, Beales Estate Agents
The service I received from Lucy Watt was excellent. From the first phone call she guided me through the process every step on the way in a confident, efficient and friendly manner. Always there at the end of the phone if I had a question or query, explaining everything in a clear and knowledgeable way. Would definitely go back to Lucy again. Excellent service. Thank you Lucy you made it all so easy.
5/5
TrustpilotExcellent Service
Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!
5/5
TrustpilotVery impressed
I was given very good advice and information and was not pressured into making decisions on the day. Everything was explained fully and I was confident in choosing this company to manage my property
5/5
TrustpilotI had a really professional and…
I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.
Hi Gosport Automotive, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
GoogleThank you Rebecca! she couldn't have wanted to help more. Would 100% come back to Beals again.
Hi Teresa, Thank you so much for sharing your feedback with us. Rebecca was delighted to hear this. We hope you have a great day!
4/5
TrustpilotHad a good overall experience
Had a good experience. On initial pictures of the property felt they could have been better. Did ask for new pictures which they would have happy completed but did needn’t need them in the endFelt the question of reducing the price was a little early. Again this was not needed. Staff were very helpful and friendly. Kept me up to date very efficiently. Would use them again to sell future properties felt a valued customer
5/5
TrustpilotLucy from the north end branch has…
Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****
Hi Alex, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotOur Beals Agent was excellent.
Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.
Hi Luke, Thank you for your lovely review. Feedback like this means the world to us. The team will be delighted to hear this! We hope you have a great day! :)
1/5
TrustpilotAbsolute Garbage Company
On the day me and my housemates were due to move in, we were given our contract and this is when we learned that the price listed on the Beals website was innaccurate. Due to it being such short notice we were pressured to accept this and move in anyway, otherwise one of us would have essentially been rendered homeless.Once we started living there, we learnt that the walls were full of holes that allowed pests in during the winter; half the cooking equipment is barely functional; the bathtub was falling apart since day one; there are several floorboards that are loose or missing; and the garden was in a state that Bealls themselves described as "unlivable" condition. When they finally did hire someone in to fix the garden, they left behind ten bin bags worth of garbage. They said they would come back for it, but never did.Conversations with the landlord (on the rare ocassion he was available) suggest he has never even seen the property he rented to us.On top of all this, when Beals staff come to do viewings for future clients, they complain to us about the above issues as if they are our fault.Overall, renting from Beals has not been a great experience for me.
Hi AA, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
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