Fox & Sons Southampton Land reviews

★★★★★ 1/5

Google

The most utterly inept estate agent I have ever dealt with - there are good ones out there, this isn't one of them. They mis-informed the vendor (of the property we bought) of our offer which caused us to lose the property temporarily to another prospective buyer and lied about the reason, the vendor managed to bypass them and contact us directly when it fell through and we completed it between us and the solicitors. Every subsequent time Fox and Sons did get involved they actually inserted further delays into the purchase and 3 months on, they still haven't collected their sign. They also had the cheek to mailshot everyone in the area with a photo of the house we bought saying how they had helped sell it for the asking price - they didn't and we have asked them not to use us in any more promotional material. Absolutely awful service, if you ever wondered why estate agents have a bad name, take a look here and all will become clear.

P · 11 November 2016

★★★★★ 5/5

Google

Amazing team at Fox and sons in southampton, the person handling my case was Jessica guy and she was a utter legend, always made time for me (and still does) and she was the person who took the time to find me my first home, I highly recommend to any one to go in and ask for her! As long as Jessica works there I’ll always be more than happy to go back to find my next home!

Matthew · 11 November 2018

★★★★★ 1/5

Yell

Absolutely awful, nothing redeeming or worthy of praise

The most utterly inept estate agent I have ever dealt with - there are good ones out there, this isn't one of them. They mis-informed the vendor (of the property we bought) of our offer which caused us to lose the property temporarily to another prospective buyer and lied about the reason, the vendor managed to bypass them and contact us directly when it fell through and we completed it between us and the solicitors. Every subsequent time Fox and Sons did get involved they actually inserted further delays into the purchase and 3 months on, they still haven't collected their sign. They also had the cheek to mailshot everyone in the area with a photo of the house we bought saying how they had helped sell it for the asking price - they didn't and we have asked them not to use us in any more promotional material. Absolutely awful service, if you ever wondered why estate agents have a bad name, take a look here and all will become clear.

PeteL-8 · 20 July 2016

★★★★★ 5/5

Trustpilot

Fox and sons recently sold a small…

Fox and sons recently sold a small development for me was really a pleasure working with Steve and the team

M · 13 August 2021

★★★★★ 5/5

Trustpilot

12 out of 10.Steven Rogers met us in…

12 out of 10.Steven Rogers met us in his office and heard out need to downsize our property to help our finances He and his team were very professional,friendly and good at their jobs both in selling our property and showing us exactly the property we need

Richard · 26 October 2023

★★★★★ 5/5

Google

I recently purchased my first property here with the help to buy scheme. The whole process was incredibly quick and smooth as everything was done in house, including the mortgage advisors and solicitors. I was especially impressed with the support of Aaron Cassidy, Estate Agent and Scott Mackay, Mortgage Advisor (no longer works here) - they were really personable and had my best interest at heart.

Jon · 10 November 2021

★★★★★ 5/5

Google

We couldn’t be happier with the service from Fox & Sons, Southampton. After a long time on the market with another estate agent, Fox & Sons got us an offer we accepted within weeks. Aaron & the team have been so easy to contact, very responsive & have provided us great support with our sale/next move. We couldn’t recommend them enough - thanks team!PositiveResponsiveness, Quality, Professionalism

Jaime · 10 November 2021

★★★★★ 1/5

Google

Absolutely appalling service. Last year it took us ages to get through to them in regards to renting, we found out at the last minute we've got the place. They kept lying to us they didn't receive all the paperwork. One year later, trying to renew the place and absolute pain again. We've been passed on to several people, still trying to renew. I certainly don't recommend them, as their customer service is just disgusting.

