Trusted Agent profile · Southampton

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Lets Rent & Lets Sell Southampton reviews

4.7

★★★★★ Excellent

291 reviews across 5 platforms

Lets Rent & Lets Sell Southampton, 15 London Road, SO15 2AE

Lets Rent & Lets Sell's office in Southampton, at Lets Rent & Lets Sell Southampton, is rated 4.7 out of 5 across 291 reviews on five platforms, including 260 Google reviews rated 4.7.

Google logo

4.7 / 5

260

Reviews on Google

This office

Facebook logo

5.0 / 5

11

Reviews on Facebook

This office

Yell logo

3.7 / 5

6

Reviews on Yell

This office

View Agents logo

4.9 / 5

1

Reviews on View Agents

This office

Trustpilot logo

13

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lets Rent & Lets Sell Southampton

We are Lets Rent Southampton Estate Agents. Established in 2008, we have an unrivalled reputation for putting our clients first. Looking after homes all across Southampton, we provide independent sales, lettings and property management. An experienced mover or a first-timer, buyer or renter, we put our customers’ minds at ease. Holding your hand throughout the process and guiding you through, our team remove the headache of moving and let you focus on planning life in your new home. Our relationships with clients extend back many years thanks to our first-class customer service. Over our 17 year history, we believe our success directly correlates to our passion and expertise in what we do. Going the extra mile for every single customer, your experience with Lets Rent promises to be a positive one.

Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience with Lets Rent & Lets Sell Southampton. The team was professional, responsive, and incredibly helpful throughout the entire process. They provided excellent communication, made everything straightforward, and were always happy to answer any questions. Their dedication to customer service and attention to detail really stood out. I would highly recommend them to anyone looking for a reliable and efficient estate agency. Five stars!

Md · 7 September 2026

Agent replied · 8 September 2026

Thank you so much, Md Mamun, for taking the time to leave us such a fantastic 5-star review! We’re really pleased to hear that you found the team professional, responsive and helpful throughout the process. Clear communication and making things as straightforward as possible for our clients is really important to us, so your feedback means a great deal. Thank you again for your recommendation and for choosing Let’s Rent & Let’s Sell Southampton. We really appreciate your support! Best wishes, Let’s Rent & Let’s Sell Southampton Team

5/5

Google

Darren Smith was very pleasant to be with, he spent time talking to me, explaining everything about selling and buying properties as I have never done this before. Darren suggested the right price for my house, so that it would sell …

Sarah · 3 April 2026

Agent replied · 25 July 2026

Thank you so much, Sarah. It was an absolute pleasure working for you and we wish you all the best in your new chapter!

5/5

Google

From the very beginning I had a good feeling about using this office. Phil was to the point and informative. He gave me what I thought was a honest appraisal of my property. During the process the staff were helpful and accommodating and …

Ken · 18 March 2026

Agent replied · 18 July 2026

Thank you so much for your wonderful review! We’re delighted Phil and the team made the process smooth and stress-free for you. Congratulations on your sale, and thank you for recommending our Hornchurch office, we truly appreciate your support!

5/5

Google

Very helpful and understanding. Friendly and made the move as stress free as possible. Thank you Sarah as well for being patient with everything. Definitely recommend to anyone thinking of moving

Mick · 17 June 2026

Agent replied · 18 June 2026

Thank you so much for your lovely 5-star review, Mick. We’re really pleased to hear that your move was made as stress-free as possible and that you found the team helpful, understanding and friendly. Sarah will be especially pleased to receive your kind words. We really appreciate your recommendation and wish you all the best in your new home. Kind regards, Lets Rent & Lets Sell Southampton

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …

Karen · 13 April 2026

Agent replied · 13 August 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

We bought our new house through this estate agent and the service was excellent throughout. Communication was really clear and consistent, which made a big difference. Callum was especially professional and knowledgeable, and helped ensure the whole purchase ran smoothly from start to finish. Would highly recommend.

Dave · 25 January 2026

Agent replied · 25 July 2026

Thank you, Dave, what lovely feedback which we will certainly share with Callum. It was a pleasure helping you to find your new home and we really hope you will be very happy there!

5/5

Google

A big thank you to Phil, Neil and the whole team for helping me sell my property. From the initial valuation and marketing through to finding a buyer, everything was handled smoothly and efficiently. The team were always friendly, …

Tony · 18 March 2026

Agent replied · 18 July 2026

Thank you so much for your wonderful review Tony. We’re thrilled to hear that Phil, Neil, and the whole team in Hornchurch made the selling process smooth, professional, and stress-free for you. Your confidence in us and your recommendation mean a lot.

