Every review we hold for the Southend-on-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLucina & team were brilliant in the process of buying our first home. She was always responsive & available in working hours and kept us up to date with anything we needed to know. Brilliant team. Would highly recommend. THANKS LUCINA!PositiveResponsiveness, Quality, Professionalism
Chelsea · 27 August 2022
Agent replied
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery efficient seamless service from Samantha
Thank u soooo much
Taiwo · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Taiwo. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic Lettings team! Go above and beyond to get the Job done. Customer service was brilliant always made me feel comfortable, was updated throughout the whole process.
I would highly recommend this letting agent to anybody looking to move. Very hard working and will do what they can to find you the right property.
Thanks, guys.
Conor · 29 July 2019
Agent replied
Hi Conor
Thank you very much for the 5 star review and recommendation! Great to hear the team provided such good service when helping you find the right property!
Kind regards, Jake
★★★★★ 5/5
GoogleExcellent all the way. Professional and kept a consistent flow of viewings coming in.
Andy · 31 July 2024
Agent replied · 28 December 2024
Thank you for your glowing 5* review Andy. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent all the way. Professional and kept a consistent flow of viewings coming in.
Andy · 27 July 2024
Agent replied · 26 August 2024
Thank you for your glowing 5* review Andy. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Staff have all been very helpful and professional throughout the process of selling our house and thanks to them we found the right buyer
they deserve praise as we had a couple of problems and they sorted them out for us and in two weeks we are on our way to our new home
David · 29 July 2019
Agent replied
Thank you David for your wonderful 5* review of our team at Bairstow Eves, Southend-on-Sea. I do hope you are now settled in your new home.
Kind regards, Scott.
★★★★★ 1/5
GoogleNo one calls you back no one responds to emails they are late to appointments, just a shabby agency and very very expensive, 1st June no more agency fees no more over charging for no work.
Will be looking to use different agency after trying and trying with this lot to see some property’s
Jack · 29 July 2019
Agent replied
We are sorry to hear about your experience, unfortunately we do not have any record of you ever being a registered applicant with us nor have your details come through as an enquiry contact. if you would like to contact our local team they will be happy to investigate this for you, or alternatively, please feel free to contact our Customer Relations Team via review@countrywide.co.uk.
Kind regards, Scott
★★★★★ 5/5
GoogleSelling my late brothers flat during these unpresidented times was a difficult challenge. The staff at Bairstow Eves were always there, undertook the viewings, kept me informed at all times and took on the challenges of a very obstructive (unamed) agency. An all round professional service thankyou.
Tony · 30 April 2021
Agent replied
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNikki coll was amazing throughout the covid lockdown she kept me up to date with everything that was going. She is a inspired worker and you are very lucky to have such a wonderful lady working for you. I can not thank her enough for everything. Thank you nikki
Sarah · 13 September 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleBairstow Eves Southend-on-Sea branch was very helpful and their work was absolutely splendid. We had Lucina Bain assisting us and she did an amazing job. We would definitely recommend them to other people.
Sharmin · 23 January 2023
Agent replied · 22 January 2025
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNikki and her team at Bairstow Eves, Southend were professional, courteous and efficient and found suitable tenants within a relatively short space of time thus I have no reservations in recommending them to other landlords.
Paul · 29 July 2019
★★★★★ 5/5
GoogleThe staff were really friendly and helpful with every step of my journey, i would highly recommend them to a friend, i would like say big thanks to jake he was by far one of the nicest people to have met.PositiveResponsiveness, Quality, Professionalism
Kevin · 27 August 2021
Agent replied
Many thanks for the wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHighly recommend as was very quick service, me and my partner got into our new place within a week from checks to move in, the rep I would highly recommend going to is nikki because she went above and beyond to get us sorted into our new property.
Jodie · 24 May 2020
Agent replied
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 5/5
GoogleGreat service through out from the lovely Jane coming to see my parents house who i sadly lost this year to all the staff in the office, a truly lovely experience and can't recommend highly enough. Thank you for all you've done. X
Mandy · 30 July 2021
Agent replied · 30 July 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you for your help from start to finish in completing the sale of our property, always friendly, professional and available for advice!
Sally · 28 September 2023
Agent replied · 28 October 2023
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service ,helpfully ,friendly and very professional thank you all for lots of help 🥰 …
Monica · 27 February 2024
Agent replied · 27 April 2024
Many thanks Monica Pataki for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, and lots of help from all of the staff at Bairstow's. From the first visit to put property on the market, to the final completion day and handing over the keys. Can not thanks Jo , Donna and the rest of the girls enough for their help.
Richard · 29 July 2019
Agent replied
Thank you for the wonderful 5 star review.The Bairstow Eves team in Southend-on-Sea are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleBairstow Eves Southend-on-Sea branch was very helpful and their work was absolutely splendid. We had Lucina Bain assisting us and she did an amazing job. We would definitely recommend them to other people.
Amreen · 23 October 2022
Agent replied · 22 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service by jake, highly recommended as a tenant! Polite and lovely guy, understanding thay busy with work so gave me plenty of time. I didn't end up taking the property in a strange twist of events, and jake was a true gentleman. Hope our paths cross again!
Stuarthastings · 26 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from all the staff at Bairstow Eves from start to finish. They helped with the sale of my property all the way through and I couldn't have wished for better quality service. I also used them when I sold my property and had the same experience.
Jane · 3 October 2019
Agent replied
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 1/5
GoogleDoesn't deserve one star to be honest!
Has taken over a month to get a reference to move out and still haven't got it even though I have paid for it. Quick to take your money.
And also I've had no hot water in my flat for 2 years!! Can you believe that, its against the law!! No contact with the landlord at all, I paid £420 maintenance fee. And no matter how many times I contact them they don't do anything and no maintenance has been received. Will be asking for my money back and taking the whole company to court.
Chewy · 29 July 2019
★★★★★ 5/5
GoogleA highly professional and organised agency, would recommend them to anyone changing homes. I felt secure going with a company that is represented and networked nationally. They answered all my questions and remain available.
Hayley · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been dealing with Lucina on the sales progression of a difficult file. Great service as always. Wouldn't have got it through without her help. Would def recommend.
Becky · 31 January 2023
Agent replied · 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service through out from the lovely Jane coming to see my parents house who i sadly lost this year to all the staff in the office, a truly lovely experience and can't recommend highly enough. Thank you for all you've done. X
Mandy · 1 January 2021
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.