Every review we hold for the Southampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google- Very helpful
- Quick acting
- Kept me informed the whole way
- Actually valued my property correctly (some estate agents were miles off in value and much lower)
- Excllent service.
- Services price was competitive / on par with estate agents that would have done less.
- Will use again for sure.
- Have since recommended them several times.
Ray · 2 December 2018
Agent replied
Hi Ray Davis, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Enfields Southampton
★★★★★ 5/5
GoogleEnfields is very responsive and fully understands what I need. Special thanks for my negotiator Jordan Browne to get my deal done very quick and follow up a lot of my silly questions patiently! Highly recommend.
Gwen · 13 April 2023
Agent replied · 24 August 2024
Dear Gwen,
Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our team, particularly Jordan, to be responsive and understanding of your needs.
Please know that there are no silly questions when it comes to such an important decision like property dealings. We're here to ensure you feel confident and informed throughout the process.
Your recommendation is highly appreciated and we look forward to assisting you with any future property needs.
★★★★★ 5/5
GoogleIt has been my pleasure from the outset of the process of selling my mother's bungalow to have Josh and the staff of Enfields, Shirley Southampton at the helm.
From the beginning Josh and his staff have ensured the process was efficient and …
Geoff · 13 April 2022
Agent replied · 30 July 2023
Were so glad you have been impressed with the service and thanks for your patience with the sale. Your feedback is really appreciated.
★★★★★ 4/5
GoogleI am a professional Landlord and I have used Enfields lettings for many years now. I have received a consistantly friendly, efficeint, professional service, finding great tenants in short order, and smoothing the compliance process without fuss to check in and relase of keys. Louise and her Team continue to look after all our lettings and I would not hesitate in recomending the Team to other landlords based on my experience working with Enfields.
William
Just William PropertiesPositiveResponsiveness, Quality, Professionalism, Value
William · 25 August 2021
★★★★★ 5/5
GoogleExcellent service from Sam, Sean and the team. After a very difficult experience with another agent, they sold my house quickly and efficiently with minimal hassle. Great communication and generally lovely to deal with. Thank you!
Clare · 2 December 2019
★★★★★ 5/5
GoogleEnfields help in a recent sale of my flat deserves a public review. The property was marketed efficiently - multiple viewings were arranged quickly, and it was obvious that Enfields had good knowledge of the Southampton area. The initial transaction was complex but when my original buyers dropped out a replacement buyer was found extremely quickly (within 48 hours) and for a price that suited us both, and this sale was completed with minimum fuss. Throughout this process Sam and Shaun in particular were quick to answer emails, called regularly to update on progress and successful completion allowed purchase of a new property. Very grateful for the team's professionalism and happy with service offered.
George · 24 November 2020
★★★★★ 5/5
GoogleGreat service, both from the sales department and the lettings team too. Kept us well informed with progress of both our sale and finding a tenant.
They worked tirelessly until they'd found a buyer and tenant. Couldn't recommend them highly enough, the best estate agents I've dealt with in a very long time.
Lisa · 2 December 2018
Agent replied
Hi Lisa, thank you so much for your positive comments about Enfields Southampton! If you have any further questions, please don't hesitate to reach out!
★★★★★ 5/5
GoogleEnfields made buying our dream home a breeze! Sam and his team were great, super helpful and responsive throughout the entire process. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Son · 25 August 2021
★★★★★ 5/5
GoogleI have spoken a number of times with a member of the team (Jordan Browne) about property and the housing in the local area. He was extremely knowledgeable and insightful.
Will · 13 April 2023
Agent replied · 24 August 2024
Hi Will,
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our team member, Jordan Browne, to be knowledgeable and insightful. We pride ourselves on the expertise of our team and it's always great to hear that this is recognized and appreciated by our clients.
Your kind words will be passed on to Jordan, who will be thrilled to hear your feedback. We hope to continue providing you with the same level of service in the future.
★★★★★ 5/5
GoogleEnfields were great when selling my property. Despite the survey issues, Sam and Shaun were excellent in keeping my buyer and pushing for an exchange. I would certainly recommend them on their knowledge alone.
Jade · 2 December 2019
★★★★★ 5/5
GoogleAlways had great service as a landlord from Enfields and Georgia Steel has been particularly helpful with a pragmatic and sensible approach to some recent repairs.PositiveResponsiveness, Professionalism
Richard · 25 August 2021
★★★★★ 5/5
GoogleHave been very impressed by the staff Sarah and Jen a treat to meet and great customer service always helpful cheerful a delightful experience, if all staff where this good business would thrive thanks for your attention and help when ever needed
Darren · 2 July 2024
★★★★★ 5/5
GoogleGlad we chose Enfields, especially with Jordan Browne helping us, answered any questions we had and helped tremendously with selling our property and buying our new one.