5/5

Google

Consistently helpful throughout the process of sorting out the renting agreement, deposit and key collection, Sam was Especially quick to respond to all my queries

George · 1 July 2026

Agent replied · 2 July 2026

Hi George, Thank you for your kind 5-star review. We’re really pleased to hear that Sam was helpful throughout the process and quick to respond to your queries regarding the renting agreement, deposit and key collection. We really appreciate your feedback and wish you all the best in your new home. Kind regards, Lets Rent Southampton

5/5

Google

Alice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!

Katie · 9 June 2026

Agent replied · 9 August 2026

Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.

5/5

Google

Sarah Saunders was such a help from start to finish, always at the end of the phone when needed.

Carol · 4 August 2026

Agent replied · 5 August 2026

Here’s a warm and professional response: Thank you so much for your lovely 5-star review, Carol! We’re delighted to hear that Sarah supported you throughout the whole process and was always available when you needed her. We’ll be sure to pass your kind comments on to her. Best wishes, The Lets Rent & Lets Sell Southampton Team

5/5

Google

We’ve had a really positive experience so far. Kellie and team have been transparent, professional, and incredibly reassuring, especially when we were feeling nervous during parts of the process. They’ve kept us well informed at every stage …

Ursula · 18 March 2026

Agent replied · 18 July 2026

Hi Ursula, thank you so much for your kind words. We are so happy to hear that Kellie and the team have been able to provide reassurance and clear communication throughout the process. Making what can be a … More

5/5

Google

Sam was extremely helpful throughout the process. He was organized and made our transfer quick and easy. Communication was clear, and everything went smoothly from start to finish. We really appreciate the support and would definitely recommend his service.

Jovette · 7 March 2026

Agent replied · 10 March 2026

Thank you so much, Jovette, for your lovely 5-star review. We are delighted to hear that Sam was so helpful throughout the process and that he was able to make everything quick, organised, and straightforward for you. Clear communication and a smooth experience from start to finish is always what we aim to provide, so it is wonderful to know this came across. We really appreciate your kind words and recommendation, and we wish you all the very best moving forward., Let’s Rent Southampton

5/5

Google

Great customer service. Sam was always available and willing to answer questions.

Harvey · 15 September 2026

Agent replied · 16 September 2026

Thank you so much for the 5-star review, Harvey! We’re really pleased to hear you had a great experience with us and that Sam was always on hand to answer your questions and help throughout. We really appreciate your kind feedback and support. Best wishes, Lets Rent & Lets Sell Southampton Team

5/5

Google

Had a really smooth experience with the agency from viewing to move-in. The application process was handled efficiently, communication was clear throughout, and everything was well organised right up to key handover. Big shoutout to Sam. He …

Damodar · 6 March 2026

Agent replied · 10 February 2026

Hi Damodar, Thank you so much for your kind 5-star review, we really appreciate you taking … More

5/5

Google

Let’s Rent have been fantastic throughout the process of renting our new home. In particular Sarah who quickly and efficiently answered all of our queries and concerns. Everything went as smoothly and stress free as we could have hoped. The support material was very helpful too - top marks all round. Thank you Let’s rent. ;) 🙌👌😀 …

Andy · 26 August 2025

Agent replied · 9 October 2025

Thank you so much for the 5⭐ review! 💜 We really appreciate you taking the time to share your experience. It means a lot to our team to know we’ve helped make your move or rental journey a positive … More

5/5

Google

Excellent seamless service. Superb customer service from all staff at the Newton Abbott branch . There is always someone on the end of the phone who has knowledge of your sale property. Professional Photographic presentation pack of your property for the sale market. Excellent knowledge of the local market and local area . A highly recommended professional company . Thank you

Boo · 25 July 2025

Agent replied · 25 July 2026

Thank you for the recommendation and kind words. Best Regards the Coast and Country team

5/5

Google

I have never experienced such a lovely guys from a lettings company before. We were well assisted from start until the we moved in. On the field we had Sam (agent) who is very nice, he guided us to all the process we have to take and assisted us in every way. And we had Sarah (agent) in the office who was very lovely and explained to us to all the papers and whqt to do if issues may arise. Thank you guys and i hope you are keeping well.

