Fox & Sons Southampton Land reviews

★★★★★ 5/5

Google

Lauren was brilliant throughout the whole process of securing our new home. She was responsive, clear and genuinely helpful at every step which made everything feel straightforward from viewing through to signing. Thanks again for all your support!

Carl · 17 February 2026

★★★★★ 5/5

Google

Really impressed with the service. George has been really helpful and professional about mortgage options. Kate was very lovely and professional whilst doing the viewings. Will definitely use this branch again in future.

Kristina · 17 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Joshua Carey from Fox and Sons to secure a rental property, and I couldn’t be happier with the service provided. Joshua Carey was incredibly knowledgeable about the local rental market and took the time to understand my specific needs and preferences. They were proactive in finding suitable properties and arranged viewings at convenient times. Throughout the process, Joshua Carey was always available to answer my questions and provided valuable advice on negotiating the lease terms. Their professionalism and dedication made the entire experience smooth and stress-free. I highly recommend Joshua Carey to anyone looking for a reliable and efficient estate agent to help with their rental needs.

Blessed · 10 October 2024

★★★★★ 5/5

Google

So far Joshua Carey has been extremely helpful in helping me and my partner to try and secure a property. We're still in the process, so not quite there yet, however just the quick response time, answering every query and being extremely approachable has been a pleasent process so far. Making sure to show up to my viewing early and hearing out the reasonings for the ptoential move have instilled a level of calmness during this stressful process.

Dmitrij · 10 October 2024

★★★★★ 5/5

Google

Alice has been extremely professional, responsive, and helpful throughout the whole process. Our communication was always pleasant and efficient, and she went above and beyond to assist me, especially when helping to negotiate a room change …

Zhaoxing · 17 January 2026

★★★★★ 5/5

Google

Josh has been absolutely amazing throughout my experience. I simply walked in, described what I was looking for and he not only found an ideal property but was able to do a showing within the hour. He was also amazing communicating with the landlord and now in the process of gaining the property I viewed.

Owen · 26 July 2025

★★★★★ 5/5

Google

Binal Patel Assistant Lettings Manager from Fox & Sons in Southampton is a highly experienced lettings agent who is efficient and effective. She always provides care & support to her clients on a highest standards. Binal is always proffessional , and throughout the years I could always rely on her in regards to the property. Makes sure her customers are well looked after, and happy to help with any sort of issues. I would highly recommend Binal to anyone who is looking to rent any type of property.

Dagmara · 11 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Joshua Carey from Fox&Sons to rent a house, and I couldn't be more satisfied with the experience. From the very beginning, Joshua Carey was professional, responsive, and incredibly helpful. He took the time to understand my needs and preferences, and went above and beyond to find a property that was the perfect fit. The entire process, from viewing the property to signing the lease, was seamless and stress-free, thanks to his expertise and attention to detail. Josh Carey was always available to answer my questions and provided clear and thorough explanations of each step. Thank you, Josh, for making this a wonderful experience!

Mathieu · 11 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with May Fleming from Fox & Sons Southampton while purchasing my new home, and I couldn't be more satisfied with the experience. May was incredibly helpful and informative throughout the entire process. From our first meeting, she took the time to understand my needs and preferences, ensuring that every property she recommended was a perfect fit. I highly recommend May Fleming and the team at Fox & Sons Southampton to anyone looking to buy or sell a home. Thank you, May, for making my home buying experience so positive!

Marwan · 11 August 2024

★★★★★ 5/5

Google

We have so much regard for Fox and Son right from our first encounter with the agent in Eastbourn. Lauren Broomfield has demonstrated consistency in delivering the organization's high quality service standard right from the process of viewing to the follow up with our move-in process. I would recommend Fox and Son any day, if you are planning to get an apartment in Southampton, try to ask for Lauren just incase she available otherwise, Fox is a go-to-agent you can trust.

Rotimi · 17 February 2026

★★★★★ 1/5

Trustpilot

No real actions

Staff were friendly but just a bit useless. Kept on saying stuff would be sorted but never did, had to rely on just the landlady due to no help from them. Even till the last day it was a challenge to even get my holding deposit back, they kept on saying "it was with the finance team", delays taking around 2 months and had to even get the holding deposit company involved to get them to take the money and retrieve it off them. This was after we agreed it would be returned within 10 days and after the landlady said the property was fine and we could have the full amount back. Just be aware anyone who chooses to go with them it will be a challenge to get even pennies off them. Targeted at Southampton branch.

Normal · 6 October 2026

★★★★★ 5/5

Google

When house hunting it's necessary to encounter so many different agents and the good shine forth with brilliance and it's a pleasure to use them and recommend them to friends and family again and again. The terrible ones leave unhealing scars and are invariably left behind. Thank you Samantha, manager, and Jamie Lee. I was impressed by your approach and the mortgage adviser Aaron. I believe Jamie Lee is about to be promoted and I will be wishing her all the best and recommending Foxes because of their straightforward work.