Alexandra · 10 January 2019

★★★★★ 5/5

Trustpilot

Steve and Tom were so helpful with the…

Steve and Tom were so helpful with the sale of My property really helped us through all the difficult bits.Highly recommend

J · 8 February 2021

★★★★★ 5/5

Google

Fox and Sons London Road. Cannot be faulted Jon and Sean have a Professional team who are all very proactive. I have bought and sold with Fox and Sons since 1997 and have always had a prompt and very efficient service. First viewing 12 January, completion 05 March on two houses. The amount of viewings they generated during this pandemic was unbelievable!PositiveResponsiveness, Quality, Professionalism, Value

A · 10 November 2021

★★★★★ 1/5

Trustpilot

Estate agents living up to there bad name

Crawley branch, , We went on the market with them , they never showed up to viewings , our viewings also never showed up and although they found a buyer we did all the work/viewings and they never chased or called or in fact communicated with anyone - when I complained they said I quote - our fee is not for good service it’s for finding a buyer only

Carly · 6 April 2021

★★★★★ 5/5

Google

Haven’t got a bad word to say about Fox and Sons. They have been brilliant from the start - quickly getting my house on the market and onto rightmove within days and selling it within a week and achieving over the asking price. Very happy and impressed with the teams hard work and speed of delivery. Well done fox and sonsPositiveResponsiveness, Quality, Professionalism, Value

Karen · 10 November 2021

★★★★★ 5/5

Trustpilot

Fantastic experience with Fox and Sons…

Fantastic experience with Fox and Sons eastbourne, highly recommended and very professional. Great thanks to Stephen Rodgers who helped us massively

Michael · 1 October 2020

★★★★★ 5/5

Trustpilot

Callum was brilliant and did a great…

Callum was brilliant and did a great job selling my house

M · 10 June 2022

★★★★★ 5/5

Google

Binal and the lettings team have been very helpful in managing our sublet property. They've dealt with a wide range of questions, from plumbing emergencies and electrical works to tenancy references, deposits and renewals seamlessly. It has been a huge weight off our minds to have such a great team to support us. Thank you!

Andrew · 10 November 2022

★★★★★ 5/5

Google

Phoebe’s just amazing! I relocated from Liverpool and was panicking because I needed to find a place to stay asap, she could probably sense my desperation and extended all the help that she could. Thanks to her I managed to get the flat that I wanted! She’s also very professional and responds quickly to queries.

Angelica · 10 November 2022

★★★★★ 5/5

Google

Emma at London Rd branch is truly the best agent I’ve had experience with over the last few months whilst searching for a property. She is passionate, honest , genuinely cares and worked hard to help me with my search. Communication has been brilliant throughout and always done with a personal touch. Would go back to F&S in the future.PositiveResponsiveness, Quality, Professionalism

M · 10 November 2021

★★★★★ 5/5

Google

Had a very positive experience with Fox and Sons. I dealt mostly with Emma and she took lots of time to show me several of properties. Service was always very honest and professional and would certainly use them again when needed. Was occasionally difficult to reach the office by phone but I always got a call back when I left a message.PositiveProfessionalism

Rory · 10 November 2021

★★★★★ 5/5

Google

I can't commend Joel enough and I highly recommend him, & Fox nd Sons. Joel, is a proffesional, he has taken time to understand my needs and wants, and works diligently to meet these. Personable and articulate and focused on the client.

Gavin · 10 November 2023

★★★★★ 5/5

Google

From start to finish my experience was nothing but amazing, George in particular was very knowledge and a pleasure to meet. He made us feel very comfortable and was very quick to answer all our questions. Would definitely recommend Fox & Sons:)

Tammy · 10 November 2023

★★★★★ 4/5

Trustpilot

We got there in the end after some too…

We got there in the end after some too and throw after a few set backs fox and sons came good in the end .Many thanks Fox and sons

Mr · 19 July 2024

★★★★★ 1/5

Google

Horrendous company to deal with. Was bullied into signing a tenancy by Chris Myers who didn't give us all the facts. Never once helped us when asked. Charged us stupid amounts when we left the property! I hope no one takes any property with this company....Stay as far away from them as possible. Not only is Chris Myers a bully, he's rude , full of himself and racist! Vile , just vile

Penny · 11 November 2016

★★★★★ 3/5

Google

Sequence, the letting agents within Fox and Sons have mostly been slow with communication and fixing issues in our property. However, when we had Kylie deal with our water complaint, she worked tirelessly to ensure we had water and everything was fixed for us. Making multiple calls to our building management company.

Amy · 10 November 2022

★★★★★ 1/5

Trustpilot

Bad customer service

Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.

A · 4 April 2024