Fox & Sons Auction Southampton reviews

★★★★★ 5/5

Google

Josh made my experience quick and easy with Fox & Sons. He provided a lot of knowledge on the property and was helpful in pointing out key features and answering any questions i had. In addition to this, he was friendly and made me feel comfortable throughout the viewing. Great estate agent!

Rafael · 25 July 2024

★★★★★ 5/5

Google

Alice was quick to update us throughout the rental process and listened to what we would ideally be looking for in our potential tenants. Her "go to" attitude and professionalism have made us move the rest of our rentals with them. Having worked with other rental agencies in the area we would definitely recommend f&s, Southampton for all your landlord needs.

Anastasia · 8 June 2025

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Google

We are buying a flat through Fox and Sons. We have had nothing but a good professional service. May has been excellent at our viewings. Helpful, cheerful and willing to please. Quickly answered our outstanding questions to our seller. We highly recommend this estate agent for quality service.

George · 24 August 2024

★★★★★ 5/5

Google

Fox and Sons have just sold a property for me. They were fantastic from start to finish. Professional throughout and dealt with everything that came up very smoothly. I would very much recommend Samantha and her team in the Southampton branch if anyone is thinking of selling a property.

Philip · 25 July 2024

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 5/5

Google

Josh was very helpful and the process was smooth.

Trymore · 17 November 2025

★★★★★ 5/5

Google

Josh was so lovely, really enthusiastic and listened to all my questions and concerns! He was so helpful as well letting me explore my options! Definitely recommend, makes flat hunting that much easier when you have nice estate agents.

Elizabeth · 26 November 2024

★★★★★ 1/5

Google

Very disappointed, we are consistently trying to contact the Southampton office to acquire a rental property, and having no awnser and being directed too voicemail with no reply for 3 days this is not the costumer service I expect, for such large office and chain,

Deborah · 17 February 2026

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024

★★★★★ 5/5

Google

Good services provided from the agency, we were really happy with their process to buy a property. Jamie-Leigh was the agent attended us from the flat viewing to the end of it, and she was helping us with further questions we had about the property.

Domyed · 25 July 2024

★★★★★ 5/5

Google

Josh has been very helpful. Thanks.

Eva-Louise · 17 November 2025

★★★★★ 1/5

Trustpilot

Extremely poor contact

Impossible to get a hold of them by phone or email. Couldn't get them to contact the potential landlord to sign the tenancy agreement until 7 days after the agreed move in date at which point tried to increase the rent from £1000pcm to £1300pcm. I didn't accept it and tried contacting them for over 2 months to return my deposit and they only started replying to my emails after I threatened legal action if they didn't return my deposit. Still waited until the day before I said I would take action before returning my money. I wouldn't ever look at a house managed by this company ever again and I should have called everything off once I saw how difficult it was to get replies even before signing anything

Benjamin · 8 January 2026

★★★★★ 1/5

Trustpilot

Fox and Sons Peacehaven

Slammed the phone down on my father when he was enquiring about a Peacehaven bungalow and was asked if his property was on the market. When he said "Not yet" the agent simply hung up. Serious buyer turned away by this agency. Would reconsider if you are thinking of listing your property with them.

Darren · 24 July 2026

★★★★★ 5/5

Trustpilot

Simply the best.

I had 8 different local estate agents come to value my house. All except Fox & Sons valued it by comparing it with properties that bore little resemblance to mine. The Fox & Sons valuer actually looked at the property properly and valued it accordingly. It sold within 5 days of going on the market for £16,000 more than the others had valued it. We have just completed.

AM · 7 April 2026

★★★★★ 5/5

Google

Joshua was extremely helpful and made the whole process very easy :)

Nick · 2 September 2025

★★★★★ 5/5

Google

George was an excellent estate agent who constantly kept us in the loop with regards to the house sale. This was particularly appreciated when things were not always as straight forward as they could be (ie. an initial buyer pulled out). George was always proactive and professional. Thank you for helping us with the house sale.

Todd · 24 October 2023

★★★★★ 5/5

Google

Josh was professional, concise, polite, and to the point. Good to do business with professionals.

Denys · 25 July 2025

★★★★★ 5/5

Google

I've had excellent service from Fox and Sons and their respective management teams and agency partners. Mark Hinton in particular has been fantastic throughout my time using Fox and Sons, very professional and polite and always prompt in responding to all the questions that have been thrown Mark's way. Thank you Mark and all!

J · 28 November 2023

★★★★★ 5/5

Google

My self and the company have the pleasure of dealing with Fox & Sons Southampton Lettings team for the past 2 years, dealing with our Property portfolio in the area. All i can say is, simply they are the best in Town! Binal Patel (Bee) is my main point of contact, she will always answer the phone, goes above and beyond to help me out, very professional and friendly. I would highly recommend them if your looking to rent out your property in Southampton area.

Pro · 16 December 2024

★★★★★ 5/5

Google

Maria Xavier was very efficient in her renewal negotiations for our rental flat, suggesting a rent increase that was acceptable to both the tenant and us. She kept us informed during the process and we are very happy with her service.

Stuart · 25 July 2024

★★★★★ 3/5

Google

I can't say this is my best experience with agent. Our property was managed by our landlord so we have no problem before moving out. However, we have moved out almost three months and still didn't have our deposit back till today. Our landlord has notified us it will be paid back in full the day when he received the keys, but SEQUENCE (their main company) couldn't release the money because the branch couldn't be reached and didn't let them know that we are moving out. We don't know whether could we receive our deposit before Christmas and we moved out on September.

Yaqing · 9 December 2024

★★★★★ 5/5

Google

Highly recommend Binal and Alice at Fox & Sons for their services. They've been excellent in securing us good tenants in our properties in Southampton with professionalism and efficiency. - David

AAA · 7 December 2024

★★★★★ 5/5

Google

Joshua was very professional and friendly. It's my first time trying to find a rental property in over 2 years, and he made me feel at ease straight away.

Catherine · 16 December 2024