5/5
We bought a flat through 1st Call who were excellent throughout the process, especially Stewart was both business-like and considerate - thank you!
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254 reviews across 2 platforms
193 Woodgrange Drive, Southend-On-Sea SS1 2SG
1st Call Sales and Lettings's Southend-On-Sea office at 193 Woodgrange Drive is rated 4.7 out of 5 across 254 reviews on two platforms, including 244 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
5/5
We bought a flat through 1st Call who were excellent throughout the process, especially Stewart was both business-like and considerate - thank you!
5/5
Very helpful and friendly Thumps up Cam
5/5
The 1st Call team provides a top service all round, both on a regular and sporadic basis. Jess sorted something out for me in a prompt time and followed up on a regular basis to check-in. Great service, highly recommended.
5/5
Vicky at 1st Call has been amazing at managing the property I am renting. She is always fast to respond in clear detail with professionalism. She has helped me a lot from start to finish and itβs been a pleasure.
5/5
What I have experinced during our application for a rentable house, was continuous communication and coverage. I have found 1stCall really helpful and friendly. Our letting negotiator Ben considered our personal situation and we have been treated like we are really important clients. Everytime we came on a snag regarding our references he offered other options, considering the actual situation. I would highly recommend 1st Call Property to anyone.
5/5
Recently had a leak on my bedroom radiator, contacted Jess in regards to this, it was dealt with swiftly and politely, the plumber was able to come fix it when suited me, which was a bit bonus. Thank you!
5/5
I am first time landlord and found the whole team, especailly Richard and Vicky, very helpful and supportive. I receive detailed reports and photos from visits, competitive quotes for works to be completed and guidance with the legalities of being a landlord. I highly receommend them as a letting agent.
5/5
I had a fantastic experience with Stewart from 1st call. I bought my first home through this estate agents and they could not have been more helpful. I had many questions, all of which were always answered promptly and I really felt guided through the whole process. I would highly recommend this company and feel that this is the standard that all estate agents to strive to.
1/5
We have very bad experience with them.No fast reply and we need to call and mail several times.its extremely time waste.
5/5
I am very satisfied with 1st Call Agencyβ€οΈ Ben and Jessica are my stars π They are very attentive, responsive and very very professional in finding the best solutionsβΌοΈ I advise everyone 1st Call Agency πΊ β¦
5/5
We have had multiple viewings with Max and he is the most helpful lettings negotiator I have dealt with. Going above and beyond to make sure we knew every little detail going forward, put himself out and is genuinely a really nice guy. I hope we can deal with Max in the upcoming years because he is a credit to 1st call lettings!!
5/5
They do business very honestly and professionally. If you have to deal with a guy called Ben, be rest assured you will be in good hands. After expressing interest in a property, things move so swiftly and I was in the property very quickly. Thanks 1st Call.
5/5
Very pleased with the way 1st call looked after me and the effort made by Richard in particular after a tricky start. Love my new flat. Would definitely use them again
5/5
Excellent service from both Rob and Richard @ 1st Call, who have both gone the extra mile.
5/5
I used the services of 1st Call when I rented out my property over a two year period. I found them to be honest, professional and thorough. I would have no hesitation recommending their services to others.
5/5
If you want amazing service, top class tenants and your property to be left better than it was at the start then please use 1st call. Would recommend to anyone. Overall outstanding. I will be in touch once I decide to rent again. Thank youβΊ
5/5
Renting my first ever flat through 1st Call has been an absolute pleasure! Thank you for everything!
5/5
Dealt with Ben. First class service from start to finish. Would highly recommend!
5/5
Jason and the 1st Call team are so helpful and professional. My move was stress free due to their customer care. Highly recommend
5/5
Great Service especially from Jason, Nicest guy was so helpful with everything i needed would recommend him 100% !
5/5
Thanks for very quick sale...really helpful and friendly team. Thanks Stewart :)
5/5
Couldn't be more pleased with the service from 1st call, friendly and swift responses, that helped me in the process my move in super fast time, excellent, thank you.
1/5
Very rude bad customer service
5/5
Fantastic service from all at 1st Call Sales and Lettings. Move could not have gone any better. Thank u to all
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
1st Call Sales and Lettings's Southend-On-Sea office has 254 reviews across two platforms: 244 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
1st Call Sales and Lettings is rated 4.7 out of 5 across all 254 reviews, and 4.7 out of 5 on Google from 244 reviews, checked 9 October 2026.
1st Call Sales and Lettings, 193 Woodgrange Drive, Southend-On-Sea SS1 2SG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.