Trusted Agent profile

1st Call Sales and Lettings reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

254 reviews across 2 platforms

193 Woodgrange Drive, Southend-On-Sea SS1 2SG

1st Call Sales and Lettings's Southend-On-Sea office at 193 Woodgrange Drive is rated 4.7 out of 5 across 254 reviews on two platforms, including 244 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

244

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

We bought a flat through 1st Call who were excellent throughout the process, especially Stewart was both business-like and considerate - thank you!

Chris Β· 26 August 2016

5/5

Google

Very helpful and friendly Thumps up Cam

Onyekachi Β· 8 April 2025

5/5

Google

The 1st Call team provides a top service all round, both on a regular and sporadic basis. Jess sorted something out for me in a prompt time and followed up on a regular basis to check-in. Great service, highly recommended.

Daniel Β· 25 August 2023

5/5

Google

Vicky at 1st Call has been amazing at managing the property I am renting. She is always fast to respond in clear detail with professionalism. She has helped me a lot from start to finish and it’s been a pleasure.

Jessica Β· 25 August 2023

5/5

Google

What I have experinced during our application for a rentable house, was continuous communication and coverage. I have found 1stCall really helpful and friendly. Our letting negotiator Ben considered our personal situation and we have been treated like we are really important clients. Everytime we came on a snag regarding our references he offered other options, considering the actual situation. I would highly recommend 1st Call Property to anyone.

Eszter Β· 26 October 2015

5/5

Google

Recently had a leak on my bedroom radiator, contacted Jess in regards to this, it was dealt with swiftly and politely, the plumber was able to come fix it when suited me, which was a bit bonus. Thank you!

Carly Β· 25 August 2023

5/5

Google

I am first time landlord and found the whole team, especailly Richard and Vicky, very helpful and supportive. I receive detailed reports and photos from visits, competitive quotes for works to be completed and guidance with the legalities of being a landlord. I highly receommend them as a letting agent.

Annette Β· 25 August 2022

5/5

Google

I had a fantastic experience with Stewart from 1st call. I bought my first home through this estate agents and they could not have been more helpful. I had many questions, all of which were always answered promptly and I really felt guided through the whole process. I would highly recommend this company and feel that this is the standard that all estate agents to strive to.

Laura Β· 26 August 2016

1/5

Google

We have very bad experience with them.No fast reply and we need to call and mail several times.its extremely time waste.

Basil Β· 3 August 2024

5/5

Google

I am very satisfied with 1st Call Agency❀️ Ben and Jessica are my stars 🌟 They are very attentive, responsive and very very professional in finding the best solutions‼️ I advise everyone 1st Call Agency 🌺 …

Anastasiia Β· 25 August 2023

5/5

Facebook

We have had multiple viewings with Max and he is the most helpful lettings negotiator I have dealt with. Going above and beyond to make sure we knew every little detail going forward, put himself out and is genuinely a really nice guy. I hope we can deal with Max in the upcoming years because he is a credit to 1st call lettings!!

Michael Β· 18 November 2018

5/5

Google

They do business very honestly and professionally. If you have to deal with a guy called Ben, be rest assured you will be in good hands. After expressing interest in a property, things move so swiftly and I was in the property very quickly. Thanks 1st Call.

Joseph Β· 25 August 2022

5/5

Google

Very pleased with the way 1st call looked after me and the effort made by Richard in particular after a tricky start. Love my new flat. Would definitely use them again

Paul Β· 15 December 2023

5/5

Google

Excellent service from both Rob and Richard @ 1st Call, who have both gone the extra mile.

Phil Β· 19 August 2024

5/5

Google

I used the services of 1st Call when I rented out my property over a two year period. I found them to be honest, professional and thorough. I would have no hesitation recommending their services to others.

Cristina Β· 13 June 2023

5/5

Google

If you want amazing service, top class tenants and your property to be left better than it was at the start then please use 1st call. Would recommend to anyone. Overall outstanding. I will be in touch once I decide to rent again. Thank you☺

Rekha Β· 25 August 2022

5/5

Google

Renting my first ever flat through 1st Call has been an absolute pleasure! Thank you for everything!

Chloe Β· 25 July 2024

5/5

Facebook

Dealt with Ben. First class service from start to finish. Would highly recommend!

Daniel Β· 20 December 2017

5/5

Google

Jason and the 1st Call team are so helpful and professional. My move was stress free due to their customer care. Highly recommend

Hayley Β· 14 March 2024

5/5

Google

Great Service especially from Jason, Nicest guy was so helpful with everything i needed would recommend him 100% !

Stephanie Β· 13 May 2024

5/5

Google

Thanks for very quick sale...really helpful and friendly team. Thanks Stewart :)

Anna Β· 27 August 2015

5/5

Google

Couldn't be more pleased with the service from 1st call, friendly and swift responses, that helped me in the process my move in super fast time, excellent, thank you.

Mark Β· 25 August 2023

1/5

Google

Very rude bad customer service

Morgan Β· 24 November 2024

5/5

Google

Fantastic service from all at 1st Call Sales and Lettings. Move could not have gone any better. Thank u to all

Karren Β· 13 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read 1st Call Sales and Lettings's Google reviews

Questions about 1st Call Sales and Lettings

How many reviews does 1st Call Sales and Lettings have?

1st Call Sales and Lettings's Southend-On-Sea office has 254 reviews across two platforms: 244 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is 1st Call Sales and Lettings's rating?

1st Call Sales and Lettings is rated 4.7 out of 5 across all 254 reviews, and 4.7 out of 5 on Google from 244 reviews, checked 9 October 2026.

Where is 1st Call Sales and Lettings's Southend-On-Sea office?

1st Call Sales and Lettings, 193 Woodgrange Drive, Southend-On-Sea SS1 2SG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.