Hunters Southampton reviews

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Hunters have been amazing from start to finish in my house sale I could not of asked for more. Jasmine is a credit to the company and went the extra mile and more in the sale process. I would highly recommend this company should you need to sell your property they are very professional and understand all your needs and made the selling process easy and took the stress out of selling process. Thank you all for your hard work in making this happen.

Matt · 1 September 2025

★★★★★ 5/5

Google

Emily Greenaway at Hunters has been absolutely fantastic throughout the process of us moving into our first property. From the viewing all the way until we moved in she kept us informed on the process and answered any questions or concerns we had. Emily always took time to explain parts of the process in detail for us to understand. We really appreciated her professionalism as we had an awful experience with a different agency. Thank you Hunters and especially Emily Greenaway for making this such a stress free experience for us.

Ben · 26 June 2024

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 5/5

Google

I wanted to share an outstanding review for Hunters- Bedford place branch and its team, in particular Jasmine, who helped me sell my house. Hunters were fully reliable and always at the end of the phone with great communication throughout the whole process from the day of evaluation, taking the picture's and showing people around my home around my timetable. I felt so comfortable letting Hunters take the reins with my sale, I had the stress of selling 2 properties at the same time and really wish I had gone with Hunters for both, my regret, however the team coordinated around all proceedings and gave solid advice. " They really know the busines.". I highly recommend this estate agency for anyone looking for a proactive company who will work hard to get the best from your property and you happy into your new home 🏡. Thank you . If it happens again .......,I will be sure to come to you, Hunters.

Laura · 29 December 2023

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 5/5

Google

Joshua was a helpful agent, had a very positive experience!!

Ellie · 20 November 2025

★★★★★ 5/5

Google

I had a viewing and the property was amazing and the hunters estate employee Emily was quick to guide the property with all the necessary information and made it easy follow through viewing with smile and comfort sense.

Nitin · 3 January 2025

★★★★★ 5/5

Google

I approached Hunters in December to sell my flat having had a number of poor experiences with other agencies in the Bedford Place area. Donna helped me throughout the entire process, was always extremely responsive and proactive and managed to sell the property for a price I was happy with within a real short space of time. Donna was also supported by Maddie throughout who has also been great at keeping me updated with progress throughout the sale cycle. Having been on almost all sides of the property market as a landlord/buyer/seller/tenant, the first 3 in Bedford Place, Hunters have always provided the best service.PositiveResponsiveness, Professionalism

Will · 25 October 2021

★★★★★ 5/5

Google

This is the first time my partner and I are renting a house together, I thought it was going to be so stressful.... I couldn’t have been more wrong! From start to finish our experience with Hunters has been outstanding! The lovely Maddie has been guiding us through every step. Every question we threw her way was answered within hours! I can’t wait to rent our first place with Hunters and I will certainly be using them when we decide to buy a house next year! Thanks Maddie, you absolute Legend!PositiveResponsiveness, Quality, Professionalism

Amyleigh · 25 October 2021

★★★★★ 5/5

Google

I don't know where to start with these guys, but if you have a house to sell then I can't more highly recommend them. They impressed from the start. We had a few agents come to quote and not only was theirs the most reasonable, but they showed some really impressive knowledge of the area. They'd obviously put time and care into their research from the start. The marketing process was quick and painless. They worked around my awkward timings as I was working from home and got some truly lovely pictures of the house. At every visit they showed complete respect for the house and took the time to go through their stringent covid safety steps, which I had been worried about. Finally, when we lost our first buyer, they pulled out all the stops to find us another to try and help prevent our onward purchase falling through. They kept me fully updated and were so proactive with sesrching potential purchasers, viewings, assessments of the purchasers etc. Not only that, they were so personable and sympathetic that I felt genuine care from them. Despite the fact everything is so busy right now I'd have been fooled into thinking I was their only and number one priority. I can't thank Donna, Stephen and the rest of the team enough for everything.PositiveResponsiveness, Quality, Professionalism, Value

Kathryn · 25 October 2021

★★★★★ 5/5

Google

When there was a gas leak in my flat Jonathan went above and beyond to get it sorted. He even tracked down the correct part from the manufacturer and identified the local locations they could supply. He gave me full and accurate information at all stages whilst trying to keep my costs as low as possible and ensuring the tenant was also looked after. He was contactable over the weekend ....he certainly ensured a positive outcome for everyone, well done and Thank-youPositiveResponsiveness, Quality, Professionalism

Ingrid · 25 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024