Adrian · 13 April 2023
Agent replied · 24 August 2024
Dear Adrian,
Thank you for sharing your positive experience with us. We're thrilled to hear that you're pleased with your decision to choose Enfields, and that Jordan was able to provide the support and answers you needed throughout both the sale and purchase of your properties.
We always strive to make the process as smooth and efficient as possible for our clients, and it's wonderful to know that we've achieved that in your case. We look forward to the opportunity to assist you with any future property needs.
Dear Adrian,
Thank you for sharing your positive experience with us. We're thrilled to hear that you're pleased with your decision to choose Enfields, and that Jordan was able to provide the support and answers you needed throughout both the sale and purchase of your properties.
We always strive to make the process as smooth and efficient as possible for our clients, and it's wonderful to know that we've achieved that in your case. We look forward to the opportunity to assist you with any future property needs.
★★★★★ 5/5
GoogleWe had a great experience with Enfields and especially with Sam, as he looked after us from the beginning, making an extra effort to ensure all the parts involved are working together so we can be moving into our new house as quickly as possible. Big thank you x
Veronica · 2 December 2018
Agent replied
Veronica Calin, thank you for your kind review; we are happy to pass along your comments to the team here at Enfields Southampton! Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleShannon was lovely on viewing, Louise did a fantastic job dealing with our questions and sorting out paperwork! very pleased thanks guys!PositiveResponsiveness, Professionalism
Emma · 25 August 2021
★★★★★ 1/5
GoogleThroughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix.
When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
Jake · 2 December 2016
★★★★★ 5/5
GoogleJordan has shown me round a number of properties before I found one to put in an offer on. He is courteous and professional, appointments were made to fit with my work commitments. I was given plenty of time to view and any enquiries i made were followed up without delay. Other team members at Enfields have also been helpful.
Richard · 2 November 2022
★★★★★ 2/5
GoogleMike at enfields was difficult to negotiate with and he never took the house off the market like he said he would once we offered. His manner could have been more professional.
Laura · 13 April 2022
Agent replied · 30 July 2023
Really sorry to hear this and sorry we haven't lived up to expectations on this occasion. If there's anything we can do to help in future then please reach out on 02380 702000.
★★★★★ 5/5
GoogleI'm a Landlord and have used these guys consistently to find me tenants, while I manage the property myself. Really efficient. Have been happy to act as local key holders, and provide access for contractors and sorting out renewal of EICR and EPC etc when needed. If I wasn't selling the property I would certainly continue using them as my go to agent.PositiveResponsiveness, Quality, Professionalism
Owen · 23 October 2021
★★★★★ 5/5
GoogleEnfields Southampton have managed our rental property for the last three years and have dealt with everything in what I can only describe as the most efficient manner. In particular the renewals are managed pro actively by the team and Jessica - raising the renewal question well in advance, reviewing market rate and providing advise and generally managing the whole process in their usual efficient manner.
Carol · 26 April 2021
★★★★★ 5/5
GoogleReally great service from Enfields Southampton when buying for the first time - streets ahead of the other agents I dealt with in terms of service and professionalism.
Regular and helpful communication throughout the process - particularly from Shaun - would definitely recommend.
MKitson · 3 December 2015
Agent replied
Thanks so much for the feedback!
★★★★★ 5/5
GoogleGot an offer on sale of property in less than a week of being on the market
Anthony · 13 April 2023
Agent replied · 25 November 2023
Hi Anthony,
Thank you for taking the time to leave us a review. We're thrilled to hear that we were able to secure an offer on your property in such a short amount of time. Our team strives to provide efficient and effective service, and your feedback reaffirms our efforts.
We appreciate your trust in us and look forward to assisting you further in your property journey.
★★★★★ 5/5
GoogleI have been extremely pleased with the information, professionalism and responsiveness from Louise and her team. Highly recommended.
Anthea · 27 November 2020
★★★★★ 5/5
GoogleAs first time buyers Rachael helped answer all our questions. We have no complaints about our service with Enfields and would definitely recommend them.
Sian · 30 July 2022
Agent replied · 30 July 2023
That's great, thank you so much for your kind words.
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