Every review we hold for the Southampton office, from every platform, shown as written. First names only.
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5/5
FacebookThis is the first time my partner and I are renting a house together, I thought it was going to be so stressful.... I couldnβt have been more wrong!
From start to finish our experience with Hunters has been outstanding!
The lovely Maddie has been guiding us through every step. Every question we threw her way was answered within hours!
I canβt wait to rent our first place with Hunters and I will certainly be using them when we decide to buy a house next year!
Thanks Maddie, you absolute Legend!
Amy Β· 18 November 2020
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5/5
FacebookLived in a shared house for 13 months that I found from Hunters. The paperwork was very nice and easy and even though I was on a tight deadline, they sorted it very easily and quick. The whole team is very professional and communication is always on point. Biggest thank you to Andy and Rebecca. All the issues got sorted very easily and quickly. Will always recommend them and if I have a chance will definitely rent again through them.
Katariina Β· 20 October 2020
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5/5
TrustpilotHunters Kendal
Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.
Colin Β· 15 October 2020
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5/5
GoogleWe had a nice viewing today with Hunters. The property and application process was well explained and Josh was professional and friendly throughout.
Kay Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Kay,
Thank you for leaving us a lovely review, It is much appreciated. I am pleased to hear Josh was professional and thuroughly explained things for you.
Kind Regards
Jonathan
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5/5
TrustpilotHighly Recommend - Hunters Lee
I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!
TN Β· 19 December 2024
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5/5
TrustpilotNorth Somersetβs Best.
Iβd just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeksπ€¬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.
Steve Β· 27 July 2020
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5/5
TrustpilotHunters woodseats.
Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you π even got a moving in gift π
Samantha Β· 1 September 2022
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5/5
GoogleFantastic lettings agent. James and Sam were brilliant throughout the whole process. The photos and virtual tour looked very professional and much better than previous agencies I have used. I would happily recommend the team at Hunters to anyone looking to rent.
Rebekah Β· 25 October 2021
Agent replied Β· 24 October 2024
Hi Rebekah,
Thank you for your lovely review of our services! James and Sam were really pleased they got to work with you on your beautiful apartment and give the property the attention it deserved. I can remember speaking with your tenants in the first stages of their property search and I was delighted to see the effort they had gone to in order to present themselves as suitable candidates.
The whole team are really looking forward to working with you, the tenants and the property going forward.
A special thank you to Jack for recommending our services.
Kind regards,
Jonathan
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5/5
GoogleWe were shown round a property today, Sam was wonderfully polite and managed to answer all our questions
Graham Β· 28 January 2024
Agent replied Β· 24 October 2024
Hello Graham,
Thank you for the kind review.
I will pass this praise on to Sam!
Kind Regards,
Jonathan
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5/5
GoogleCan't fault these guys at all. Flat was rented within a few weeks with excellent communication through the whole process.
Thanks again
Vicky Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Vicky,
Thank you for the great, I ma glad you were pleased with the service and communication we provided.
Kind Regards,
Jonathan Clegg
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1/5
TrustpilotWe feel the agent did not convey ourβ¦
Hunters, Carlisle Branch.We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of Β£5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.
Stuart Β· 26 November 2024
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1/5
TrustpilotSo unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I donβt want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
Kirty Β· 25 November 2024
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5/5
GoogleWow very impressed with this neat and beautiful apartment. And the agent Joshua was very friendly and professional. Highly recommended HUNTERS.
Charles Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Charles,
Thank you for taking the time to leave us a review.
It is great to hear you loved the apartment and that Josh impressed you.
Thank you for the recommendation.
Kind Regards,
Jonathan
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4/5
GoogleEmployed Hunters of Southampton to sell my property in 2021. I was away from the said property for most of the period that the process was taking place. Hunters took care of most things while giving me regular updates and requiring my input only as necessary. As such, it was a fairly painless process and my interactions with the people there were always friendly and easy going. A generally nice and stress-free experience, which, given the nature of these transactions, is a major positive.PositiveQuality
Richard Β· 25 October 2022
Agent replied Β· 24 October 2024
Hi Richard,
Thank you for your review.
It was a pleasure working with you, and glad the transaction was nice and smooth.
All the best for the future.
Kind Regards,
Jonathan
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1/5
TrustpilotDishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
Adam Β· 8 July 2019
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1/5
TrustpilotHunters Belmont Circle
Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.
Stephanie Β· 29 October 2024
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1/5
TrustpilotWhy all the complications?
Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.Not sure exactly how anyone is supposed to view a property with Hunters.
Steven Β· 26 October 2024
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1/5
TrustpilotExtremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley BranchI regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.Thank you for making this an experience I will never forget, but for all the wrong reasons.
Avi Β· 12 October 2024
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5/5
GoogleJosh has been excellent and helped to view the property explaining the features in detail. Well done Josh!
Romi Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Soumali,
Thank you for your great feedback on your viewing with Josh.
Kind Regards
Jonathan
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5/5
GoogleJosh was very nice and helpful my favourite route estate agent would recommend π₯°π₯°π₯°π»π₯Ί β¦
Eden Β· 29 December 2023
Agent replied Β· 24 October 2024
Hi Eden,
Thank you for taking the time to leave us a review.
It is much appreciated.
Kind Regards,
Jonathan
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5/5
TrustpilotThank you so much to Rob
Thank you so much to Rob, I believe, thatβs his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%
Linda Β· 20 March 2021
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4/5
GoogleThank you so much for your help with viewing the property. Your knowledge and expertise made the process smooth and easy to understand for us. It was very comforting to know what is the current Situation of the property and how much they paying their utility bills. Once again thank you so much for everythingβ¦β¦..
Kithu Β· 27 May 2024
Agent replied Β· 24 October 2024
Thank you for your kind works Kithu. Our teams focus is to ensure that you have a clear picture of the property and next steps.
Kind regards,
Jonathan
(Managing Director)
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1/5
TrustpilotAbsolutely the worst estate agents
Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldnβt attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasnβt there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me π€π€ I said hi I have a viewing which they replied oh we didnβt know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear
Scott Β· 16 September 2024
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1/5
TrustpilotHunters
Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Donβt reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.
Ali Β· 13 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.