Trusted Agent profile · Southampton
★★★★★
1,149 reviews across 3 platforms
35 Bedford Place, Southampton, SO15 2DG, SO15 2DG
Hunters's office in Southampton, at 35 Bedford Place, is rated 3.4 out of 5 across 1,149 reviews on three platforms, including 525 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
525
Reviews on Google
This office
10
Reviews on Facebook
This office
614
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Hunters Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleHunters are the best agency i’ve had looking after us. They keep you informed about everything going on and the most friendly and knowledgeable staff. I would 100% recommend they make the moving in process easy.
HI Emmanuel Thank you for your kind words It is much apprecaited. Regards Jonathan
5/5
GoogleVery proffesional viewing. Agent answered on all my questions.
Hi Agnieszka, Thank you for taking the time to leave us a review. Kind Regards Jonathan
5/5
GoogleGreat customer care skills ! Very helpful & polite
Hi Emma, I am delighted to hear you have had a good experience with us. Kind Regards Jonathan
5/5
GoogleI found the service first class both in terms of letting my property and then the subsequent sale of it. Jonathan offered excellent advice and assistance initially in relation to a potential HMO and then letting the property and was ably assisted by Anam. James then became involved in the sale and handled the transaction swiftly and efficiently to completion. The fees paid throughout were very reasonable for the service provided
1/5
TrustpilotExtremely disappointing sales experience
It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?
5/5
GoogleMet on time. Nice friendly agent
Hi Lucy, Thank you for taking the time to leave us a review. It is much appreciated. Kind Regards, Jonathan
1/5
TrustpilotTerrible
Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.
5/5
GoogleReally nice house and great estate agent
Hello Jacq, Thank you very much for taking the time to leave us a five star review Kind Regards Jonathan
5/5
GoogleHunters have been thoroughly professional at all times for the past few years of business relationship between us outperforming other agents who are more established in Southampton. May the success continue!!
Hello Jim, Thank you for your review it is much appreciated. I am pleased you are happy with the service we have provided. Kind Regards Abbie
1/5
TrustpilotThank You but No...
Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.
5/5
GoogleCommunication with Hunters was great throughout
Hi Bimbo, Thank you very much for your review, it is much appreciated. Kind Regards Jonathan
5/5
GoogleExcellent experience. Wonderful reception. Lovely house.
Hi Desmond, Thank you for taking the time to leave us a review. It is much appreciated. Kind Regards, Jonathan
1/5
TrustpilotRude manager (Sarah)
Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell
5/5
GoogleHigh level professionality with Sales department and Assistance throughout the whole process. Quick answers also after offer was accepted and costant contacts between parties. Deep appreciation to Jack and Rosie. Thank you all.
Hi Gabriella, Thank you very much for your review. I am delighted to hear that you found our service to be professional, efficient and knowledgeable. I have passed your kind comments on to both Jack & Rosie and we wish you all the best in your new home. Kind Regards, Jonathan Clegg
1/5
TrustpilotDon't use them!
We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.
1/5
TrustpilotPoor service and follow-up on enquiries
I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.
1/5
TrustpilotAbsolutely awful
Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.
4/5
GoogleUser friendly application process
Hi Marcia, Thank you for leaving us a review. I am delighted you found the application process easy to use. Kind Regards, Jonathan
1/5
TrustpilotAwful communication
Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.
1/5
TrustpilotPoor experience for the 2nd time!!!
Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.
1/5
TrustpilotShocking company
Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...
5/5
GoogleThanks to the entire Hunters Team in Southampton for making selling my flat so easy. Friendly professional staff who go above and beyond. Highly recommend them to anyone reading this.
Hello Mike, We are delighted that the sale of your flat has now completed. We wish you all the best with the move and hope you enjoy your new home. Jonathan
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
1/5
TrustpilotArrogant bunch of people
Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Southampton won Platinum; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
Tell us what you need and we'll put you in touch. Hunters Southampton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southampton.
