Trusted Agent profile · Southampton
★★★★★
1,088 reviews across 3 platforms
35 Bedford Place, Southampton, SO15 2DG, SO15 2DG
Hunters's office in Southampton, at 35 Bedford Place, is rated 3.5 out of 5 across 1,088 reviews on three platforms, including 525 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
525
Reviews on Google
This office
10
Reviews on Facebook
This office
553
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
GoogleJames was absolutely amazing ! He knew everything about each property and made us feel extremely welcome. His knowledge was outstanding. We can’t thank James enough for his help. And despite us not getting a property with him today, we will fully recommend to everyone we know.PositiveResponsiveness, Professionalism, Value
Hi Megan, Thank you for your kind review. If you do recommend anyone that then goes on to rent through us please do let me know, I would obviously like to thank you and make sure you get something for your efforts. Kind Regards Jonathan
5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
4/5
GoogleForm was quick and easy to complete, the agent was spoke to was informative and personable.
Hello, Thank you for taking the time to leave us a review. Many thanks, Jonathan Clegg
5/5
GoogleJames who we viewed the property with was very polite and patient which made it a lot easier for us especially when it was our first time renting. Abbie was very helpful with going through the process with us from beginning to end and even sending us courtesy emails confirming that the references went through ok when there was a slight issue with the systems.
Hello Jamie, I am pleased to hear that James and Abbie were on hand to provide the support necessary to ensure that the move in process was stress free. If you need anything then please do not hesitate to let us know. Kind Regards, Jonathan Clegg
5/5
GoogleJames and the team are real stars. We had a complex and drawn out process (no fault of Hunters) and this was our first time as a landlord. The team supported and guided us through the process and worked hard to find the right tenant for us given our unique circumstances. I would highly recommend them for tenants and landlords.
Hello Tom, Thank you very much for your kind review. We take great pleasure in working with landlords to try to help fund them the best possible tenants and we hope to have a nice smooth tenancy. Kind Regards, Jonathan Clegg
4/5
GoogleSo far I’ve had a very good experience of renting through Hunters Southampton. Sam has been very professional, quick to respond to my questions and really helpful. I thought moving during the pandemic would be horribly stressful but the online portal made the application process easy, and the welcome pack was a lovely surprise.PositiveResponsiveness, Professionalism
Hello Sarah, Thank you for the lovely review. I am glad we were able to make this process smooth for you and glad you liked our little welcome treat. Kind Regards, Jonathan Clegg
4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
5/5
GoogleVery friendly gentleman showing us around the property. Update-thats until you don’t get chosen for the property you view. Then they’re not interested and its a slow to no response to emails etc.
Hi Sara, Thank you for taking the time to leave us a five star review. It is much appreciated. Kind Regards,
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
GoogleAmazing service from Jasmine at Hunters. We had a long drawn out sale process but Jasmine was there all throughout to support and assist us with the property sale. Highly recommend!
Hello Kirtan, Thank you for your review about Jasmine and your experience. Thank you for choosing us to sell your property. Kind Regards, Jonathan
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleJames was incredibly helpful when attempting to value a portfolio of properties across Portswood and Highfield. He was knowledgable, friendly and courteous. Would recommend.
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
5/5
GoogleLovely estate agents have been very helpful with finding rental properties and the application was seamless. Making finding a place to live as stress-free as possible. Would recommend to anyone trying to find their new home.
Hello Daniel, Thank you for taking the time to leave us a five star review. It is much appreciated. Kind Regards, Jonathan Clegg
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
GoogleQuick, easy and very professional could not ask for more. big thanks to Josh Thompson for helping us find a amazing place in such a short time, could not recommend more
Hello, Thank you for taking the time to leave us a review, it is much appreciated. I will pass on your thanks to Josh, and I am very happy to hear you like your new home. Kind Regards Jonathan
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
5/5
GoogleVery lovely and helpful agents!
Hi Peggy, Thank you so much for the 5 star rating! We’re proud to be one of the most trusted estate agents in Southampton, helping people move with confidence across the city. Your support means a lot to the whole team. Jonathan, Managing Director
5/5
GoogleWe sold our house with Hunters recently. Jasmine was our main point of contact and she was amazing. Super helpful, diligent and easy to contact. Really on top of things.
5/5
TrustpilotAmazing - Wembley Park branch (Agent Sam)
My experience with this letting agent is absolutely amazing. Dealt with the Wembley branch. The agent who helped me was Sam! He was a life-saver in my long search for a place to live. He was understanding, professional, helpful and friendly. He found me a place within a few hours!!! He truly knows what he is doing!!! Also a big thank you to Francis who took my initial call and all my details and was so lovely on the phone. RH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Southampton won Platinum; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
