Trusted Agent profile · Southampton

Robertsons Independent Estate Agents Southampton reviews

4.0

★★★★★ Great

221 reviews across 2 platforms

81 London Road, Southampton, SO15 2AA

Robertsons Independent Estate Agents's office in Southampton, at 81 London Road, is rated 4.0 out of 5 across 221 reviews on two platforms, including 220 Google reviews rated 4.0.

Google logo

4.0 / 5

220

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Robertsons Independent Estate Agents Southampton

Robertsons is an innovative, independent estate agency based in Southampton Which is built on the foundations of an honest, tailored and proactive approach to selling property without compromising on high levels of customer service. Whether you’re selling, letting or simply require financial advice, we have it covered

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Elim · 22 September 2024

Agent replied · 11 December 2024

Hello, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide our tenants with the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations, and we take complaints like these very seriously. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

1/5

Google

AVOID

K · 19 August 2024

Agent replied · 11 December 2024

Hello, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide our tenants with the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations, and we take complaints like these very seriously. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

1/5

Google

Hameed is a joke.

Emily · 28 May 2024

1/5

Google

Rating only, no written review.

Alex · 7 November 2023

Agent replied · 11 December 2024

Hello Alex, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

1/5

Google

Rating only, no written review.

Unknownlocal · 25 October 2023

Agent replied · 11 December 2024

Hello, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide our tenants with the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

1/5

Google

Rating only, no written review.

Mace · 20 June 2023

Agent replied · 11 December 2024

Hello Mace, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

1/5

Google

Rating only, no written review.

Thetom5000 · 4 June 2023

Agent replied · 11 December 2024

Hello, Thank you for your feedback. We are very sorry to hear that you have been unhappy with the service provided by us here at Robertsons. We aim to provide the best service possible, and reports of anything less than this are always treated with the utmost importance. We apologise for failing to satisfy your expectations. If you would like to raise a formal complaint, please email us at southampton@robertsonsproperty.co.uk and further explain the shortcomings of your experience with us. Kind regards Robertsons Customer Care

5/5

Google

Rating only, no written review.

Tony · 4 February 2023

Agent replied · 4 July 2023

Thank you for your review we really appreciate it. Best wishes from all the team at Robertsons Property

1/5

Google

Rating only, no written review.

Connor · 7 October 2022

Agent replied · 4 July 2023

Terribly sorry Connor, but we can see from our end we have never had any communication from yourself with Robertsons Property so this review must have been left in error.

5/5

Google

Rating only, no written review.

Lewis · 7 October 2022

Agent replied · 4 July 2023

Dear Lewis, Thank you for taking the time to provide us with a review of the service that we provided. We are pleased to hear that you have been satisfied. Kind regards, Robertsons Customer Care.

3/5

Google

Rating only, no written review.

Jacob · 2 September 2022

1/5

Google

Rating only, no written review.

Dust · 4 July 2022

Agent replied · 4 July 2023

Dear Dust, We appreciate you taking the time to provide us with your feedback on your experience with Robertsons. We aim to provide our customers with first class service, and reports of anything less than this are always treated with the upmost importance. We apologise for failing to satisfy your expectations, and would like to rectify our shortcomings. If you would be so kind as to provde us with specific feedback in relation to where we went wrong and what we can do to improve, you can email us at Southampton@robertsonsproperty.co.uk. With regards, Robertsons Customer Care.

4/5

Google

Rating only, no written review.

Iona · 4 July 2022

Agent replied · 4 July 2023

Dear Iona, Thank you very much for providing feedback for us. We value all our tenants reviews and are glad to have provided you a service you are happy with. With regards, Robertsons Customer Care.

5/5

Google

Rating only, no written review.

George · 4 July 2022

Agent replied · 4 July 2023

Dear George, Thank you for sharing your review with us. We appreciate you taking the time to provide us with feedback, and are glad you are satisfied. Kind regards, Robertsons Customer Care.

1/5

Google

Rating only, no written review.

