Trusted Agent profile · Southampton
Verified
★★★★★
291 reviews across 5 platforms
Lets Rent & Lets Sell Southampton, 15 London Road, SO15 2AE
Lets Rent & Lets Sell's office in Southampton, at Lets Rent & Lets Sell Southampton, is rated 4.7 out of 5 across 291 reviews on five platforms, including 260 Google reviews rated 4.7.
260
Reviews on Google
This office
11
Reviews on Facebook
This office
6
Reviews on Yell
This office
1
Reviews on View Agents
This office
13
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are Lets Rent Southampton Estate Agents. Established in 2008, we have an unrivalled reputation for putting our clients first. Looking after homes all across Southampton, we provide independent sales, lettings and property management. An experienced mover or a first-timer, buyer or renter, we put our customers’ minds at ease. Holding your hand throughout the process and guiding you through, our team remove the headache of moving and let you focus on planning life in your new home. Our relationships with clients extend back many years thanks to our first-class customer service. Over our 17 year history, we believe our success directly correlates to our passion and expertise in what we do. Going the extra mile for every single customer, your experience with Lets Rent promises to be a positive one.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleWe had really good dealing with this estate agent who went out of their way to make things work. It’s nail biting buying with so many potential twists and turns. We dealt with Callum who kept us up to date and mediated well - but it’s a whole ethos approach that’s important so gratitude to the whole team.
Thank you so much. We do aim to make transactions as smooth as possible but this isn't always easy. We appreciate your business and this review greatly.
5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Thank you for the excellent review. We value our business relationship with you.
5/5
GoogleLily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
Thank you for the positive review!
5/5
GoogleThe service we received from the All Wales Auction team has been outstanding. It has been a pleasure to deal with them and I’m so grateful to them for their support. Diolch yn fawr!
Hello there! Thank you so much for your fantastic 5-star review! 🌟 We're absolutely thrilled to hear that you found our service outstanding and that it was a pleasure to work with our team. Your kind words and gratitude mean the world to us, and we're delighted to have been able to support you. Diolch yn fawr iawn for choosing All Wales Auction. If you ever need anything in the future, don't hesitate to reach out. We're here to help! Cheers, The All Wales Auction Team 🏡
5/5
GoogleA first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.
Thank you so much for your lovely review! We’re thrilled you felt so warmly welcomed at our Hornchurch office. Your kind words and recommendation mean a great deal to our family team. We’re always here to help.
1/5
GoogleAVIOD AT ALL COSTS buying Just after taking your money very greedy very poor communication aviod at all cost To clarify your response: This is about the misrepresentation of the property. You marketed and sold this as a 5-bedroom house to …
You have now posted this for a third time. This time with more detail so we can now identify you and respond to the issue you are concerned about. This issue has also been raised on a different account so I am posting a similar response. … More
5/5
GoogleSmooth process, good customer service really happy. House was sold within a week. Very helpful and polite. Would recommend.
Thank you for your kind recommendation. We are pleased that you're pleased!
5/5
GoogleWe recently bought our first house, and would highly recommend these guys. Tom, Courtenay, Ashley were all brilliant from start to finish. As I’m sure the rest of the team, but we were mainly speaking to Tom. If anyone is looking for a place in the Newton Abbot area, this is the place to go
Hi Rosina It was our pleasure to assist you in buying your first home. We always try and explain the mysterious Uk house buying process, and iron out any problems so you can enjoy it. No doubt we will be seeing around. When you are ready to move on up look forward to helping. Best Regards Tom and The Team
5/5
GoogleLouis Craggs has been fantastic since I moved into my new property. I had a few issues which needed to be addressed and he handled the with the upmost professionalism and also very quickly! All issues have now either been resolved or those which have not, I am given frequent updates which gives me peace of mind knowing they are being dealt with. Louis is very approachable and very informative as well. I have full confidence in Louis as my dedicated property manager. Thank you for being so efficient :)
Thanks Rebecca
5/5
GoogleThe sign up was stress free, everything was explained well, the staff are all so helpful, knowledgeable, professional and friendly, we have felt supported throughout the process so far, they sold our house confidently and quickly, a massive thank you so far! Would highly recommend you all.
Dear Dawn Thank you for taking the time to review your experiences - we are so pleased to have been part of your story and helped you get to where you wanted to be. All the very best for moving day and we are still here if you need us in any way.