Ray · 6 April 2026

Agent replied · 30 March 2026

Thank you so much for your kind 5-star review, Ray. We really appreciate you taking the time to share your experience. It was a pleasure assisting you with your move, and we are so pleased to hear that Sam and Sarah were able to support you throughout the process and make everything as smooth as possible for you. Providing clear guidance and helpful service from start to finish is always what we aim for. We hope you are settling in well to your new home, and if you ever need anything in the future, please do not hesitate to get in touch. Kind regards, Let’s Rent Southampton

5/5

Google

The service provided from here was absolutely fantastic especially Sam . He was with us throughout the entire process and was very helpful.

Reuben · 3 June 2026

Agent replied · 4 June 2026

Thank you so much for your 5-star review, Reuben! We’re really pleased to hear you had such a fantastic experience with us. Sam will be delighted to know he was able to support you throughout the whole process and make everything as smooth as possible. We really appreciate your kind words and wish you all the best in your new home. The Let’s Rent Southampton Team

5/5

Google

Sam was super helpful throughout the process and made it so easy to complete the application and get everything sorted - thank you!

Grace · 26 May 2026

Agent replied · 27 May 2026

Hi Grace, Thank you so much for your lovely 5-star review. We’re really pleased to hear Sam was able to help make the application process easy and straightforward for you. We’ll be sure to pass your kind words on to him. Thanks again, and we wish you all the best in your new home. Kind regards, Let’s Rent & Let’s Sell Southampton

5/5

Google

Professionalism is top notch, paperwork completed in time and they keep you up to date as the process progresses.

IFEYINWA · 10 June 2026

Agent replied · 10 June 2026

Thank you so much, Ifeyinwa, for your lovely 5-star review. We’re really pleased to hear you found our service professional and that everything was kept on track throughout the process. Keeping our clients updated and making the paperwork as smooth as possible is always very important to us. We really appreciate your kind feedback and wish you all the best in your new home. Many thanks, Let’s Rent & Let’s Sell Southampton

5/5

Google

Having never previously sold a property through the Auction Process at first I was very hesitant, but my fears were short lived. Vicki James from the Llangefni office was most professional in all areas including fully explaining the Auction process, formulating the guide / reserve price, keeping me updated on customer viewing's etc. I must also mention Jamie @ Charlotte from the Holyhead office who kindly undertook all of the viewings. Needless to say I would not hesitate to recommend Williams Goodwin all Wales Auction department to other owners / potential purchasers.

Ian · 1 September 2024

Agent replied · 1 September 2026

Thank you so much for your kind words and detailed review! We're thrilled to hear that your experience with our auction process was a positive one. Vicki James from our Llangefni office takes great pride in her work, and it's wonderful to know she was able to alleviate your initial hesitations and guide you through each step professionally. We're also pleased to hear that Jamie and Charlotte from our Holyhead office provided excellent service during the viewings. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you need any further assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Williams Goodwin All Wales Auction department!

5/5

Google

Delighted to have chosen coast and country for our property sale in Newton Abbot. From the first contact to the last we were impressed with the professionalism, knowledge and fantastic communication from the team. A special mention to Darren and Zoe who lead our sale, we felt very safe in their hands.

Leigh · 25 July 2025

Agent replied · 25 July 2026

Darren, Zoe and the team thank you for your review and hope to assist you again in future.

5/5

Trustpilot

Outstanding support and kindness from Sam at LetsRent

We had a very positive experience with Sam at LetsRent in Southampton. He has always been helpful, kind, and ready to assist us in any situation. Even today, despite us not having the keys to the apartment yet, he immediately took care of collecting some parcels that had been delivered outside the property, showing great attention and professionalism. We are also very happy with LetsRent as an agency overall: reliable, well-organised, and truly customer-focused. We would definitely recommend them.

Felipe · 9 February 2026

Agent replied · 12 February 2026

Thanks so much for the lovely 5-star review! We’re really pleased to hear you’ve had such a positive experience with Sam. He’ll be delighted to know his help and quick action with your parcels made a difference, especially before you’d even collected the keys. Thank you as well for recommending Let’s Rent Southampton. We really appreciate your trust, and we’re here to support you throughout your move and beyond. Warm regards, Let’s Rent Southampton Team

5/5

Google

We can’t thank Alex enough for his incredible support and efficiency after we experienced water damage in January. From the moment we reported the issue, he took charge, ensuring that everything was handled as quickly and smoothly as possible. He coordinated electricians, carpet installers, and other professionals to get our home back to normal in record time. He even arranged for the removal of a damaged sofa after two years (the landlady previously refused to remove it). Alex’s professionalism, responsiveness, and dedication made a difficult situation so much easier to deal with. We truly appreciate his efforts!

Masoud · 9 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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