Tash · 4 July 2022

Agent replied · 4 July 2023

Please note that after checking back our records of over six years we have no record of anyone by this name, and so are unable to verify the validity of this review. The review has been passed on to google for removal. Kind regards, Robertsons Customer Care.

1/5

Google

Rating only, no written review.

Jayne · 4 July 2022

Agent replied · 4 July 2023

Dear Jayne, We appreciate you taking the time to provide us with your feedback on your experience with Robertsons. We aim to provide our customers with first class service, and reports of anything less than this are always treated with the upmost importance. We apologise for failing to satisfy your expectations, and would like to rectify our shortcomings. If you would be so kind as to provde us with specific feedback in relation to where we went wrong and what we can do to improve, you can email us at Southampton@robertsonsproperty.co.uk. With regards, Robertsons Customer Care.

1/5

Google

Rating only, no written review.

Jasmine · 4 July 2022

Agent replied · 4 July 2023

Please note that after checking back our records of over six years we have no record of anyone by this name, and so are unable to verify the validity of this review. The review has been passed on to google for removal. Kind regards, Robertsons Customer Care.

1/5

Google

Rating only, no written review.

Summer · 4 July 2022

Agent replied · 4 July 2023

Hi Summer, Thank you for your feedback. We are sorry to hear that you are unhappy with our service, but would really like to rectify this issue for you. Please email us at your earliest convenience at Southampton@robertsonsproperty.co.uk so we can try our best to help. Kind regards, Robertsons Customer Care.

4/5

Google

Rating only, no written review.

Luke · 4 July 2022

Agent replied · 4 July 2023

Dear Luke, Thank you for taking the time to provide us with a positive rating. We are glad to have provided you with a service you are happy with. Kind regards, Robertsons Customer Care.

4/5

Google

Rating only, no written review.

Elliot · 4 July 2022

Agent replied · 4 July 2023

Hi Elliot, Thank you for taking the time to provide us with your positive feedback. Kind regards, Robertsons Customer Care.

4/5

Google

Rating only, no written review.

Cathrine · 4 July 2022

Agent replied · 4 July 2023

Hi Catherine, Thank you for your feedback. We very much appreciate you taking the time to provide us with a review. If there is anything we can do to improve the service we provide, please email in at southampton@robertsonsproperty.co.uk so that we can better our service. Kind regards, Robertsons Customer Care.

5/5

Google

Rating only, no written review.

Laurynas · 4 July 2022

Agent replied · 4 July 2023

Dear Laurynas, Thank you for kindly posting a review of the service we have provided you as a tenant. We are always grateful for feedback. Kind regards, Robertsons Customer Care.

5/5

Google

Rating only, no written review.

Alfie · 4 July 2022

Agent replied · 4 July 2023

Thank you for your review. We appreciate your feedback on our service. Kind regards, Robertsons Customer Care.

5/5

Google

Rating only, no written review.

Kuldip · 4 July 2022

Agent replied · 4 July 2023

Dear Mrs Benning, Thank you kindly for taking the time to provide us with a review of the service at Robertsons; I am very glad to know that you are satisfied. It has been a pleasure to manage your portfolio these past eight years, and I would like to thank you for your long term loyalty. Kind regards, Hameed.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertsons Independent Estate Agents's Google reviewsLeave Robertsons Independent Estate Agents a review

Questions about Robertsons Independent Estate Agents Southampton

How many reviews does Robertsons Independent Estate Agents Southampton have?

Robertsons Independent Estate Agents's Southampton office has 221 reviews across two platforms: 220 on Google, 1 on Trustpilot.

What is Robertsons Independent Estate Agents Southampton's rating?

Robertsons Independent Estate Agents Southampton is rated 4.0 out of 5 across all 221 reviews, and 4.0 out of 5 on Google from 220 reviews.

Where is Robertsons Independent Estate Agents's Southampton office?

Robertsons Independent Estate Agents Southampton, 81 London Road, Southampton, SO15 2AA.

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