Belly · 12 July 2024

★★★★★ 5/5

Google

It was an absolute pleasure working with Lauren Broomfield during my property search. Her professionalism and dedication made the entire process incredibly fast. I truly appreciate her hard work and quick responses to all my questions. I would highly recommend her to anyone looking for a reliable and efficient letting agent during a property search.

Temitope · 11 August 2026

★★★★★ 1/5

Trustpilot

Fox and Sons Langley- Disappointing…

Fox and Sons Langley- Disappointing experience. In my experience, my offer was not passed to the vendor for approximately a week after I submitted it. I had to chase them to get a response, to be told two other people were dealing and they would get back to me, they did not I had to chase again and was told they didn’t realise it was my official offer even though I spent thirty minutes in total to them and the reasons why I was submitting that offer! I was subsequently told that the vendor had “chewed their ear” about the level of the offer, and I was left feeling that I was being held responsible for the vendor’s reaction. I was also disappointed that concerns and defects I had raised during the viewing did not appear to be acknowledged in the same way afterwards, being told that vendor said they did not exist, I felt dismissed and gaslighted From my perspective, I would have expected the offer and the information I provided about the property to be communicated promptly and accurately, and for the agent to provide appropriate advice to their client. Unfortunately, based on my experience, I would not choose to use this agent again.

Sarah · 23 September 2026

★★★★★ 5/5

Google

Getting accommodation was difficult and I had lots of disappointment. After months of searching and with just a week to the end of my previous tenancy, Fox & Sons came to my rescue. I moved into my new apartment within 3days of contacting them. I couldn’t believe it, they made it so simple and swift. Thanks to Joshua Carey, Alice and the team. I’ll recommend them any day because of the splendid job they did for me.

Gladys · 11 August 2024

★★★★★ 1/5

Google

THIS IS IN THEIR ORIGINAL EMAIL TO ME ‘In my professional opinion I would suggest a marketing price of £650,000 to start, but with a strategic approach to the sale and regular reviews.’ THIS IS IN THEIR RESPONSE WHEN I SAID THEY HAD VALUED TOO HIGH ‘Originally, my recommendation was to market your home at £625,000’ Not only did they blame me regarding the valuation but at no point did they review the asking price and there was no strategic approach. The price was only reduced at my request. Oh and let’s not forget the ‘cash’ buyer with nothing to sell. I was guided to accept their low offer which I did for a quick cash sale. Then I was told the ‘cash’ buyer needed a mortgage. After 3 weeks wasted waiting for this buyer to provide their paper work Fox and Sons advised me they had offered on another property. Fox and Sons knew I had offered on another property. I do wonder if they were aware this buyer were still actively looking at other properties and just didn’t tell me.

Stephanie · 11 January 2026

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings. STAY CLEAR

Jemma · 2 September 2026

★★★★★ 5/5

Google

Lauren was so amazing and helpful! She was very accommodating to our schedule and timeline. The whole process was very seamless!

Toni · 3 April 2026

★★★★★ 5/5

Google

Excellent. Lauren was so patient and helpful and I would highly recommend her and the team.

Heather · 11 May 2026

★★★★★ 1/5

Google

Showing properties with people sleeping right outside the entrance to the flat drinking and doing substances. While I was viewing the flat one of these people keyed my car! The agents know the properties are in bad areas and they don’t even bother to try and sell it to you

Tallulah · 11 August 2026

★★★★★ 5/5

Google

Fox and Sons have been a great help with our relocation to Southampton. Josh has been fantastic at keeping us updated throughout the whole process, and Erin has been incredibly professional and friendly in showing us the property and answering our questions. Would recommend!

Alison · 9 August 2025

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 4/5

Google

Had a great experience with Foxs and Sons, thanks to Lauren! I have found a convenient place to stay with great space and a parking spot!

PLUGGEDINXERAPH · 17 January 2026

★★★★★ 1/5

Trustpilot

Continuously hassled even after asking multiple times not to be

The estate agent that came to value my property needed more customer experience. He asked very intrusive questions, was rude about other estate agents valuations, was very pushy and I felt I had to be firm when I said I am only wanting a second opinion, not for them to market my property. I asked not to be contacted by them and I would be in touch if I needed their services. In the weeks following, the decision was made for me not to use them as I was contacted via telephone at least twice a week, pushing me to put it on the market with them when all I’d asked for is a valuation. When I asked multiple times to be taken off their contact list, the message clearly didn’t get through as I was contacted a further three times after this. No voicemails were left - just missed calls from an unknown number. When I explained my frustrations, they were far from understanding and got defensive. I will not be using this estate agent nor recommending it to anyone.

Millie · 31 July 2026