Trusted Agent profile · Southampton
★★★★★
1,149 reviews across 3 platforms
35 Bedford Place, Southampton, SO15 2DG, SO15 2DG
Hunters's office in Southampton, at 35 Bedford Place, is rated 3.4 out of 5 across 1,149 reviews on three platforms, including 525 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
525
Reviews on Google
This office
10
Reviews on Facebook
This office
614
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Southampton office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service!! The guys here made selling my property stress free and easy. I will certainly use Hunters again.PositiveResponsiveness, Quality, Professionalism, Value
Hi John, Its been a pleasure working with you over the years. Always here should you need us again or have any questions. Kind Regards, Jonathan Clegg
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
5/5
GoogleKnowledgeable and helpful agents who helped me find a good property according to my needs, even though my situation wasn't a common one. Really recommended.
Hello Fabio, Thank you very much for the recent review. I am delighted to hear you are happy in your new home and that the team were helpful during your property search. Kind Regards, Jonathan Clegg
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleHunters have been very professional throughout our tenancy. Very quick sorting everything at the end of our contract.PositiveProfessionalism
Hello Kate, Thank you for leaving us a review. We wish you all the best in your new home. Kind Regards, Jonathan Clegg
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
5/5
GoogleI can highly recommend Hunters. A first class service during our difficult sale and purchase. Professional and supportive throughout. Thank you Hunters.
Hello Ann, Thank you for the lovely review, we are delighted to have sold your property successfully. We hope the move goes well and that you enjoy your new home. Kind Regards, Jonathan Clegg
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
GoogleGreat service from Hunters Southampton - staff are superb and communicate effectively and efficiently - thank you!
Hello Mike, Delighted to be working with you again. Look forward to speaking to you again soon. Regards Jonathan Clegg
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
5/5
GoogleHunters are a very reliable and friendly company. I have used them for a few years now and have always been extremely pleased with their service.
Hello Miriam, I am delighted to hear that you continue to be pleased with the service we provide for you. Hope you have a great weekend, and if you need anything you know where we are. Kind Regards, Jonathan Clegg
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
3/5
GoogleThey are ok but sometimes take to long to fix things but they are decent
Hi Franco, I am sorry to hear that something has taken longer to fix than you were expecting. Would you mind letting me some more of the details please so I can see how we can improve things. Kind Regards Jonathan jonathan.clegg@hunters.com
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Southampton won Platinum; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
