Every review we hold for the Southport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing service as a first time landlord. Andrea explained everything thoroughly and I felt very at ease letting my property for the first time. I'm so pleased Flexi agent are now doing lettings. Would highly recommend Andrea & her team!
Natalie · 10 November 2022
Agent replied · 8 June 2023
Thank you Natalie, what a lovely review - thank you! The Flexi-Team
★★★★★ 5/5
GoogleThanks to Mariyah Uddin for all her splendid work supporting us in finding a new home. Also thanks to Sales Progressor Jacquie Stewart who helped us finally complete against all the odds!
Roy · 19 July 2023
Agent replied · 8 June 2023
Thank you Roy for your kind review! The Flexi-Team
★★★★★ 1/5
TrustpilotInitially good then turned bad
Initially was a good experience then when our buyer dropped out Vicki showed no compassion or care to our situation. She was just matter of fact I guess living up to what ppl believe an estate agent to be . Very disappointed
Wayne · 27 July 2022
Agent replied · 6 July 2023
Hi Wayne, We are really disappointed at receiving this review to say the least. Whilst we understand that it is frustrating and upsetting when things happen that is out of everyone’s control, we cannot prevent a vendor from wanting to resell a property when a chain breaks down. Vicky is an invaluable member of our team and is far from matter of fact. We always try and keep a chain together and have many clients in grace periods from empathetic vendors, unfortunately we couldn’t prevent this property from going back on the market.
★★★★★ 5/5
GoogleI would love to recommend Flexi-Agent as a means of selling your property as they are efficient, devoted, caring and excellent team, especially Rachel who set up our Open Day and sold our property for us. A big thank you.
Debbie and Marius
Debbie · 8 June 2022
Agent replied · 8 June 2023
What a brilliant review - thank you Debbie & Marius! Team-Flexi
★★★★★ 5/5
GoogleVery happy with the outstanding service from Flexi-Agent with selling my house, very professional and thorough. Sophie came to value the house, she was very friendly and valued at a higher price than a previous estate agents we had come in, who clearly undervalued considering Flexi-agent managed to sell above the asking price which we are made up with. Chloe and Amy were also very friendly and helpful, keeping me updated throughout. Would definitely recommend.
Shan · 8 June 2022
★★★★★ 5/5
GoogleI am currently in the process of buying a house with Flexi- agent. The team have been really efficient in answering messages, arranging viewings and answering general queries. Mariyah has been my point of call up to now and has been superb. I have just been handed over to Jacquie who has been equally as helpful. Thanks for your help to date.
Alice · 24 August 2023
★★★★★ 5/5
TrustpilotThe estate agents with ethics!
I can’t thank Beth and Sophie enough at Flexi Agent. I have kept in touch with Beth for some time, hoping to relocate to Southport.Not knowing the area I was a complete novice with regards to the estate agents in the area. Beth has always gone above and beyond, responding to emails or telephone calls quickly and professionally. She is lovely in her mannerisms and gives purchases the feeling that Flexi Agent cares about customers and has good moral standards.Unfortunately this isn’t something we’ve experienced throughout our house search journey.We’re absolutely thrilled to finally be purchasing through Flexi Agent. We have complete faith in them guiding us through this stressful period.I can’t recommend them enough!
Paula · 23 August 2021
★★★★★ 5/5
GoogleRachel went the extra mile and worked late to secure a great offer on our house. She couldn’t have been more supportive or helpful. We hope Flexi Agent realise what a great hard working employee they have in Rachel.
Helen · 10 November 2022
Agent replied · 8 June 2023
Thank you Helen for your lovely review! Rachel is very happy to receive your wonderful comments! She is a great asset of the company! The Flexi-Team
★★★★★ 5/5
GoogleFlexi Agent definitely does exactly 'what it says on the the tin' Truley flexible and efficient! Jack and family, Joanne, Amy, Ryan, Dan, Ruth, Luke, Jackie in sales, Bradley and the others in lettings office, all the representatives that …
Rupert · 25 March 2026
★★★★★ 5/5
GoogleJulie was great to work with and helped us to secure a great offer on the sale of a family home, taking the stress away from us!
Laura · 16 April 2025
★★★★★ 5/5
GoogleJulie was amazing. As a buyer I felt looked after and a valued client, two things missing from a lot of agents these days. Constant communication, advice and assistance made the whole experience so much better than other agents. It has been a pleasure to have Julie on my side.
Andrew · 28 April 2024
★★★★★ 5/5
GoogleWow, Very impressive
The first time called up asking about the house (that I have now purchased) mariyah answered, very helpful and friendly on the phone, dealing with the house that I wanted to buy, couldn’t fault, they kept in touch and put an offer in that got accepted
Then Jacquie deals with the process of the house, what a lovely lady she is! She was on the phone to me with every single update that she knew, making sure I got the best price that I could afford! She made sure the process was as smooth as possible!
Flexi Agent is so lucky to have this lady working for them!