5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Thanks Natasha😊 …
5/5
GoogleMy wife and I have had a wonderful experience with the agency. Each time, we received prompt and supportive responses from the team. Our special thanks go to Sara and Barney, with whom we were in direct contact.
Thank you so much for your lovely review! 💜 We’re delighted to hear that you and your wife had such a positive experience with us. Providing prompt, supportive service is exactly what we strive for, and … More
5/5
GoogleExcellent friendly and helpful service. Ben and the team really looked after me.
Thank you so much, David! It was a real pleasure helping you, and we’re delighted to hear you had a great experience with us. We really appreciate you taking the time to leave such a lovely review, I’ll be sure to pass your kind words on to the team. The Lets Rent & Lets Sell Southampton Team
5/5
GoogleThe team members are very prompt and the apps are very user friendly. The process went well and impressed to use their services again
Thank you so much, Itai, for your fantastic 5-star review! We’re really pleased to hear that you found the team prompt and helpful, and that our apps made the process smooth and easy for you. It was a pleasure assisting you, and we’d be more than happy to help again in the future. Best wishes, The Lets Rent & Lets Sell Southampton Team
5/5
GoogleDarren Smith & David Bell have provided an exceptional service - nothing is too small or too big to ask, they've been a delight to work with and got us to the end goal of selling two properties - would not hesitate to recommend. Thank you!
Thank you so much, Heidi. What a lovely read that was. We always strive for this level of service and are pleased that you are pleased!
5/5
GoogleJust about to complete on the sale of my house and the whole experience has been fantastic from start to finish. Callum and the team have been in constant communication with me throughout the whole process with great advice and guidance. I would recommend them to anyone!
Dear Nick Thank you for kind review. It was great to get the transaction through so quickly for your buyer and you. All the best Callum and the team
5/5
GoogleI honestly don’t have enough words to describe how amazing this estate agent agency is. From the very first moment, from the very first step of our journey to buying a home, they were there for us with nothing but kindness, positivity, and …
Thank you so much for such an incredibly kind and moving review. We’re truly honoured to have been part of such an important moment in your lives. Knowing that we could support you not only professionally but also personally means more to … More
5/5
GoogleMany thanks to Mike and his team for getting us a prompt sale in a difficult market.
Dear Graham Mike thanks you for the 5 star review. It was our pleasure to assist.
5/5
GoogleWe had an excellent experience with Let’s Rent and exceptional customer service from Sam - who was informative, and researched our various queries on the property. Never felt at any point as though we were pressured into making a decision and communication was excellent.
We’re delighted to hear that you had such a positive experience with Let’s Rent and that Sam was able to support you so well throughout the process. Providing clear, honest advice and allowing our clients the time and space to make the right decision is something we really pride ourselves on, so it’s great to know this came across. We’ll be sure to pass your kind words on to Sam. Thank you again for choosing Let’s Rent & Let’s Sell Southampton, we’re always here if you need anything in the future. Kind regards, The Let’s Rent Southampton Team
5/5
TrustpilotExcellent Customer Service
We had an excellent experience with Let’s Rent and exceptional customer service from Sam - who was informative, and researched our various queries on the property. Never felt at any point as though we were pressured into making a decision and communication was excellent.
We’re delighted to hear that you had such a positive experience with Let’s Rent and that Sam was able to support you so well throughout the process. Providing clear, honest advice and allowing our clients the time and space to make the right decision is something we really pride ourselves on, so it’s great to know this came across. We’ll be sure to pass your kind words on to Sam. Thank you again for choosing Let’s Rent & Let’s Sell Southampton, we’re always here if you need anything in the future. Kind regards, The Let’s Rent Southampton Team
5/5
GoogleWe purchased a property through let's rent Southampton in May 2024. From initial contact, viewing, offer made all the way to completion was fantastic. Barney was incredibly knowledgeable and friendly and responded to calls / emails quickly. …
Thank you so much for your kind words and for taking the time to share your experience! 🌟 We’re so pleased to hear the process went smoothly from start to finish and that … More
5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
5/5
GooglePhil, Neil and Kellie and all the other members of staff I’ve dealt with at the Hornchurch branch have been fantastic! Great advice and communication from the very start along with a very honest and …
Thanks so much for your fantastic review Paul. We are so pleased that Phil, Neil, Kellie, and the Hornchurch team could provide great advice, clear communication, and a smooth sale, even during a tricky time in the market. Your kind words about our team mean a lot to us.
5/5
GoogleMy rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.
Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
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