Trusted Agent profile · Southend On Sea, Essex
★★★★★
276 reviews across 2 platforms
197/199 The Broadway, Southend On Sea, Essex, SS1 3EX
Part of haart, see every office.
haart's office in Southend On Sea, Essex, at 197/199 The Broadway, is rated 4.9 out of 5 across 276 reviews on two platforms, including 210 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southend On Sea office, from every platform, shown as written. First names only.
5/5
GoogleI felt compelled to right a review just to say how amazing the service was I received from Ross and Carl in branch. They really do want to find you the right home and have a kind and caring attitude and are not salesy at all.
Hello Marie, We are pleased that Ross and Carl were able to look after you and aid you in your search for your new home
4/5
GoogleNo event such as selling a house is likely to go without problems and there were two reductions in price but I believe the staff tried hard to get the job done. Despite some difficult circumstances, the property eventually sold, the object of the exercise.
Dear Colin Rees, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleExtremely happy with the service from all at Haart. Good communication throughout and calls often returned within the hour. All agents seem very friendly, competent and up to date with the progress of the sale. I would certainly use Haart again in the future.
Hi Louisa Barber, We're pleased to see the 5-star rating you left for us.
5/5
GoogleSo pleased with the service we've received from Haarts Thorpe Bay, in particular from Perry, who has been amazing. He has been so helpful in every way, and I would recommend this branch to everyone. Can't praise them enough. Thanks for everything. Gaynor x
Gaynor Thank you for taking the time to review your journey with haart. It was a pleasure to have been of help and we all wish you well fro the future.
5/5
GoogleHaart were working for the people I bought from and they were still fantastic in terms of keeping me up to date. Michelle, the manager, is tenacious and I believe she genuinely worked to ensure the best outcome for all of us. Many thanks!
Hi Selina, We are pleased you thought the team were fantastic in keeping you up to date. We look forward to seeing you soon when we hand your keys over.
5/5
GoogleVery professional and very nice people to deal with! The marketing is second to none and very affective! I dealt mainly with Ross and Edd who were great, although everyone I spoke to were very helpful. I would definately use Haarts again …
Hi Darren thanks for you kind words it was a pleasure selling your property and I'm sure Ross and Ed will be chuffed they were able to help in this process we wish you all the best for the future and if you need us again you know where we are.
5/5
FacebookDan was great help and kept in contact with us about properties that would be suitable for us and kept our specification in mind each time. Thank you!
5/5
GoogleFantastic service, very pleased with the help we got particularly from Perry Rose, kept us informed of everything throughout the sale of our home. Thoroughly recommend using Haart Thorpe Bay, we had dual agents and Haart wrte the best of the bunch used.
Dear Vindy Kaur, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.You really made our day today.
5/5
GoogleWe found Ross to be friendly, polite and very patient. He paid attention to our requirements and offered good ideas during viewings. He also gave useful feedback following an offer. Even our estate agent mentoned what a nice guy he was! Sue :-)
Hello Sue, We are pleased Ross stood out to you and was a great help
5/5
GoogleVery helpful and knowledgeable. Any information they didn't know they found out and swiftly got back to me. Very polite on all occasions in person and on the phone. They have been very helpful with the proceedings to purchasing a property from them.
Jamie, your wonderful feedback and rating means a lot to us. Thanks!
5/5
FacebookThe support the guys at haart esp Steve gave us throughout our move was second to none. They kept us informed and reassured us when things didn’t always go to plan. Can not recommend them enough. The go above and beyond thanks guys x
Thank you for the review Nancy. Hope you’re enjoying the new home and have a great Christmas.
5/5
GoogleMichelle Mason and Ross Rawlings provided a superb service. Down to earth, contactable and extremely supportive in helping me purchase my first home. I'd certainly recommend this duo to friends and family or anyone else needing assistance when purchasing a property.
Hello Junior, We are pleased Michelle and Ross have been of great assistance when helping you purchase your first property.
5/5
GoogleAs a first time buyer the guys at Haart estate agents have been very helpful. I would recommend Ed East very helpful always calling to keep me updated and ensuring i was happy great service from him. Thanks all
I'm pleased the service you received from Ed was helpful. We wish you all the best in the future
5/5
GoogleWe received an excellent service from Haart, Thorpe Bay. They dealt professionally with marketing the property and kept the communication going throughout the sales process. A special mention for Michelle Mason who was just superb. Thank you team.
Dear David Cousins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. The team at Thorpe Bay and especially Michelle are pleased to have helped you move to the new exciting chapter. Thank you
5/5
GoogleWe moved from shoeburyness to Somerset during covid and my wife having cancer. Lisa from thorpebay went a step beyond. Even helped after we moved. Thanks to all the team. Quality company.
Thank you for your feedback Steve. We are so pleased you are now settled in your new home and your wife is hopefully on the mend now. If we can ever help again in the future then please do not hesitate to give Lisa a call and she will happily help however she can.
5/5
GoogleI recently had a viewing with Ross. He showed me around a property on South Avenue. He was very approachable and helpful. Thank you for all your help, I will be back in contact with you soon.
Thank you. It is always a pleasure to have the hard work and polite attitudes of the team acknowledged
5/5
GoogleLewis valued our house and we found him to be very helpful and informative. He was punctual, friendly and keen to answer the queries that we had. Overall we were very pleased with the service he offered.
Hello Katrina, We are pleased Lewis was helpful and informative and gave you a great service.
5/5
FacebookAmazing service, Max was professional and polite. made the experience of buying a house so much easier. would deffiantly recomend!
5/5
GoogleWe are very happy with the service, especially with Ross, he was very professional and friendly. He always make us feel so relaxed when we viewing the property, and provid us with very detailed information.
Hi Amy, Thank you for taking the time to leave Ross this lovely review. We hope that in the future we will be able to find you your dream home
5/5
GoogleLovely guys very helpful, kept up to date with every viewing, feedback is always up to date and helpful, the guys have guided my dad through the whole process, pricing was handled very diplomatically .
Natasha, we are glad we could help!
5/5
FacebookThank you to everyone at harrt for making my sale go through so well, for the regular updates , the solicitor you recommend I couldn't fault , 5* service thanks for everything x
Dear Sue Rose, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.…See more
5/5
GoogleMy wife and I viewed a property down Shaftesbury Avenue with Ross Rawlings. He was very helpful and informative and couldn't have done more for us. Thank you very much for all of your help Ross.
Hi Mr & Mrs Reynolds We will pass on your thanks to Ross for his help and great knowledge. Thank you
5/5
GoogleMichelle thank you for facilitating the sale of our property. I know it has been a mammoth task but we finally got there. Thank you to all your staff for being their for us.
Hello Kerry, Thank you for leaving this review regarding the team in Thorpe Bay. We wish you all the best in your new home.
5/5
GoogleGreat website clear and lots of useful clear information. We especially liked the video summary posted by Lewis. Very helpful and personable team down to earth and a pleasure to deal with. Thank you
Hello Sarah, We are pleased you found the website useful and Lewis Video. We look forward to meeting you and helping you find your dream home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
haart's Southend On Sea office has 276 reviews across two platforms: 210 on Google, 66 on Facebook (across the whole business).
haart Southend On Sea is rated 4.9 out of 5 across all 276 reviews, and 4.9 out of 5 on Google from 210 reviews.
Yes. In The Trusted Agent 2026 awards: haart, Southend On Sea won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
haart Southend On Sea, 197/199 The Broadway, Southend On Sea, Essex, SS1 3EX.