What a fantastic company with a friendly, hard working team behind them! Would highly recommend
Charlie · 1 June 2023
Agent replied · 8 June 2023
Thanks Charlie for your kind review! Your comments have been passed to Mariyah & Jen :) The Flexi-Team
★★★★★ 5/5
TrustpilotI’ve read through some of the reviews
I’ve read through some of the reviews. I was actually shocked at some of the negative responses. This has not been my experience at all. Sophie came to my property she sat down with me talked to me about what I wanted. Not in the least bit pushy, professional, friendly. A pleasure to have her in my home! I’d only booked the appt. to see what my house was worth. As I was pleased with the valuation I went for the sale. My house was live by the end of the day. The next morning I had 6/7 people interested. Flexi then asked me could I do viewings that next day. They did everything for me. I had been dreading showing families round - I had to leave my house for 2 hours (that’s was it) I then had three offers. They made this process I was dreading easy. They are always there to answer questions. Trust me I have many! Now I’m busy trying to find my new home. I’d recommend them any day of the week. I also read that the Jack was rude, this baffles me as I spoke to him on the phone and I just thought he’s pleasant keen business man. Surely this is what people want when trusting someone to sell their home?! Flexi agent gets my vote any day of the week.
D · 19 June 2021
★★★★★ 5/5
GoogleMariyah at Flexi Agent has gone above and beyond to help in my search for the perfect bungalow. She’s been professional every step of the way and continues to be so. Nothing has been too much trouble for her. I would highly recommend Flexi Agent to anybody looking to sell or to buy. Thank you Mariyah.
Anna · 18 December 2023
★★★★★ 5/5
GoogleThis was our first time selling our property so we were nervous .
So happy that we didn’t have to worry or stress as Ryan sorted out everything and was a pleasure to deal with.
I can honestly say flexi agent and their staff are so helpful and professional .
Sue · 26 December 2025
★★★★★ 5/5
GoogleI can only say thank you to all the staff at Flexi Agent for everything they did recently, selling my aunts house.
I left all the viewing arrangements to them, the house was sold in less than two weeks! I took their advice on their solicitor Cook &Talbot in Albert Road, the whole thing was done in around three months.
So thank you Sophie, Rachel and all the team for making what was an extremely difficult time so much easier. I am in no hurry to do it all again, but if I have to ................... I will be back!!
John · 8 June 2021
★★★★★ 5/5
Trustpilot10/10 for Flexiagent Customer Service. Southport House Sale.
We put the house sale with Beth and Sophie at Flexiagent in Southport because they have an in depth knowledge of the local market and their Marketing is top-class. They kept me in touch with exactly what was happening and when - and took the time to explain why they were doing what they were doing and what the benefits were. They are helpful and professional and their communication and speed of response are excellent. They were able to expedite a rapid sale and I would recommend them as first choice for property sales in Southport. 10/10
Mark · 9 May 2021
★★★★★ 5/5
GoogleMariyah of Flexi-Agent what can I say but a massive thank you ever so much for what outstanding customer service you have provided for myself and my Fiancée.
It's a stressful enough time trying to sell your house and relocate, but it's extra stressful when that relocation is from the northwest down to the southwest, while you have a pregnant fiancee.
You've been fantastic you've eased stress been very informative and knowledgeable. You've stayed up till late at night trying to sort our sale and I mean that is evident by the fact we completed at 9:55pm haha and you was as chirpy and helpful then as you was at 9am that morning.
A Huge thank you to yourself and the rest of the team at Flexi-Agent a true credit to the company.
Thanks again.
Daniel Prescott and Belinda Massmann-Oakley
9 the close.
Vathaun · 9 May 2023
Agent replied · 8 June 2023
Wow! Thank you for this amazing review! Mariyah is blown away by your kind words! She works incredibly hard and is very happy to receive your lovely comments! We were very happy to assist! Kind regards, The Flexi-Team
★★★★★ 5/5
GoogleSo happy with my experience with Flexi especially Julie she went above and beyond to secure me my dream home, communication was faultless I would definitely recommend.
Helen · 29 March 2025
★★★★★ 5/5
GoogleWhat can I say. The whole experience with Vicky Noren-Dobson has been fantastic. She always kept me updated with everything. From start to finish nothing was too much. Amazing amazing service..Thank you so much Vicky and all the staff !
Chris · 13 July 2022
Agent replied · 8 June 2023
Thank you Chris for your lovely review! We were happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleThe agent who assisted me with the purchase of a new house, Jen was extremely helpful, attentive and even willing to help me on her day off which was greatly appreciated. Kind, approachable, very informative and a job well done
Daniel · 13 July 2022
Agent replied · 8 June 2023
Thank you Daniel for your kind review! We were happy to assist! The Flexi-Team
★★★★★ 5/5
GoogleRachel has been amazing, she went above and beyond for us putting in an offer for our dream house which has been accepted. She was so friendly and we would 100% recommend her to anyone. Thanks Rachel 😃 …
Emily · 12 August 2022
Agent replied · 8 June 2023
Thank you Emily for your lovely review! Rachel will be very happy for your kind words! The Flexi-Team
★★★★★ 5/5
GoogleI honestly can’t speak highly enough of this firm. From start to completion they were so professional and helpful. Always keeping us updated on progress and chasing solicitors for us. Zoe is extremely helpful and hardworking and I actually do not know when she stops working! Excellent value for money and I wouldn’t hesitate on using them again.
Louise · 29 September 2023
★★★★★ 5/5
GoogleIt is a long time since my husband and I have sold a house. But Flexiagent made it a very good experience! They were very helpful all the way through, . Well done Flexiagent!
Susan · 8 February 2023
Agent replied · 8 June 2023
Thank you Susan for your kind review! We were very happy to assist! Kind regards, The Flexi-Team
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